Amy and all the staff at Chester were very caring and helpful. I had already got a good idea which chair I wanted so that made things easy. However everyone was very friendly and it was a pleasure... Leggi di più
Sede
Cambia sedeSealand Road, Unit 28, Greyhound Retail Park, CH1 4QG Chester, England, GB
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Excellent service from staff at Chester branch and friendly. very pleased with the rise and recline chairs that we purchased, Delivery time was very reasonable and advised time and date of delivery,... Leggi di più
No pushy sales person, great products caring, patient friendly member of staff (lovely Carol in the Chester store)
We were welcomed warmly and Richard assisted us in a most professional manner. He explained in great detail our options and this helped in our decision to buy the two chairs. Brilliant throughout t... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Fornitore di attrezzature per disabili
- Mobilificio
- Fornitore di ausili per la mobilità
Informazioni su HSL Chairs - Chester
Scritti dall'azienda
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Scritti dall'azienda

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Informazioni di contatto
Sealand Road, Unit 28, Greyhound Retail Park, CH1 4QG, Chester, England, Regno Unito
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Great expereance Margaret was wonderful…
Great expereance Margaret was wonderful helped when needed
Excellent service
Jack was excellent. We didn't feel rushed. Let us take our time in choosing our furniture. Delivery was also excellent 👌
My chair arrived today .
My chair arrived today .
The delivery men Ian & Paul were exceptional they did everything possible to make me feel comfortable . Very polite & lovely gentlemen A1 service .
Stressless!
The experience was completely relaxing and stress less. The Salesman Jack was extremely helpful and nothing was too much trouble.No pressure at all.
Very good service
Very good service, we went to the Chester branch. We dealt with the manger and someone who was training. After deciding which we were having, we then went home to make sure it would all fit.
We returned the next day to confirm each had a coffee and a good sit around to make sure everything was as we like.
At no time did we fell rushed.
Linda was very helpful and informative
Great range of furniture and great service
The store is very inviting and the room layouts with the sofas and chairs are inspirational. The staff were very friendly and helpful. Jo was our Comfort Specialist and was knowledgeable and enthusiastic about the company. A cup of coffee is a lovely touch as choosing the right chairs and sofas and upholstery is not a quick process! The range of furniture HSL offers is really good - and surprising if I’m being honest! The brands they have at the store were another surprise- in a good way. All in all a very nice experience.
Delivery arrived before 11 am
Delivery arrived before 11 am, with a telephone call giving me an ETA of 20 minutes. The delivery men were Craig and Jed. They helped move a heavy easy chair out of the way for the new fireside chair, which I'm very pleased with. Very smart and comfortable.
Beautiful quality Italian leather sofa/ cinema seat
We dropped into HSL on the way to DFS and we ended up buying a sofa there at HSL . Linda from the Chester store helped us. She was extremely knowledgeable, very helpful, not at all pushy but available and a delight to be served by. She is a credit to your company and we may well be back to order some more sofas very soon.
Lee & Carl F delivered our new purchase…
Lee & Carl F delivered our new purchase to St Asaph efficiently and on time. Many thanks
Excellent from start to finish
Excellent from start to finish, after visiting many different furniture stores the new HSL store in Chester was on a different level, lots of choice Richard was extremely helpful and knowledgable with no pressure, the sofas arrived in the given timescale and Lee & Carl F from the delivery team were excellent and a credit to HSL
Amazing service from Margaret at HSL
Amazing service from Margaret at HSL. She was very friendly and patient, and made it easy for me to explain exactly what I needed. The bed is great quality, the new showroom is lovely, and all the staff were welcoming and friendly. A really pleasant experience – highly recommended!
Excellent service & Product
I have been looking for a new sofa/s for a few months now and an occasional chair, I had seen the advert for HSL on TV and thought I would give it a go, I visited the store and was really surprised at the ranges both modern and traditional look, it is a new store on the retail park, very well laid out and very clean and tidy, spent quite a while with Richard the Manager who was very knowledgeable, and very helpful, had a lovely Hot Chocolate as well, by the time I had finished I had picked exactly what I wanted from their Italian range, looking forward to it being delivered in a few weeks, would not hesitate in recommending Richard and his team to all my friends, a very enjoyable experience 10/10
Excellent service by HSL
We were welcomed warmly and Richard assisted us in a most professional manner.
He explained in great detail our options and this helped in our decision to buy the two chairs.
Brilliant throughout the process.
Would fully recommend HSL and their excellent staff.
Very good communications and customer…
Very good communications and customer service
Warm friendly welcome
Warm friendly welcome, excellent service and excellent explanation of how the chair 💺 works
Very friendly and professional company…
Very friendly and professional company to deal with from ordering at the showroom to the efficient delivery men Damion and Cam.
Very friendly and helpful
Very friendly and helpful. When delivering the chairs, they respected our property and ensured that we were happy with the products.
Delivery team of Paul & Jon
Delivery team of Paul & Jon
Very professional and Informative very quick to set chair up. Rang to say they were 25 minutes away and arrived within this time
Very happy with the delivery.
Vikki was very helpful and patient with…
Vikki was very helpful and patient with me, taking time to try all the different sizes and types of recliners. Also, very helpful with the different types of fabric, there were so many. I’ve shopped elsewhere for furniture, but HSL have a excellent furniture. I bought several about ten years ago and it’s still going unlike furniture from else where.
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