HPL Motors Recensioni 

Excellent service we have bought our last 2 cars from the oldham branch and they always go above and beyond to get us on our way in a nice new car.5 stars all around and a special thanks to Karl for taking the stress out of buying a new car

Recently bought a car from HPL Stockport, all went well until finding out the car had two missing features.

I was told, despite the car being inaccurately described, on both Autotrader and their own website, I was NOT entitled to a refund (Against the consumer rights Act 2015), rather they would have to 'buy the vehicle back' from me, as per company policy.

After months of back and forth, daily phone calls and the odd email, they finally offered a pitiful amount of compensation (not enough to cover the cost of the features) or suggested I pay them more money to put this right!

Finally, just short of legal action, but after citizens advice have gotten involved, they have paid for one of the two missing features to be installed (All be it aftermarket not OEM) but this situation should not have taken so long or have been so painful.

This whole situation has been a showcase of poor customer service, little to no communication and poor, bordering on illegal, company policies.

In summary I would never recommend this company, and in the off chance you do decide to buy from them then id suggest printing out the advert and ticking the features off!

Mike King - Very helpful throughout the entire sale process and very friendly. Made the sale much easier

Mike King made my experience buy my car so seamless and was very knowledgeable with any questions we had. Would highly recommend Mike and HPL.

Mike from HPL sold me my first car, great service very sound bloke and couldn’t of been looked after any better.

The misses burt a car off them and later down the line found hidden damage the car had been in a front end crash and because it was after 6 months they don't want to know now taking legal action don't waste your time with them they won't ring you back either

Matt from HPL Stockport looked after me with the purchase of my new electric car. Given I was transitioning from a diesel to full electric I had so many questions and concerns which Matt addressed confidently. He also went over and above to make sure everything went smoothly. Great service from Matt thank you so much 🙌🏼

Excellent customer service by Nathan Richards. Wasn't pressured. Had the exact car I was looking for.

Andy A was amazing! Such a smooth pressure free process. Really helpful and perfect communication.

Love my new car !

Nathan was very friendly and helpful and made the process really straight forward and enjoyable. Would buy from here again👍

The lovely Joel helped me with getting the car I wanted transferred. He was so helpful throughout the process of buying the car. Happy to answer my questions and explain things to me. Thanks for making it an easy enjoyable experience. So happy with my new car :)

I’m really happy with the service that I received at HPL motors Oldham especially from Nathan and Lewis. I would definitely recommend them when coming to look for a car, they spoke me through everything and helped me out a lot especially when I’d just bought a car from another company with problems. Thank you!!

Friendly staff, quick service, no nonsense! Spoke to Joe and he was fantastic

The service received from start to finish has been incredible especially from Nathan. He has kept me informed throughout the process and made it so simple

Whilst I didn't actually purchase a vehicle from HPL as I found my exact option I prefered elsewhere, the service I received from Lily was fantastic. Enthusiastic, responsive and went out of her way to respond to my questions. I will return when we renew my wife's vehicle.

From start to finish,the whole experience was great,Byron was brilliant,a genuine person,thanks mate.100% spot on

Really great experience at HPL Oldham

Emrys was great, super helpful guy who make purchasing a car really smooth

Car is great, would defo recommend HPL

Emrys was really helpful and made the buying process enjoyable and straight forward.

Really good customer service from Hess, he was so helpful and really welcoming made me feel really at ease when getting a car from HPL Stockport. Would highly recommend.

This is my fourth car from HPL. Never had a problem and the support, from start to finish, is fantastic. Despite a poor credit record they got me a really good affordable deal, didn’t apply any pressure and will definitely return in future.

Special thanks to Emrys. Credit to the Oldham branch.