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Humfree Recensioni 109

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Always a bit of a concern having someone come to you in regards of sales, but certainly was no need to be concerned. Ricardo was very helpful and patient and very polite and friendly. Taking his time... Leggi di più

Valutata 5 stelle su 5

Very friendly experience, not at all pushy, just showed me everything, how to take the product apart and put together. He explained exactly how the appointment would proceed and what to expect. He was... Leggi di più

Valutata 5 stelle su 5

Very pleasant man called Sober explained everything in detail. I wish I’d known about this company before I bought the one I’ve already got. I’ve bought Humfree connect. It’s so comfortable, tiller... Leggi di più

Valutata 5 stelle su 5

From the first phone call to the lovely Melvin visiting my home. Polite, great demonstration, the order to delivery 😀. Delivery man Lee Newsone,put everything together and went through the instructio... Leggi di più

Dettagli dell'azienda

  1. Fornitore di apparecchiature mediche
  2. Fornitore di attrezzature per disabili
  3. Organizzazione di servizi e supporto per i disabili
  4. Negozio di forniture mediche
  5. Fornitore di ausili per la mobilità

Scritti dall'azienda

PORTABLE SCOOTERS. ENDLESS POSSIBILITIES. We are Humfree, champions of possibility. Built by the team behind Oak Tree Mobility and Salus Healthcare, we bring decades of experience shaped by real customer conversations. Our scooters are designed to help you thrive, not just get by, because a little help can go a long way. SMALL SCOOTER, BIG LIFE Our lightweight, portable scooters are made to fit into real lives. Stay out longer, travel further, and feel confident doing what you love. Whether you want the lightest model available, a sturdy road rider, or a foldable everyday companion, Humfree supports days out, daily errands, and spontaneous plans. Mobility should open doors, not close them. WE DO THINGS DIFFERENTLY No showrooms, we come to you. Try a Humfree scooter at home and get personalised advice from a friendly advisor. You’ll receive a free, no-obligation quote to review in your own time. LET’S GET YOU MOVING With fast 1–3 day delivery and white-glove setup, you’ll feel ready from day one. Every scooter includes a two-year warranty and support from our UK-based customer care team.

SMALL SCOOTER, BIG LIFE

Scritti dall'azienda

PORTABLE SCOOTERS. ENDLESS POSSIBILITIES.
Our lightweight, portable scooters are made to fit into real lives. Stay out longer, travel further, and feel confident doing what you love. Whether you want the lightest model available, a sturdy road rider, or a foldable everyday companion, Humfree supports days out, daily errands, and spontaneous plans. Mobility should open doors, not close them.
WE DO THINGS DIFFERENTLY
No showrooms, we come to you. Try a Humfree scooter at home and get personalised advice from a friendly advisor. You’ll receive a free, no-obligation quote to review in your own time.

LET’S GET YOU MOVING

Fast 1-3 day delivery

With fast 1–3 day delivery and white-glove setup, you’ll feel ready from day one. Every scooter includes a two-year warranty and support from our UK-based customer care team.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

109 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 1 stelle su 5

Do not give this company your email…

Do not give this company your email address. I am receiving emails on a daily basis since doing so. This is tantamount to harassment. I will never purchase from a firm who uses aggressive marketing tactics.

6 maggio 2026
Non scritta su invito
Logo di Humfree

Risposta di Humfree

Dear Mike,

Thank you for your feedback, and we are sorry to hear that you have been unhappy with the volume of emails received from us.

We certainly never intend for our communications to feel intrusive or overwhelming, and we apologise for any frustration this has caused. We take comments regarding our marketing practices seriously and will review your concerns internally.

We appreciate you bringing this to our attention and are sorry for the negative impression this has left.

Kind regards,
Humfree

Valutata 5 stelle su 5

Humfree scooters and service.

I purchased a Humfree scooter last Saturday and was told delivery would be within five working days. I received a call on Tuesday morning and was advised they would deliver on Wednesday morning and the delivery driver would call about fifteen minutes before hand. The driver arrived within five minutes of his estimated time and assembled the scooter and demonstrated it was working correctly. This is a new company but part of a larger concern but they seem to really want to be interested in their customers. I am really impressed with their product and services and I am more than pleased to recommend them to others interested in their scooters. At last a company that keeps it word and gives good old fashioned service.

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

1st class service from house call and…


1st class service from house call and trial to purchase.
Then delivery was as advised and was delivered by a very friendly and helpful gentleman.
I would have no hesitation in recommending this company if you wish to purchase a folding mobility scooter.

28 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

My happy experience.

Catherine demonstrated the Glide Power Chair very well. After her demonstration and my trial, I had no hesitation in ordering one for delivery within about 1 week. Apart from it performing very well, it was light enough for me to lift it in and out of my boot easily (11kg excl. battery). Being 80yrs old, I am limited in what I can lift but I could lift this easily even with the battery.

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Ricardo/Ric was very personable

Ricardo/Ric was very personable, professional and certainly knew the product he was showing my friend.
The presale and post sale communication was warm and genuine.
My friend is over the moon with his purchase and is looking forward to having the machine delivered.

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Not a hard sell

Not a hard sell the salesman Kaine turned up with several scooters and we narrowed it down to one.My balance is very poor but between us managed to come up with a way to get the scooter into the boot quite easily which I couldn't do myself with previous scooter I owned.

4 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Not a great start

Not a great start, only ordered the brochure yesterday, today, bank holiday Monday they were ringing me and woke me up, unfortunately both my phone number and email address were required fields so they have now sent me an email offering a home demo. Sounds like an old double glazing company, not impressed.

4 maggio 2026
Non scritta su invito
Logo di Humfree

Risposta di Humfree

Hi Mike,

Thanks for your feedback, and for taking the time to speak with me on the phone.

I’m really glad we were able to clear things up and address your concerns. I appreciate your honesty, as it helps us improve the experience we provide.

If there’s anything else I can help with, please don’t hesitate to get in touch.

Kind regards,

Carly
Humfree

Valutata 5 stelle su 5

Fiona Mitchell

First class service from start to finish. Enough time allowed for a good trial run with chosen scooter. The scooter has made a world of difference to my husband getting out and about.

16 aprile 2026
Valutata 5 stelle su 5

5 stars all round!

5 stars all round!
A team member named Lorna visited us at home who was very friendly, understanding and patient. Discussed what we were looking for and what would support our lifestyle. She was very professional showing detailed photos of the most appropriate choices of mobility scooters; going through all the pros and cons of each mobilty scooter. When we had got down to two choices, she then went into her van and allowed us to drive both around a little to get a feel of what was right and even helped folding each product down and checking sizing in the family car boot.

The financial aspect of the meeting was very cost effective and simple.

The overall appointment was excellent. Lorna is a very knowledgeable, friendly, and professional person.

30 aprile 2026
Non scritta su invito

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