HSL Chairs - Rotherham Recensioni 

138
TrustScore 5 su 5

4,8

207 Bawtry Road, Bramley, S66 2TP Rotherham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really excellent and welcoming customer service and advice. Help with fabric choice and options given by a very friendly lady called Lynne. We were allowed all the time we needed and staff went above... Leggi di più

Valutata 5 stelle su 5

Thank you HSL for a wonderful shopping experience, we tried every chair and all the beds with the help of our consultant Lynn who is extremely knowledgeable and very patient.Lynn made sure the chair I... Leggi di più

Valutata 5 stelle su 5

We had an amazing experience with HSL. As my father has limited mobility, they sent a taxi to pick us up to visit the showroom. They were incredibly patient and very knowledgable about their products.... Leggi di più

Valutata 5 stelle su 5

Excellent customer service all of the team were fantastic. Second time we’ve purchased from here and wouldn’t go anywhere else can’t recommend them highly enough!


Dettagli dell'azienda

  1. Negozio di mobili
  2. Fornitore di attrezzature per disabili
  3. Mobilificio
  4. Fornitore di ausili per la mobilità

Informazioni su HSL Chairs - Rotherham

Scritti dall'azienda

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Scritti dall'azienda

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Informazioni di contatto

  • 207 Bawtry Road, Bramley, S66 2TP, Rotherham, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

138 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(138)

3923 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Service

From Sharon in the showroom who was wonderful and very knowledgeable to Craig & Danny who delivered my chair the service has been fantastic- Thank you

22 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Double recliner bed with individual mattress …

Chose a reclining bed with individual mattress Louise at rotherham gave us all the information without any pressure to buy. It was delivered in the time frame as ordered. The 2 gentleman who delivered it Craig and Danny where brilliant. Polite and well mannered, great installation.

22 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Went to HSL Bawtry Rd Rotherham ,just…

Went to HSL Bawtry Rd Rotherham ,just to see which chairs were available to me,Christine and Amanda greeted me as I entered the shop very friendly not pushy .i actually selected the chair I loved then chose the leather which was best for a room facing south with sunlight flooding in .Desl completed that day now I need to wait for the delivery of my chair and
footstool lovely shopping experience

10 maggio 2025
Valutata 5 stelle su 5

Excellent service

Visited the Rotherham showroom to look for a sofa and on entering had a friendly welcome from Angela, who was extremely helpful and very knowledgeable about the options available. There was no pressure to buy and I went home to think it over, then went back a couple of days later and made my purchase which I am really happy about. All very relaxing with coffee and biscuits too. Looking forward now to the delivery of my new sofa.

2 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Rotherham (Bramley) store and delivery team First Class

I went to the Bramley store with my daughter and the team were very welcoming and professional. They gave me time to look around and then asked if I was interested in hearing more about any specific range. The gentleman was very knowledgeable and gave me all the options available on what I could benefit from and the quality and craftsmanship was first class . I am over the moon with my new suite and my special chair that helps my needs. The delivery team again were excellent and took care in my home and made time to explain the controls . I will learn to use it over time , but I would have liked a written guide to read to help me once they have gone .

28 aprile 2025
Valutata 4 stelle su 5

Bed buying at hsl

The browsing experience was not pressured we were allowed to take as much time as we needed and try things out for comfort and feel. We then left the showroom to think about a purchase and returned later to actually buy.

22 aprile 2025
Valutata 5 stelle su 5

Positive experience.

On arrival at the HSL showroom. we were immediately made to feel extremely welcome by the sales assistants.
The consultation was thorough and unrushed. (We had gone to purchase a

17 aprile 2025
Valutata 3 stelle su 5

Staff in the store were very friendly…

Staff in the store were very friendly and helpful especially as I took my elderly mother to buy an adjustable bed and she needed more than the average persons help in this process.
However I was then most disappointed when I was misguided regarding disposal of mums old bed…. Charge was £150 when purchasing a £3500 bed !
It turned out I didn’t need to pay that as the bed delivery guys were happy to remove the old bed to the garage and I could have arranged for the council to collect the old bed for £25 ! I thought I had to have the old bed out of the way prior to their arrival. Very disappointing . Maybe a need for staff being informed of this fact.

Can I now add since my original review I have received excellent customer service with full acknowledgment of my concern and the need for a training update on said matter. Thank you HSL. .

8 aprile 2025
Logo di HSL Chairs - Rotherham

Risposta di HSL Chairs - Rotherham

Good afternoon Janet,
Thank you for your review and for speaking with me this afternoon.
Please accept my apologies for the miscommunication around the disposal of your mother's old bed.
I will ensure that this feedback is passed on and I am pleased that we reached a satisfactory outcome for you.
Kind Regards,
Simon
Customer Care Team Leader.

Valutata 5 stelle su 5

HSL Rotherham

On arrival at HSL Rotherham I was greeted by Lynn and Christine and immediately put at ease helped by tea & biscuits. They both are excellent representatives of HSL - very knowledgeable about all the products and I was given as much time as I wanted before making a choice of bed, mattress and headboard. After deciding on the bed I was shown around the extensive range of suites and Lynn explained the size compatible to my physique. So I finished up buying not only a bed but also a suite! This decision was based on the products and the first class approach of the staff.

3 aprile 2025

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