We were looking for sofas and were helped by Lynn. She was knowledgeable,attentive,explained the various options with each sofa. She also stood back to allow us to wander through trying out each sof... Leggi di più
Sede
Cambia sedeUnit 2B, Junction 9 Retail Park, WA2 8TW Warrington, GB
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We were helped by Lynn in Warrington store was so empathetic and helpful towards my Mother in Law . The shop is clean, smelled lovely and was a welcoming environment we were encouraged spend as much... Leggi di più
Lynn in the Warrington store at junction 9 was amazing. Very helpful indeed. Gave us confidence in what we were purchasing. Allowed us to take our time in choosing and also tried her best to give us a... Leggi di più
Kate was excellent in talking us through reciner options and sizes. She gave no "hard sell", emailed me sizes and after measuring up, I returned and Kate placed my order. She explained clearly the ord... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Fornitore di attrezzature per disabili
- Mobilificio
- Fornitore di ausili per la mobilità
Informazioni su HSL Chairs - Warrington
Scritti dall'azienda
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Scritti dall'azienda

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informazioni di contatto
Unit 2B, Junction 9 Retail Park, WA2 8TW, Warrington, Regno Unito
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A good company and excellent products
Impressive showroom,products well displayed.
Brendan dealt with my enquiry,he was very helpful and assisted in making my final choice,highly recommended.
Every thing was made so easy by John
Every thing was made so easy by John . My husband has dementia, any shopping trip can degenerate into a nightmare. Thank you for your kindness.
Excellent customer service
Kate provided us with excellent care and customer service and provided us with advice on measuring us for the perfect chair, looking forward to our delivery
The 2 gentleman Chris and Terry…
The 2 gentleman Chris and Terry arrived and where very professional from the get go. Explained everything they where going to do. And gave me a full explanation of all controls. When they finished,They then proceeded to clean up and remove all packaging and took it away. A definite 10 out 10 from us.
The professional service
The staff at the Warrington store were welcoming , friendly ,extremely helpful , and very professional . Nothing was too much trouble and they showed amazing patience . I went on 22nd initially , and returned to purchase the following day . Kate and Joanne were brilliant , their knowledge of the products was professional and at no time was I made to feel under pressure to buy , they just wanted to make sure that my chairs were right for me
Congratulations to them both , and thank you .
I had to change my order with HSL Warrington
I changed my order with HSL in Warrington and this was managed in a very professional and friendly manner. Time was taken to enable me to make a decision that was right for me with supportive advice and nothing was too much trouble. The team were great but especially Kate yesterday and Joanne today who both managed the changes and new sale.
Thank you.
Mums chair
Hi had a chair put in for my mum
She says paul and Jon very helpful and polite
Potrebbe usare l'IA per rispondereMostra di più
Pleasant GREAT SERVICE ALL ROUNDshop layout with warm welcome…
Pleasant shop layout with warm welcome without being persistent,helpful staff at all times especially as wife is in wheelchair, tea and biscuits served during consultation.
Delivery was prompt and efficient with two polite and helpful drivers, who took old chair unstairs for us
GREAT SERVICE ALL ROUND

Risposta di HSL Chairs - Warrington
HSL chairs
Visited the Warrington store today, Lynn was very approachable and friendly consultant. Very helpful and knowledgeable
Happy customers from Manchester.
We travelled from Manchester to the HSL showroom in Warrington yesterday and was greeted by 3 lovely helpful people who couldn't do enough to assist us in making the correct decision on choosing and purchasing 2 recliners. I would have no hesitation in recommending this branch to others.
Jo, Warrington store
Visited Warrington store. Joanne was our salesperson. Very professional and really friendly. Made you feel more like a friend than a customer. No rush, no pressure selling. Jo gave us lots of information to make our choice. Tea and biscuits was an added bonus!!
Thanks Jo, can't wait to receive our furniture.
HSL Warrington
HSL Warrington. Even thought we had not ordered our settees from the Warrington store we called in on the off chance they may have a swatch of the items we had ordered from a subsidiary company. When we got to the store we realised that it was closed. While we were looking at the door to see the opening times a lady opened the door and asked could she help. Kate invited us in when we explained our problem. She then took some details and said she would email us a photo of the swatch we needed and also would email the supplier to send us out a swatch.
The next morning Kate emailed me a photo of the swatch and confirmed that she had ordered a swatch to be sent out from the suppliers.
For me this kind of help goes above and beyond good service especially as we had not spent any money in her store, so thank you very much Kate.
A fantastic customer experience throughout
A thoroughly enjoyable visit and experience.
We initially popped in to check out your products and offers and were greeted by Joanne, who treated us as valued customers and friends from the start. Nothing was too much trouble and she went through all the options available whilst chatting and taking time to find out our needs.
We were provided with all the information we needed to make an informed decision and Joanne's knowledge and pride in her work was evident.
All the staff were so friendly & welcoming, the area manager even made us coffee! It was so obvious they all enjoyed working for the company and this translated to a sale. We both felt so valued as customers and would recommend HLS to anyone.
Excellent advice and service
Last weekend my husband and I visited our local HSL store to search for a recliner each. We were greeted by Jo who immediately made us welcome explaining the first thing we must do is try the three sizes of their chairs. Although my husband and I are the same height it became clear that we needed two different sizes owing to length of back and legs. So that was a learning curve and while we tried a few different styles coffee and biscuits arrived. The atmosphere in the showroom was friendly and we felt that we were given plenty of time to make our minds up. Having eventually purchased two personal recliners we would recommend HSL in Warrington Junction 9.
Thank you Jo
New Chair
Brendan, who served me in store was not only very welcoming but also had a very good knowledge of the items on sale in store. He also advised us of the current offers so we could select the best product for us. I would defiantly use this store again in the future.
Professional with no hard sell
The staff were helpful without being pushy, and able to answer all our questions. They gave us prices without being asked and left us to make our decision. Kate was especially helpful when we made the purchase.
Brendan who was taken care of us was…
Brendan who was taken care of us was very helpfull very good at his work he was very nice to talk to told us what we needed to know we bought a lovely sofa and chair to match brendan helped us alot hsl are a good company to deal with i am very happy with what i bought
Lynn at the Warrington store was amazing…
Lynn at the Warrington store was absolutely amazing with us. I went in for a chair and spent a few hours with Lynn and then returned with my parents for them to change their sofas, as they need someone patient and understanding to help them and Lynn was this 100%. Lynn and one of her colleagues spent another 2hrs with us. Nothing was any trouble for them both. Lynn was amazing and really pleased with the price of the sofas too. Would definitely return and would highly recommend HSL and more importantly Lynn. People buy because of people, not because of the company. Lynn was the perfect sales lady for us today.
We visited the new Warrington store…
We visited the new Warrington store with the express intention of ordering a new Stressless chair. We received a good deal of useful advice and never felt pressurised. We were quoted what we considered to be a good price, ordered and took delivery just 2 working days later. Kate was very helpful in the advice she offered and not at all “pushy”.
A perfect fitting chair
I visited the Warrington HSL showroom yesterday 10th of December to choose a chair. I was greated with a very helpful lady who helped me so much to choose the right one for me thank you so much Kate ❤️
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