Bottom line this is a great company. I did a lot of research before making a large purchas. Chose Hurcann no flashy gifs or cartoons professionally made webpage. My order was delayed inquired and they... Leggi di più
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The folks communicated with me about my order, keeping me in the loop as to when it would be delivered much appreciated. Hurcann gets it done!
It is July and extremely hot in Phoenix and my black Afghan hash was melted, but it didn't affect the quality at all. This stuff and these guys are the real deal, 4th hit and I was done. Excellent hig... Leggi di più
The weed I got was packed with flavor which was relaxing and fun to smoke and not harsh at all which showed how awesome the quality was for me. Also I love how hurcann has so many different flavors fo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Hurcann is a manufacturer and distributor of Hemp products, specializing in inhalable and cosmetic products.
Informazioni di contatto
58 Plaistow Road, Ste A15, 03865, Plaistow, Stati Uniti
- support@hurcann.com
- hurcann.com
4,6
Eccellente
196 recensioni
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Risposta di Hurcann
Hi Pablo,
Thank you very much for your support. We greatly appreciate you enjoyed our products!
Risposta di Hurcann
Hi Amy,
I apologize that your product was not in stock when you placed your order with us in August. We refunded your money at the time, and we hope you'll consider us again when it's time to place your next order!
Risposta di Hurcann
Hi Kenneth,
Thank you always for your continued support of our products. We are always assessing how we can offer more value to you. We've made some pricing adjustments, and are now offering a larger variety of products. I hope you'll give our new site a look when it's time to order again!
Kind Regards,
Mike W
Hurcann Customer Support
I was disappointed I didn't get…
I was disappointed I didn't get anything when I ordered it because it's really hard finding this product.
10 luglio 2024
Risposta di Hurcann
Hi Laura,
Thank you for your feedback. Unfortunately, our ice caps were not in stock at the time you placed your order. We refunded your money at the time of your order, and hope you will will consider us in the future. Great news! We now offer Ice Caps in 3 versions: CBD, Delta-8 THC, and THCA.
Kind Regards,
Mike W
Hurcann Customer Support
Best place to buy moon rocks or ice…
Best place to buy moon rocks or ice caps hands down. Not saying the hash rocks are bad there just not my favorite.
6 giugno 2024
Risposta di Hurcann
HI James,
Thanks so much for your feedback! We're thrilled to hear you love our products. Thank you for your continued support!
Kind Regards,
Mike W
Hurcann Customer Support
Everything is 100 five star
5 giugno 2024
Risposta di Hurcann
Hi Charlie,
Thank you! I hope you'll give our new site a look when it's time for you to place your order. We now have a wide selection of THCA products. Thanks again!
Kind Regards,
Mike W
Hurcann Customer Support
The company is great shipping is fast…
The company is great shipping is fast the stuff is really good
1 giugno 2024
Risposta di Hurcann
Hi Marvin,
Thanks a million for your review! We're always trying to improve on our shipping times and overall product quality. We want to ensure that you're happy with each order. Looks like we hit the mark on this one! Thanks again!
Kind Regards,
Mike W
Hurcann Customer Support
Risposta di Hurcann
Hi Dale,
Thank you so much for your feedback. We're thrilled to hear that Gustavo was able to provide you with a great experience. Looking forward to your future orders!
Kind Regards,
Mike W
Hurcann Customer Support
Hashish rocks were mostly CBD only 20%…
Hashish rocks were mostly CBD only 20% THC. They were still relaxing as I have epilepsy and CBD is good 👍 Not stoney. Arrived in a few days.
13 aprile 2024
Non scritta su invito
Risposta di Hurcann
Thanks Frederick. Cannabinoid profile is listed on each product page so the CBD-dominant rocks come through as advertised. Glad they delivered the relief you were looking for.
-Hurcann Team
Fast shipping an great service only…
Fast shipping an great service only thing bad I can say was the terps was a little strong but it was fire for the price an as always excellent service
6 aprile 2024
Risposta di Hurcann
Thanks Charles. Strong terps come with the territory on the high-end stuff. Glad it landed and that the service held up.
