Ordered item online off website snd paid in full. Next day could not purchase this item as it was damaged on yard. They tried other stores same fault, No item similar to replace. Very disappointing as... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Have used Huws Gray (formerly Ridgeons) for many years as they are the closest in proximity to where we live. Thankfully they provide excellent service which is why we continue to use them. Han... Leggi di più
L'azienda ha risposto
Fantastic friendly efficient service. I ordered online and it was there waiting for me, no waiting. The staff were lovely especially so with my young grandson. Will definitely use again.
L'azienda ha risposto
My items were delivered, before the delivery time, i was out at the time the delivery driver phoned me and informed me where he had left the items. I class this as excellent service, as not all delive... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di materiali edili
- Servizio di noleggio attrezzature edili
- Negozio di articoli per il giardinaggio
- Rivendita di legname
- Negozio di forniture idrauliche
- Grossista di utensili
Informazioni su Huws Gray
Scritti dall'azienda
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Informazioni di contatto
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Regno Unito
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Huws Gray
We're glad to hear you received a quick service and felt that our prices met your expectations.
Thank you for your feedback!
Botched delivery!
I ordered £175.82 worth of goods from the Huws Gray website. It contained 1 Tonne of topsoil. The confirmation note said that I would be contacted before delivery. I wasn't! The 1 Tonne bag was left is the incorrect place when I was away from home. Although that was dealt with 2 days later, I am still waiting for a wheelbarrow wheel and the correct 5litre paint to arrive! Please deliver what I have ordered as you are preventing me from completing the work.
22 giugno 2026
Risposta di Huws Gray
We are very sorry to hear about the issues you've experienced with your recent order, especially the unexpected delivery of the topsoil and the missing items. We understand how frustrating it is when deliveries don't go as planned and prevent you from completing your work.
Great attitude from team at Lincoln
17 giugno 2026
Risposta di Huws Gray
We're happy to hear that our team provided you with a great experience.
Please do let us know how we can get to that 5 star service we aim for!
We appreciate your feedback!
Bench materials
Quick delivery of all materials required for bench construction. Delivery guy dealt with a couple of below quality items promptly and efficiently.
17 giugno 2026
Risposta di Huws Gray
We're so glad to hear about your positive experience with our delivery and the efficiency of our team in resolving the item issue.
Please do let us know how we can get to that 5 star service we aim for!
Thank you for your feedback!
A title for my review
Bought a Milwaukee blower through and found there delivery and customer service prompt and efficient.
Cheers!
2 giugno 2026
Risposta di Huws Gray
We're so glad to hear that our delivery and customer service were prompt and efficient for your Milwaukee blower purchase.
Thank you for your great feedback!
I bought a bag of stones
I bought a bag of stones, it has been delivered within 3 days and delivery man is nice & helpful.
16 giugno 2026
Risposta di Huws Gray
We're so pleased to hear about your positive delivery experience and that our team member was helpful.
Thank you for sharing your Positive review!
Emailed with a delivery date
Emailed with a delivery date, didn’t turn up. Phoned and was given another delivery slot, no apology, didn’t turn up. Phoned, was given another delivery date, no apology, was supposed to come in the morning, didn’t come until the afternoon. Only apologised when I phoned and asked to speak to the manager. Won’t be using again
17 giugno 2026
Risposta di Huws Gray
We sincerely regret the repeated delivery issues and lack of timely communication you experienced. We understand your frustration and are reviewing our processes to prevent such occurrences in the future.
Delivered on time and to the requested…
Delivered on time and to the requested location
16 giugno 2026
Great driver left in the perfect spot…
Great driver left in the perfect spot without promoting 👌
15 giugno 2026
ZERO communication regarding the delivery.
Can't fault the product or the price, but there was ZERO communication regarding the delivery. Never again.
15 giugno 2026
Risposta di Huws Gray
We appreciate you sharing your feedback regarding the lack of delivery communication. We are reviewing our processes to improve this experience for our customers.
Ordered and was given 2 dates for…
Ordered and was given 2 dates for delivery. Arrived a day earlier than these but fortunately not a problem for us as we were in.
15 giugno 2026
At the time of ordering there was clear…
At the time of ordering there was clear information on web site that not all items were held in stock so I was prepared to wait. Quickly received an email from my local store confirming this and information on how long I could expect to wait. The delivery was complete within the week. Happy customer
14 giugno 2026
A joy to shop here
Simplicity of ordering, exchanges. And returns. Wish more companies were like this.
13 giugno 2026
Mdf boards incorrectly stored so bent
Mdf boards incorrectly stored so bent. One and a half hour round trip a complete waste of time. Refund completed promptly.
12 giugno 2026
Risposta di Huws Gray
We appreciate you bringing the issue with the bent MDF boards to our attention. We regret that your trip was unproductive.
Delivered on time as promised
Delivered on time as promised, the driver was very helpful and dropped my delivery exactly where I needed it
12 giugno 2026
Staff are always friendly and helpful
Staff are always friendly and helpful. Delivery drivers always help getting supplies to the right spot.
11 giugno 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.