Hunt ADR Limited Recensioni 

248
TrustScore 3 su 5

3,1

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Valutata 5 stelle su 5

I used this travel arbitration company in relation to a refund of a deposit paid to TUI. My refund was received after a year of a complaint procedure with TUI. Based on my own personal experience thi... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Totally biased against customer complaining about Tui holiday . The holiday was just awful . Tui rep totally disinterested . Hunt adr awarded 50.00 . DO NOT waste you time and money . Go to the small... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Agree with previous people who can clearly see how Hunt are massively in the pockets of the bigger companies. Definitely consider taking your claim to Small Claims Court, I wish I had. ABTA, ADR, Omb... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I took my complaint against TUI to arbitration via ABTA who passed it on to Hunt ADR. The video in their portal explains the process and sets out the deadlines for when documentation should be submit... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di mediazione

Scritti dall'azienda

Hunt ADR is a leading provider of mediation and arbitration services, with a strong reputation for excellence in training and professional development. We specialise in accredited mediation training programmes, helping individuals gain the skills and confidence to practise as mediators and we offer comprehensive CPD programmes to ensure that mediators and arbitrators maintain and enhance their expertise throughout their careers. Our training is delivered by experienced practitioners and is designed to combine practical learning with a deep understanding of the principles of dispute resolution. We provide CPD opportunities ranging from refresher courses to advanced workshops, ensuring that professionals at every stage of their career can continue to grow. Alongside training, Hunt ADR administers mediation and arbitration services for civil and commercial disputes, including dedicated schemes in the travel sector. All cases are decided independently by qualified arbitrators and mediators, ensuring impartiality, fairness and transparency in every matter. Whether you are seeking a trusted forum to resolve disputes or aiming to develop your skills as a dispute resolution professional, Hunt ADR is committed to raising standards, supporting practitioners, and delivering fair outcomes. We are also proud supporters of local foodbanks, helping to give back to the communities we serve.


Informazioni di contatto

3,1

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TrustScore 3 su 5

248 recensioni

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Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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3,1

Tutte le recensioni

(248)

49 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

CertIDR

The Certificate in International Dispute Resolution taught by Gregg, Rekha and Kabir was an extremely interesting & informative course. The instructors broke down each module & made it very easy to follow. I found it extremely insightful and gave me a clear understanding of dispute resolution. Thank you for all the hard work that went into making this module very interesting.

12 marzo 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thank you Leigha!

Valutata 5 stelle su 5

CertIDR

The Certificate in International Dispute Resolution taught by Gregg, Rekha and Kabir was a thoroughly engaging course, as not only were the modules interesting, but the passionate delivery of them made it all the more enjoyable! As a final year university student, I found it extremely helpful to gain an insight into the world of dispute resolution which was always of particular interest to me. Thank you for such a worthwhile course.

10 marzo 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thanks Sophie!

Valutata 5 stelle su 5

CertIDR

As a university student this has further enhanced my understanding of ADR, would fully recommend others to complete this certification

8 marzo 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thanks Kieran

Valutata 5 stelle su 5

CertIDR

As a university student, this course helped develop my understanding of ADR. Gregg, Rekha and Kabir’s delivery of the modules assemble highly informative content. Would definitely recommend and will be revisiting for any upcoming modules.

6 marzo 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thanks Stephen, we are pleased you enjoyed the course and found it useful

Valutata 5 stelle su 5

Mediation Sevice

Gregg provided a professional service that was instrumental in resolving a commercial dispute that was both painless and swift.

4 marzo 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thanks Ron, I was glad I was able to help resolve the dispute.

Valutata 4 stelle su 5

CertIDR

This course/set of modules was very enlightening and aided me to develop my understanding of ADR, especially from an international perspective.

4 marzo 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thank you!

Valutata 5 stelle su 5

Accredited Mediation Course

Intense week of study but thoroughly enjoyable. Tutors Gregg, Kelly and John are so approachable and put you at ease - particularly during the final assessment.
Highly recommended for anyone looking to pursue a career in mediation.

4 marzo 2021
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Risposta di Hunt ADR Limited

Thanks Helen, you were a great participant and we look forward to working with you in the future.

Valutata 5 stelle su 5

Very Professional Service

Hunt ADR provide a very clear & professional process in Mediation, and I would certainly recommend them for commercial Insurance disputes to avoid further litigation. Many thanks to Gregg for the service he provided.

3 marzo 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thank you. Mediation is not being used enough by insurers, in my view, so it is really useful to get a review like this.

Valutata 5 stelle su 5

CertIDR

A fantastic programme!! Highly informative and engaging. Gregg, Rekha and Kabir delivered the modules with enthusiasm and made the content easy to understand. I would definately recommend this programme to my peers. Thank you all!

27 febbraio 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thanks Katie, we really appreciate your review and are pleased you found the course useful.

Valutata 5 stelle su 5

CertIDR

Highly engaging and really enjoyable. Modules were taught really well and easy to focus the entire way through. What a great opportunity highly recommend!!

23 febbraio 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thank you Shannon. We are so pleased the course was of value to you and helped to increase your knowledge of the ADR process, especially in relation to international arbitration and mediation.

Valutata 5 stelle su 5

Fantastic and very informative modules

Fantastic and very informative modules!
I thoroughly enjoyed the experience and the delivery of the information was excellent!

22 febbraio 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thanks Ellie, we are pleased you enjoyed it!