-Hurcann Team
Risposta di Hurcann
Thanks Hunter, glad it landed.
-Hurcann Team
Good communication
They were out 1 product substitutions was made through communication.
8 febbraio 2024
Risposta di Hurcann
Thanks Kevin. We'll always reach out before substituting anything so the customer gets to call the shot. Glad it worked out.
-Hurcann Team
Ice caps are not as pictured looks like poop
Worst experience every not watching was pictured
16 gennaio 2024
Risposta di Hurcann
Hi Jimmy, thanks for the feedback. Ice caps are a small-batch hash product and natural variation in appearance is part of the work. Our product photography is a representative reference, not a guarantee of identical look. If there was a specific quality issue with what arrived, please reach out to customer service so we can review the order.
-Hurcann Team
Risposta di Hurcann
Thanks Saleem, glad it landed quick.
-Hurcann Team
Chill dude, everything's gonna be alright
Update 11/22: I received an email from the owner of the company and he was very apologetic that there was an oddball glitch in regards to shipping my order. He said he would refund my money and he did quickly, impressive. He explained this to me in a real letter not a form letter or a two sentence email. In addition, he said he will send my order out to me for free for the hassle! I was wrong to leave a mean spirited review, and I am updating it to five stars, for customer service alone. I will definitely order from Hurcann again, they have my full confidence! Granted, I'll update this later if the herbs smell like dirty socks or hot garbage or my ex girlfriend's breath.
-Ordered Nov. 9 and haven't received it nor has the package actually gone out yet according to stamps.com (Nov. 20.) Ordered from another company five days later and I have received it and have nearly consumed all the consumables already.
First time ordering here and it will be my last time-
8 novembre 2023
Risposta di Hurcann
Thank you for bringing this matter to our attention, and I sincerely apologize for the delay with your order. We understand how frustrating it must be to experience such delays, and we appreciate your patience over the past couple of weeks.
Upon investigating your order, we have identified a delay in processing that was beyond our usual standards. Your order was marked as picked up by USPS several days ago, but the order was never actually picked up. Both our system and USPS sent a confirmation of pickup. The reality is that this oversight caused a huge delay in your order. This is far from the standards and expectations we set. We pride ourselves in providing quality products with efficient service.
As I am also a consumer like you, I can completely understand how frustrated you may feel when the excitement of your order turns into negative feelings. I really feel what you are saying and I cannot express how sorry I am for this situation.
We are always trying our best to provide great service and continuously improve our products and processes for you. As a result of this situation, we will be installing a system where an individual will be solely responsible for order deliverability. This means we will not only track the orders in our system more closely, but we will also personally follow up during each order so you can feel more assured of the shipment.
While I understand that this does not change the outcome of your order delay, I hope you will understand that we do sincerely care about your satisfaction. The changes we will make will hopefully prevent this type of situation from ever happening again.
As a token of our apology, I would still like to ship your order for free. Your satisfaction is our top priority, and we want to make things right for you.
Once again, I apologize for the inconvenience this has caused, and I truly appreciate any understanding you can spare us for this mistake. If there's anything else I can do to assist you, please do not hesitate to contact me directly.
Risposta di Hurcann
Hi Nick,
Thank you so much for your feedback! This is what we strive for!!
I appreciate the product as well as the…
I appreciate the product as well as the complimentary raw rolling papers.
25 maggio 2023
Risposta di Hurcann
Thank you for your review! I'm glad we could help complete your smoking experience
I'm still waiting and I did get a call…
I'm still waiting and I did get a call from a restricted number checking if I would answer "is this doug?" Then hung up.
26 maggio 2023
Risposta di Hurcann
Hi Jack,
I apologize for any miscommunication. You can always reach us directly at (305) 703-0315
Excellent Quality and Trustworthy
12 maggio 2023
Risposta di Hurcann
Hi Tan,
Thank you for your feedback! It means a lot that you had a great experience!
Your products are great
Your products are great. Fast easy to order and great chat service. Special thanks to Mike for the help.
29 marzo 2023
Risposta di Hurcann
Hi Jane,
Thank you for your feedback! We're always here to help if you have any questions!
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