Head Quarters Hair Transplants Recensioni 

From start to finish the service I have been provided by HQ has been excellent. The first consultation with Xavier via video was very informative and answered all the questions I had regarding the procedure. Following that, the in person consultation with Dr Ted alleviated all concerns I may have had. Ted discussed all the options that were available and what he felt would be best for me considering all my individual factors - not just going for the procedure that would make them the most money. Ted and Xavier are both incredibly passionate about the hair loss and recovery journey and this really shows in their work.

The procedure itself was seamless, you are in and out in a day (subject to the number of grafts needed) and apart from a tiny stab for the first anaesthetic, the whole procedure is pain free. They provide you with lunch and the option of watching netflix or listening to music. The procedure was actually a very enjoyable and relaxing one. Ted and the girls are incredibly friendly and extremely good at what they do.

The after care has also been second to none. You are back in within a week to have your hair washed and cleaned by the girls. Then there are check ups every 3 months via FaceTime to ensure you're happy with what has been done and everything is going to plan. Ted is also incredibly helpful at all times, he provides you with his number and if you have any problems at all he is genuinely happy to be of assistance at any time!

I am now nearly 10 months post op and so far I am incredibly pleased with the results. I would recommend this to anyone who does not want to go bald just yet, it certainly gives you a new lease of life. I no longer have to worry about what my hair looks like when wet or if it's a windy day. To have that weight lifted is priceless - I would say though, you shouldn't do this for anyone else but yourself!

Even after the 12 months, they plan on continuing to provide support to you and ensuring that every step of the way you are happy. For me that was the most important thing, if you are going to do this you want the peace of mind that if something does go wrong, they're always on the end of the phone.

As I said, I couldn't recommend HQ highly enough and the transplant itself - if you're on the fence go for it and I can assure you, you won't regret it.

For a number of years I've been contemplating having a hair transplant however never plucked up enough courage until recently. After reading some reviews and doing some research I decided to send an email for a free consultation to HQ in Cardiff which was done over a video call. I was amazed firstly as I didn't expect Mr Xavier Rush (Ex Rugby All Black international) to be making the call. This showed me immediately that Mr Rush believed thoroughly in the company and the call felt a lot more personal which I appreciated. Mr Rush also spoke about his hair transplant so any questions were gladly answered which I felt reassured me. When I decided to then book a consultation with Dr Ted (surgeon who would be conducting the transplant), I felt that he had plenty of time for me, answered any questions and always asked if I was happy with any suggestions he was implementing. On the day of the surgery, I arrived at 8am. Met by the lovely staff at the front desk and taken to my own private clean spacious room. Shortly after I was asked to wear a gown and a member of staff kindly came in and shaved my hair (discussed with Dr Ted before this day). Had a few before photos taken then again met up with Dr Ted who explained everything. Dr Ted then took his time and sketched on a line where he beat thought a natural looking new hairline would be. We had one or two discussions however both happily agreed on what would be best. I entered the room around 9am for the procedure and it was over around 14:30 with lunch and toilet break in between. You have your own toilet so no worries about walking up and down the corridor in a gown. The day was an absolute breeze. Apart from a few small scratches where the needles go to numb the areas you don't feel a thing. Feet up, relax and listen to music or watch Netflix. Once Dr Ted had made room for the new hair to go and grafted new hairs from the side and back of my head, a team of around six lovely qualified ladies come in (two at a time, swap every 45 mins) and slowly start placing the new hair follicles back in their new place. I felt that the care and professionalism from start to finish at HQ was absolutely amazing. All staff, Dr Ted and Mr Rush were very down to earth and put their patients first. I'm only two days post op and feel great. My new hairline also looks brilliant. Big thanks again HQ. I look forward to the next year ahead. Would highly recommend.

Simply Superb service from the HQ team, from the first conversation with Xavier to the continuing communication I am having 4 weeks post-procedure with the staff and I am delighted with the result.

I was amazed by the meticulous attention to detail shown by all the staff, from the initial surgical procedure to remove the hairs, the investment in 4 technicians working concurrently to assess the quality and select the follicles, and the time to place, nothing was rushed and I felt at ease throughout the day watching Netflix from the surgical armchair.

I left with detailed instructions and a care pack and Dr Ted gave me his mobile number and I was able to contact him with queries as I recovered which was invaluable.

The clinic uses progressive technology for the extraction of hairs which is not on offer at other clinics, they are a serious disruptor in my view to the traditional Harley Street clinics, and the main thing they are BAHRS accredited.

The service I received from Xavier, Dr Ted and all of the technicians was superb. This knowledge and expertise of the staff was outstanding. The day was an absolute breeze and pretty enjoyable, not what I was expecting.

I think if anyone is thinking about having a hair transplant, just do it or at least book a consultation with HQ Hair Transplants. I cannot recommend them enough, I had my surgery about 4 weeks ago and I am very excited to see the results in about 6 months time.

The start of the process was a phone call from Xavier, which was really informative and pressure free. It was a good way to explore the hair transplant process without feeling like you were being given the hard sales pitch.

