HS Home DeliveriesRecensioni 

2301
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Jamie & Richie eventually delivered our Sofas this morning 1st Feb. (After Dfs, had let us down on the Original delivery date) Great Guys, very polite, efficient & helpful, even took there shoes o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great communication from Liam regarding delivery and times. Both Liam & Brandon showed nothing but professionalism and respect towards both myself and my Husband. They both worked promptly to put t... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Would have given less than one star if it were possible! Will be writing to the company separately to this as have been appalled by the service with 2 days wasted when deliveries were cancelled on bot... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nathan and Mike were ever so friendly, polite and checked at every stage of delivery and set up that I was happy with things. They left zero mess and were extremely careful about ensuring there was no... Leggi di più

Dettagli dell'azienda

  1. Servizio di logistica
  2. Self-storage

Scritti dall'azienda

Specialists in White Glove Delivery Services


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(2301)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

nathan and luke were absolutely amazing…

nathan and luke were absolutely amazing , came in set up all of our furniture and even helped us make some moves. thank you soo much guys . starssss

25 giugno 2025
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Risposta di HS Home Deliveries

Good afternoon Amina,
Thank you for leaving us this lovely 5 star review, I'm happy to read that both Nathan & Luke provided you with a great level of customer service upon delivery.
Kind regards,
Megan

Valutata 5 stelle su 5

Nathan and Luke came to the store today…

Nathan and Luke came to the store today to assemble the sofas. Really professional and friendly. Keep up the good work

25 giugno 2025
Non scritta su invito
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Risposta di HS Home Deliveries

Good afternoon Shahid,
Thank you for leaving us this lovely 5 star review. I'm happy to see that both Nathan and Luke have provided you with a great level of customer service upon instalation of the sofas in to store.
Kind regards,
Megan

Valutata 1 stelle su 5

Avoid DFS whilst they use this delivery company

Absolutely shocking service, if you can call it that. Long story short - ordered a sofa from DFS which was held in Humber services warehouse before delivery. Had a confirmed delivery date so booked the day off work as they very kindly give you a 4 hour window at 6pm the night before delivery. Waited until early afternoon on the confirmed delivery date and tried to call them for an update, but no answer to the phones or emails. Called DFS who also couldn’t get hold of them on their own direct lines. Eventually, late afternoon I got through and they told me the sofa had been damaged in their warehouse atleast a week earlier so would not be delivered today, and told me there was actually no deliveries at all scheduled for the date that they had confirmed to me. No one ever told me there had been a delay, so I had a day off work waiting round for something that was never coming and couldn’t get hold of anyone until the back end of the day. They advised me the sofa would definitely be delivered the same week, it wasn’t. When it was finally delivered weeks later, they didn’t connect the sofas together correctly so I have to take it apart and do it myself, and they damaged the doorway into my living room. I raised this complaint with DFS directly as I already had an ongoing complaint for being messed around originally. A week later DFS tell me to raise it with Humber, who then tell me as it was after 48 hours from delivery they wouldn’t be doing anything about the damage they caused to my property. (It wasn’t raised with the driver as I wasn’t home, my partners mum had to be at the property for delivery as I had already had a day off wasted by them). Honestly, avoid any company that uses these for their deliveries, it will save you a lot of time, hassle and money and experiencing the worst customer service you could imagine.
Thanks for costing me a days work for no reason, messing me around and damaging my property for the lovely price of £129, when I didn’t even choose your shocking services.

6 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Sofa Delivery

The guys who delivered funiture Mark and Nathan from HS Home Deliveries were fantastic. Speedy installation and all package taken away.Great company with efficient staff.

17 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Thanks nathan and mike

Thanks nathan and mike. Delivered and built my sofas they were really helpful and friendly, thanks again

16 giugno 2025
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Risposta di HS Home Deliveries

Good morning Hannah,
Thank you for leaving us this lovely 5 star review, we really value your feedback. I'm happy to read in your review, that both Nathan & Mike have provided you with a positive and effecient delivery service.
Kind regards,
Megan

Valutata 5 stelle su 5

DFS sofa delivery by HS home delivery

Damian and Luke delivered our new Sofa from DFS, very polite and professional. Cleaned up all the packaging and was on there way, excellent service from Humber services, thank you.
Nick

16 giugno 2025
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Risposta di HS Home Deliveries

Good morning Nick,
Thank you for leaving us this lovely 5 star review, we really appreciate your feedback. I'm happy to read that both Damien and Luke have provided you with a positive and effecient delivery service. We hope you like your new sofa :)
Kind regards,
Megan

Valutata 5 stelle su 5

Mark & Sam where fantastic

Mark & Sam where fantastic! Lovely manner and really quick on what would have been a long Friday for them! Thanks again for your excellent service!

13 giugno 2025
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Risposta di HS Home Deliveries

Good morning Matt,
Thank you for leaving us this lovely 5 star review, we really value your feedback. I'm glad to read that both Mark and Sam provided you with a positive and effecient delivery service.
Kind regards,
Megan

Valutata 5 stelle su 5

Happy customer

Mo and Abbas were very polite and courteous apologising for not arriving the previous day due to a blow out on their tyre. They had had a long day previously but were more than happy to give a great service. Thanks guys!