Valutata 5 stelle su 5

CertIDR

Very informative course. Very well explained and enjoyable!

21 febbraio 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thanks Hollie!

Valutata 5 stelle su 5

5* CertIDR

I have now completed all the CertIDR modules and they were fantastic!
Ive done one training with Gregory before, which i think was fantastic, now Kabir and Rekha showed the same level of knowledge and engagement!
Thanks Guys:)

19 febbraio 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thank you we are pleased you enjoyed it and found it useful

Valutata 5 stelle su 5

CertIDR - Highly Recommend

I have completed the programme, I thoroughly enjoyed it! I learnt A LOT of new things, will definitely be recommending this to my fellow law students. Also I would just like to say a massive thank you, for offering this programme to Edge Hill University students, hopefully more EHU students also completed the programme.

19 febbraio 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thank you Gemma, it is great to see Edge Hill take advantage of reduced fee access for its students and we are so pleased you enjoyed it.

Valutata 5 stelle su 5

CertIDR amazing!

The course content was well explained and interesting. The service provided was outstanding and would recommend it to anyone studying law, mediation or is even remotely interested in the topic. Thanks to Rekha, Kabir and Gregory for an amazing service!

17 febbraio 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thanks Kaitlin we are pleased you enjoyed it and found it of use.

Valutata 5 stelle su 5

CertIDR

Very informative course. An excellent insight into ADR mechanisms. A must!

13 febbraio 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thanks Katie!

Valutata 1 stelle su 5

Waste of time

Waste of time, take the matter to small claims. Hunt ADR claim they find 70% in favour of the consumer. In our case they said our case succeeded but they didn't order a refund of our money. How can you succeed but not be repaid ? They did however order a small amount of compensation because the supplier had not explained the contract situation correctly and their website was unclear. They also ordered the supplier to repay our £108 fee for filing with Hunt ADR. Hunt ADR are not following the guidelines set out by the Competition and Markets Authority. When Hunt ADR quote 70% of consumer wins it is not clear if that means a consumer receives a full refund. Hunt ADR appear to be there for ABTA members and not the consumer. Most of the reviews on this site appear to be for training courses, not abitration. Stay away and use the courts.

Per your response, surprised you are not aware of CMA guidelines, I did mentioned them in the evidence I provided. However, for the avoidance of doubt, see below

" In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where:

. a business has cancelled a contract without providing any of the promised goods or services
. no goods or services are provided by a business because this is prevented by the lockdown laws
. a consumer is prevented from receiving any goods or services, because, for example, lockdown laws in the UK or abroad have made it illegal to receive or use the goods or services

It goes on. All on the CMA website, please have a look and advise why you chose not to order a refund. Noted re your % of reviews. But most of your recent reviews appear to be for training service and not ABTA consumers ?

7 gennaio 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Thank you for your review. Sadly we only receive reviews from parties in arbitration who have not gained the outcome they desired. These negative reviews account for less than 0.5% of the cases we deal with.

We note the author's warning to stay away and use the courts. There are many advantages of arbitration, not least it is generally less expensive and quicker than going to court. As in court, some people will not receive a decision they favour, and then they will use sites like this to complain about the court service.

Re the CMA, we need to see the case in question to review whether there is an issue for us to answer. If the author would like to email admin@travelarbitration.co.uk with their case number (four digits) then we can take a look.

Finally, yes most reviews are for training, we provide training for mediators which is completely separate from any of the dispute resolution work we undertake.

Valutata 5 stelle su 5

Arbitration ? Is it worth the cost ?

I have posted a previous comment for which Hunt have kindly responded stating that with arbitration there will always be winners and losers, and as a loser I am unlikely to be happy, which is true. Furthermore 70% of cases are decided in favour in the customer which they have quoted previously and proves they are independent, I am not in a position to dispute this data but thank them for the information. It is fair to say that Hunt ADR have been helpful in submitting my claim and did provide a comprehensive explanation to support their decision, which i understand albeit I did not fully agree.The reason for my post, as there are few forums available, is to call out my views on the end to end process, rather than Hunt ADR I.e. the process which includes ABTA is weighted in favour of the travel industry, as are the travel regulations which are vague and open to interpretation, again allowing the travel industry to hide behind rather than doing the right thing for the consumer.

5 gennaio 2021
Non scritta su invito
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Risposta di Hunt ADR Limited

Dear Mr Lewis.

Thank you for your second review.

Would you like us to notify ABTA of this review in order that they may contact you to discuss the wider content? We cannot promise they will do so of course but it may be worth a try.

Valutata 5 stelle su 5

ADR Course was fantastic

In completing the certificate in Alternative Dispute Resolution I found that the course was amazingly taught with great content. I feel I have learned valuable skills that can be transferred for many career paths I may choose.

13 dicembre 2020
Non scritta su invito
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Risposta di Hunt ADR Limited

Thank you Alfie, we are pleased you got so much out of the course.

Valutata 5 stelle su 5

I completed the ADR Certificate…

I completed the ADR Certificate offered, and thoroughly enjoyed the course! The sessions were detailed and extremely informative. I also really liked that it could be completed in your own time, rather than having to attend sessions are specific times etc. I would definitely recommend HuntADR to anyone who is looking to upskill or learn more about ADR.

27 novembre 2020
Non scritta su invito
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Risposta di Hunt ADR Limited

Thanks Christiane, it was great to have you on the course and to receive this review.

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