I had thought long and hard about going abroad (to turkey) as the prices are enough to tempt you, I decided I’d seen more bad stories than good, and after talking to Xavier and Dr Ted I decided HQ was the best place for me.

The day of procedure started with an optional head shave and then a lengthy discussion with Dr Ted about my future hairline and we both came to a decision on one we were both happy looked natural and was realistic. Then it was into the chair and injected with local anaesthetic that was relatively painless and the operation in total lasted from 8am till 4pm with breaks in between. The operation was in a relaxing environment with technicians who were very hard working but also made you feel at ease. I would definitely recommend HQ hair transplants to anybody. They’re very professional whilst making you feel comfortable during the operation and I am loving the results I’m getting already

You get what you pay for -

I’ve had a previous hair transplant in what is described as one of the best if not the best clinic in turkey, (Clinicana) the results were poor. The procedure lasted from about 1pm- 5pm with a conveyor belt of 6 people through the door on the same day. The ‘doctor’ spends approx 5 mins with you designing hair line, takes no input from yourself and more or less will tell you if you don’t like it we can leave it. They sell you the stars to get you over the water. Two technicians basically complete the whole operation and seem disinterested, seeming to be in a rush home for the Turkish version of coronation street. I feel the graft number they quoted me was incorrect and have the feeling they divided quad and triple crafts down to bolster there numbers, I could go on... But basically I class them as dishonest and just want your money and then wash there hands of you. They also forced a review out of me before I could leave the clinic.

So after this experience I thought long and hard about my next hair transplant. (You only get so many grafts from doner area) After extensive research and even toying with the thought of turkey again as I’d possibly just got unlucky as the prices are so attractive. So as I’m sure everyone Is aware once you type anything any to a search engine it’s all you seem to start seeing on your social media platforms, I stumbled across a video with Dr Ted in it, a Harley street trained specialist in hair transplants - FUE. Thought I’d give them a shout. (I had also extensively looked at other UK and Turkish based company’s). Picked up the phone and got Xavier Rush, a cool guy with a no pressure pitch with first hand knowledge of FUE as he’s had it done before. (Had another UK company whom I won’t name fire out an ex car sales man who tried to copy out my hair area on to squared paper as means of trying to sound like he was medically competent in what he was talking about. Ended up looking like a 2 year old was let lose with a pencil)

Then had a consult video call with Dr Ted, this put any reservations I had to bed and gave me the confidence that this was the place.

Booked in with HQ Cardiff, staff were very informative and helpful throughout. Had my hotel cancel as it was mid lock down in Wales so thought that was going to spell the end. Helped sort out accommodation and organised collection and drop off from the airport for me.

Day of op - 8pm - spent about 30-45 mins with Dr Ted going through what i hoped for, he works with you to design as opposed and is extremely knowledgable as you would expect. Also explains in great detail what the day is going to entail.

9-12 - Local anaesthetic added to doner area, worth noting I’m terrible with needles but these are grand, after this you feel nothing at all. Grafts then removed by the punch, which again worth mentioning that the punch they use is much finer and higher quality as i am on day to and the pain from recover is zero and I remember having real issues with the rear of my head for 6-7 days after turkey.

12-12-15 - bit of lunch and a well earned Diazepam given to chill you out.

12.15 - 5.30 - walked back into the room and with three members off staff meticulously counting and checking the crafts under the microscope to double check quality and quantity of hairs per craft. transplant area given local anaesthetic again, not painful and Incisions made. All by a doctor Ted. (In Turkey the technicians who needs no qualifications what so ever are left to to this) Then in shifts of 45 mins three technicians all with 10 years experience or more, one doing crown two doing front implant the crafts with great care. Worth noting the technicians are all quality, great personality’s and very friendly girls who are passionate about what they are doing.

What Dr Ted quoted me initially he ended up extracting and implanting 30% more crafts so as you could imagine I was chuffed.

All in all there was a Harley street DR and 6 techs working all day on me, one procedure per day, all attention on you. Vs a factory in turkey were they have the same two girls doing the op with no dr even checking there work and they try to tell me in 5 hours they done more crafts what I had done in the UK - don’t listen to all that stuff they tell you about ‘4000-5000’ crafts in turkey - complete lies.

If your struggling for money, head quarters offer a 0% Apr payment plan. Use what you were gona spend in turkey - give it to these guys and pay the rest off.

Op done on the 3/11/2020

After a lot of research, I settled on HQ. I wasn’t disappointed. Professional, friendly and fantastic customer care. The team work in complete harmony and the day itself was genuinely enjoyable. Always available for advice during the after care, with the same exceptionally high level of expertise and attention to detail that is a feature of their work. Top Marks.

Through the consultation process I felt really at ease with the approach both Xavier and Dr Ted took. I didn’t feel pressured and there was no sales approach for me to book which really stuck for me as a positive. Many clinics try a hard sale but HQ are all about what they can do for you and the decision is entirely yours to go through with it. There is no cold calling or pestering for you to book.

On the morning of my hair transplant the apprehension was well and truly set in. Chelsey and Dr Ted’s interpersonal skills were absolutely amazing and really helped to settle any nerves that I had.

