Welcoming staff attending to our comfort at all time. Not hurrying the business. Brought lots of samples to see without any pressure. Just hope the delivery will be sooner rather than later. Thanks.... Leggi di più
Sede
Cambia sedeDutton Court, Chainbridge Road, NE21 5ST Newcastle-upon-Tyne, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Alex and Kev kept me up to the minute on their estimated arrival for delivery. When arrived they unpacked all components with military like precision and were respectful of our property. Our two sofa... Leggi di più
Excellent service from start to finish, bought my chair in there sale, had a little fault when delivered, they came out and fixed it same day. Alison at Blaydon HSL is so helpful, nothing was a bother... Leggi di più
We purchased our new suite from our HSL store at Blaydon and found Tim and all Staff very knowledgeable and friendly. From ordering to delivery everything went very smoothly and we were kept informed... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Fornitore di attrezzature per disabili
- Mobilificio
- Fornitore di ausili per la mobilità
Informazioni su HSL Chairs - Newcastle-upon-Tyne
Scritti dall'azienda
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Scritti dall'azienda

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informazioni di contatto
Dutton Court, Chainbridge Road, NE21 5ST, Newcastle-upon-Tyne, Regno Unito
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Newcastle Store
Amanda and Suzanne from the Newcastle branch were extremely helpful with the purchase of my new chair. We made two visits to the store of about an hour each. We were not 'sold' to but offered help when we needed it and left alone to make my choice. I have nothing but praise for the whole experience.
Great Customer Service
A lovely welcome into the showroom. Amazing customer service from Vicki at Newcastle. She was so patient with my 95yr old mum. It took a while, and after her trying lots of chairs a decision was made. Vicki took the time to expedite the delivery and even made mum a cuppa whilst trying out the very good range of riser recliner chairs. Cannot thank her enough.
Everything beautifully explained
Everything beautifully explained, the size and type of chair that would be suitable for me by Suzanne.
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Outstanding experiencing with Alison @…
Outstanding experiencing with Alison @ The Newcastle store.
So knowledgeable, caring and kind to my mum.No sales push at all.
She put my mum at total ease.
She should be awarded as an outstanding member of your team ...Thank you Alison .
Good Customer Care
Tim introduced himself and was very knowledgeable about the products, which helped choose the right chair to suit the needs.
Suzanne made are experience very…
Suzanne made are experience very relaxed and explaining all the chair options for my father .
So knowledgeable
Newcastle efficient and professional
Staff at the Newcastle store were very welcoming and Amanda was extremely helpful and efficient and knowledgeable about the product. Delivery was timely and both Paul’s were professional and efficient
Two Pauls delivered my chair…
The two Pauls delivered my chair without fuss and set it up.
Very good experience at the show room
Very good experience at the show room, staff excellent. Good delivery, all the staff we dealt with were efficient and professional.
Helpful and knowledgeable
Visited HSL Chairs in Newcastle on 21st April looking to purchase a new Stressless Recliner. Greeted by Amanda who was very friendly and helpful in assisting me choose a chair to suit my needs. All in all a great experience and would certainly recommend without hesitation.
Excellent
Everyone in the showroom was very helpful, and no pressure to buy, Paul and Paul who delivered the chair were excellent, very polite and efficient when they carried the chair through some difficult twists to get it in the required room.
No pushy sales lady following you…
No pushy sales lady following you around - we could wander around at our own pace & look at all options.
When we asked for help a lovely lady named Alison came over. She was very helpful describing options that were available & also explained various ideas which would work for me.
A great experience with friendly & helpful staff.
Very helpful staff.
WE are sitting comfortably.... NOW!
Lee and Carl F arrived promptly, were polite and cheerful and had our 4 riser chairs assembled in no time at all. A brilliant team. Very pleased with HSL product quality and comfortable chairs. Sales folk in the showroom were great also.
Attentive
Attentive, professional. HSL look after their customers and are very friendly.
HSL Blaydon
HSL Blaydon. Looking for a riser recliner and our first port of call was HSL. The staff were very polite and unobtrusive, we were left to look at all the range and settled on a chair. We were shown different aspects and colour swatches of the chair I had chosen and sorted out everything in a short time. The chair was going to be about 5 weeks max but we actually received it in around 3 weeks. Thank you to Paul and Paul who came and delivered the chair and set it up. Can't thank the company enough. A pleasure from start to finish, thank you.
Very good company selling quality furniture.
My Mother was assisted by Charlie, he was professional, polite, patient and understanding. He was extremely knowledgeable. We waited 6 weeks for delivery which was well within given perameter. Both chairs were well worth waiting for, (made in the UK) and delivered by Terry and Paul whom were also very helpful. Would highly recommend this company.
Great product, wonderful staff
With old age two aspects of life have begun to annoy me. Shopping and accepting that I am getting old. Tuesday combined both. I was taken by my wife to look at rise and recline chairs. Your member of staff, Alison, at your Newcastle upon Tyne shop, calmly , efficiently and with great understanding demolished all my barriers and I wait the arrival of my new rise and recline chair.
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