13 giugno 2025
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Risposta di HS Home Deliveries

Good morning Jim,
Thank you for leaving us this lovely 5 star review, I'm happy to read that both Mo & Abbas provided you with excellent customer service upon delivery. However, I am sorry to see that we had to reschedule your delivery due to vehicle issues, unfortunately this is something that is out of our control, however please accept our sincere apologies for any inconvenience that was caused.
Kind regards,
Megan

Valutata 5 stelle su 5

Very helpful!

Nathan and Mike were a great help with delivering my sofa. Told them I was moving soon so they showed me how to assemble it for the new house and ensured all features worked before packing away. Really appreciate the help, thank you!

13 giugno 2025
Non scritta su invito
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Risposta di HS Home Deliveries

Good morning Nicole,
Thank you for leaving us this lovely 5 star review, we really value your feedback. I'm happy to read that both Nathan and Mike provided you with excellent customer service upon delivery.
Kind regards,
Megan

Valutata 5 stelle su 5

Sofa Delivery

We had our sofa delivered today from Nathan and Mike, from the get go they were on the ball asking where every piece went how I wanted it set up etc. It was a modular sofa, so every piece had to be unboxed and brought in (a lot of work) These guys were quick, reliable and professional. Extremely happy with the service provided. Thank you again

12 giugno 2025
Non scritta su invito
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Risposta di HS Home Deliveries

Good morning Crystal,
Thank you for taking the time to leave us this lovely 5 star review, we really value your feedback. I'm happy to read that both Nathan & Mike provided you with a positive and effecient delivery.
Kind regards,
Megan

Valutata 5 stelle su 5

Nathan and Mike top guys

Nathan and Mike top guys , excellent service , deffo recommend these boys 110%

11 giugno 2025
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Risposta di HS Home Deliveries

Good morning Joe,
Thank you for leaving us this lovely 5 star review, I'm happy to read that both Nathan & Mike have provided you with a positive and effecient delivery.
Kind regards,
Megan

Valutata 5 stelle su 5

Nathan and mike were absolutely…

Nathan and mike were absolutely amazing! Brilliant lads, so helpful. One if the best services ive had! Thank you!

10 giugno 2025
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Risposta di HS Home Deliveries

Good afternoon Tahmina,
Thank you for taking the time to leave us this lovely 5 star review, we really value your feedback. I'm happy to read that both Nathan and Mike provided you with a positive and effecient delivery service.
Kind regards,
Megan

Valutata 5 stelle su 5

I had my new sofa delivered today by…

I had my new sofa delivered today by Nathan and Mike. They were extremely polite, informative and helpful. Great care was taken when bringing the items in, ensuring no damage, whilst completing the delivery in a timely fashion. Thank you, you were great.

9 giugno 2025
Non scritta su invito
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Risposta di HS Home Deliveries

Good afternoon Rebecca,
Thank you for taking the time to leave us this lovely 5 star review. We really appreciate your feedback. I'm happy to read that upon delivery Nathan & Mike both provided you with exceptional customer service and I will forward across your positive comments. We hope you like your new sofa :)
Kind regards,
Megan

Valutata 5 stelle su 5

Damian and Luke did a fantastic job…

Damian and Luke did a fantastic job assembled the furniture well

9 giugno 2025
Non scritta su invito
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Risposta di HS Home Deliveries

Good morning Ryan,
Thank you for taking the time to leave us this lovely 5 star review, we really value your feedback. I'm happy to read that you have had a positive and effecient delivery service provided to you by Damien and Luke. We hope you like your new purchase :)
Kind regards,
Megan

Valutata 5 stelle su 5

My DFS furniture was delivered

My DFS furniture was delivered 3 days after placing the order by Damien and Luke they were great, very friendly, professional and polite. Great Service :-)

3 giugno 2025
Non scritta su invito
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Risposta di HS Home Deliveries

Good morning Andrea,
Thank you for taking the time to leave us this lovely 5 star review, we really welcome your feedback. I'm happy to read that upon delivery both Damien and Luke provided you with a positive and effecient delivery service.
Kind regards,
Megan

Valutata 5 stelle su 5

Delivery guys Mark & Sam was excellent…

Delivery guys Mark & Sam was excellent very professional and assembled furniture with care made sure everything was exactly as it should be. Thank you so much. Would highly recommend them.

4 giugno 2025
Non scritta su invito
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Risposta di HS Home Deliveries

Good morning Carmel,
Thank you for taking the time to leave us this lovely 5 star review. We really appreciate you taking the time to do so. I'm glad to read that upon delivery both Mark and Sam have provided you with a positive and effecient delivery.
Kind regards,
Megan

Valutata 5 stelle su 5

Delivery guys Mo & Abbas were great

Delivery guys Mo & Abbas were great, got the sofa in quickly an efficiently. I didn't want it assembled just yet so they talked me through the assembly instruction for the future

They text me 45 minutes before they arrived and were exactly on time!

All in all a great experience

29 maggio 2025
Non scritta su invito
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Risposta di HS Home Deliveries

Good afternoon,
Thank you for leaving us this lovely 5 star review, I'm happy to read that you have had a positive delivery experience with Mo & Abbas. We hope you like your new sofa :)
Kind regards,
Megan

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