Dr Ted sat and explained how the day would go. Explaining the medications/pain relief I would be receiving, re-iterating the procedure I was having done and drew on the new hair line. I was able to adjust the hair line to how I wanted and what I was happy with.

Once in the chair, Dr Ted talked me through what he was doing and once the area was all numb I didn’t feel anything for the rest of the day. I was so comfortable I drifted in and out of sleep through the procedure. In a bizarre way, it is quite therapeutic.

Lunch was provided and there was plenty to chose from. I was well cared for and informed throughout the whole process. I am currently on day 2 post surgery and I can’t stop looking at my new hairline. Everyone who has seen it has been astonished by Dr Ted’s neat and clean work, I would highly recommend Dr Ted and the HQ Team, I can’t thank you all enough.

I feel like I have to write a review as I want people who are thinking of getting it done to have some guidance and hopefully my story can help. I want to stop people from getting ripped off and getting botched jobs. I started losing my hair at 20 and have been using minoxidil to slow my hair loss down. Now 29 it’s got worse. I’ve always wanted to go through with a hair transplant but I was scared and nervous, but still thought let me just research all clinics, both in the UK and abroad.After a whole year of research into clinics both in the UK and abroad I came across DR Ted. I had loads of consultations in London and some online in Turkey but I was always scared to go through with it as I didn't want a botched job and pay loads to correct it. I decided to set up a meet with DR Ted as when looking at his work the results he had managed to gain were consistently impressive. When I met him, he genuinely cared about my hair loss experience and wanted to help me in the right way. It was never about the money like other clinics that I consulted with. No sales team, just people who stand by their work. I live in London and decided to come up to Cardiff to get it done and the experience was really easy and professional. It’s only been a couple days after the surgery but I like what Im seeing so far. Fingers crossed on some great results in the coming months. Also for peace of mind after the surgery Dr Ted gave me his number if any issues arrived. After my consultation with other clinics, no one wanted to offer me that type of support. I’ve watsapped him a couple times to make sure I'm doing the right after care and he responds immediately. You have to trust your doctor when it comes to a procedure like this, it can affect the rest of your life and Im happy to say that they are the best around. If your thinking about getting it done. My advice is to really do your research no matter how long it takes and make sure you contact HQ, they genuinely care and will give you the RIGHT insight. You can trust them all the way !!

Couldn’t fault the team at HQ one bit. Overall had a great experience throughout the whole day - pain-free relaxing watching Netflix

All the staff were so friendly and knowledgeable which really puts you at ease knowing you’re in safe hands.

Would highly recommend HQ to anyone who is considering a transplant from the initial consultation to procedure was a breeze!

From start to finish the experience has been excellent. All the staff have been very professional and friendly and that has made my journey one hundred times easier.

I’m so happy with the results so far, especially with the ongoing service to make sure I’m 100% happy with the results. So glad I stayed in the UK and used Head Quarters! Thank you!

professional and friendly staff
Beautiful clinic
Procedure was quick and painless as possible with great aftercare

Would recommend

Would 100% recommend this clinic to anyone that considering having a hair transplant. From the start to now ( 8 months after procedure ) I have been given the best customer service you can receive, Xavier, Dr Ted Miln and the girls have all been awesome to deal with, making the experience very comfortable and stress free!

Like many men of my age, I started to experience male pattern baldness and at first thought I would just have to accept my fate of having thinning hair. But all that changed when I was introduced to Xavier and the team and realised that there was an efficient and extremely affordable solution to my problem.
If you are going to get a hair transplant, then you really do want to make sure it is done properly and undertaken by seasoned experts in the field. From my very first consultation with Dr Ted, I knew this was the clinic and the team I wanted to undertake my transplant. There was no hard sell, in fact I was offered a number of other solutions, other than a hair transplant, exploring what would work best for me as an individual, rather than a ‘one size fits all’ treatment. The information was incredibly useful, informative, and at the end of my consolation with Dr Ted I was invited to have a think about how I would like to move forward, without having to commit on the day.
I did decide to go forward with a hair transplant, with the whole procedure undertaken in a single day. The procedure was relatively painless, and the results are absolutely fantastic. I simply could not have been better looked after on the day. In addition, I was able to come in to the surgery the following morning for a check up; to have my transplant checked and my hair washed safely and professionally. The whole process was sleek and professional, and I could not recommend HQ highly enough if you were considering a hair transplant for yourself.

I started the process last year by meeting with Xavier and then another appointment with Dr. Ted. They advised me of my options and did not run any kind of hard sell.

I then had my procedure done on the 6th March. It was a long day but the staff involved, made the whole thing dramatically more comfortable. After care was also good with calls and emails to check up.

Six months by later my results are unbelievably good and they are still improving.

I wholeheartedly recommend HQ and I personally would not go anywhere else.

The whole process was just brilliant, from my first consultation with Dr Ted, through the transplanting prosess to the aftercare. I still can't beleive that I spent so long dithering before I decided to have the procedure. No pain, no drama, appart from the dramatic difference in my head of hair of course. I have recommended Head Quaters to so many, but really don't have to as my new head of hair says it all. Stifyn Parri x