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Humfree Recensioni 85

TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Always a bit of a concern having someone come to you in regards of sales, but certainly was no need to be concerned. Ricardo was very helpful and patient and very polite and friendly. Taking his time... Leggi di più

Valutata 5 stelle su 5

From the first phone call to the lovely Melvin visiting my home. Polite, great demonstration, the order to delivery 😀. Delivery man Lee Newsone,put everything together and went through the instructio... Leggi di più

Valutata 5 stelle su 5

The attitude and help of the staff. Despite failing to make a purchase, due to my disability, not the quality of the product, the staff remained helpful and considerate up to the end. I would certai... Leggi di più

Valutata 5 stelle su 5

Ricardo was very helpful, informative and patient. He was keen for us to make the right choice when choosing an ultra light travel mobility scooter. Thank you Ricardo

Dettagli dell'azienda

  1. Fornitore di apparecchiature mediche
  2. Fornitore di attrezzature per disabili
  3. Organizzazione di servizi e supporto per i disabili
  4. Negozio di forniture mediche
  5. Fornitore di ausili per la mobilità

Scritti dall'azienda

PORTABLE SCOOTERS. ENDLESS POSSIBILITIES. We are Humfree, champions of possibility. Built by the team behind Oak Tree Mobility and Salus Healthcare, we bring decades of experience shaped by real customer conversations. Our scooters are designed to help you thrive, not just get by, because a little help can go a long way. SMALL SCOOTER, BIG LIFE Our lightweight, portable scooters are made to fit into real lives. Stay out longer, travel further, and feel confident doing what you love. Whether you want the lightest model available, a sturdy road rider, or a foldable everyday companion, Humfree supports days out, daily errands, and spontaneous plans. Mobility should open doors, not close them. WE DO THINGS DIFFERENTLY No showrooms, we come to you. Try a Humfree scooter at home and get personalised advice from a friendly advisor. You’ll receive a free, no-obligation quote to review in your own time. LET’S GET YOU MOVING With fast 1–3 day delivery and white-glove setup, you’ll feel ready from day one. Every scooter includes a two-year warranty and support from our UK-based customer care team.

SMALL SCOOTER, BIG LIFE

Scritti dall'azienda

PORTABLE SCOOTERS. ENDLESS POSSIBILITIES.
Our lightweight, portable scooters are made to fit into real lives. Stay out longer, travel further, and feel confident doing what you love. Whether you want the lightest model available, a sturdy road rider, or a foldable everyday companion, Humfree supports days out, daily errands, and spontaneous plans. Mobility should open doors, not close them.
WE DO THINGS DIFFERENTLY
No showrooms, we come to you. Try a Humfree scooter at home and get personalised advice from a friendly advisor. You’ll receive a free, no-obligation quote to review in your own time.

LET’S GET YOU MOVING

Fast 1-3 day delivery

With fast 1–3 day delivery and white-glove setup, you’ll feel ready from day one. Every scooter includes a two-year warranty and support from our UK-based customer care team.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

85 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very first class

Very please with the politeness Alan, he explained how the scooter work, come with me for test drive, and show me how the scooter to put it in the car, I will be recommend Alan to over people

11 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

OMG.

OMG.. where do I start, Daisy was amazing, personable, and knowledgeable in the Humfree product.
Made the experience so enjoyable and personable, answered all of our many questions.
Can't wait for mom's scooter to be delivered.

8 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

What a good delivery guy

What a good delivery guy, he explained everything nice and clearly. I should have tried to close the scooter more times with him and I didn't. So I'm finding it difficult. But will keep trying. Glad to say that I have managed to close it. It's really easy.

6 maggio 2026
Valutata 4 stelle su 5

New scooter delivery.

My new scooter was delivered this morning. Jimmy set it up and made sure everything was okay before leaving.
Only reason I am not giving this 5 stars is because of the delivery time. After being told I could choose a day and tome suitable for me by HumFree, I was then told by the delivery firm it was being delivered at 7am the following morning and couldn't come later,as I would struggle to be ready at that time due to my medical conditions.

8 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Very disappointed at the service I have…

Very disappointed at the service I have received. Have had the Carron model now for almost two weeks and I am unable to use it. Waiting for engineer to come. Admittedly I have very small windows when at home because of having to attend hospital for Radiotherapy and my Doctors three times a week at least. All of which has been explained to staff but they seem unable to accommodate my requests.

28 aprile 2026
Valutata 5 stelle su 5

Onkar was a very polite person and did…

Onkar was a very polite person and did not pressure my mom in any way , he was very professional describing the scooter and its workings for my mom in great detail, brilliant and courteous very polite professional great product for my moms needs thanks onkar top man

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Super friendly, no pressure

The agent visiting our home was super friendly and put us all at-ease. Product was well-explained, all questions answered and some jovial good humor was a nice bonus. No pressure sale and all very relaxed.

6 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not give this company your email…

Do not give this company your email address. I am receiving emails on a daily basis since doing so. This is tantamount to harassment. I will never purchase from a firm who uses aggressive marketing tactics.

6 maggio 2026
Non scritta su invito
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Risposta di Humfree

Dear Mike,

Thank you for your feedback, and we are sorry to hear that you have been unhappy with the volume of emails received from us.

We certainly never intend for our communications to feel intrusive or overwhelming, and we apologise for any frustration this has caused. We take comments regarding our marketing practices seriously and will review your concerns internally.

We appreciate you bringing this to our attention and are sorry for the negative impression this has left.

Kind regards,
Humfree

Valutata 5 stelle su 5

Humfree scooters and service.

I purchased a Humfree scooter last Saturday and was told delivery would be within five working days. I received a call on Tuesday morning and was advised they would deliver on Wednesday morning and the delivery driver would call about fifteen minutes before hand. The driver arrived within five minutes of his estimated time and assembled the scooter and demonstrated it was working correctly. This is a new company but part of a larger concern but they seem to really want to be interested in their customers. I am really impressed with their product and services and I am more than pleased to recommend them to others interested in their scooters. At last a company that keeps it word and gives good old fashioned service.

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

1st class service from house call and…


1st class service from house call and trial to purchase.
Then delivery was as advised and was delivered by a very friendly and helpful gentleman.
I would have no hesitation in recommending this company if you wish to purchase a folding mobility scooter.

28 aprile 2026
Non scritta su invito

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