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Valutata 5 stelle su 5

Today I renewed my policy with Kyle Stokes of Howdens in Gloucester A great experience - Kyle was polite knowledgeable & professional The premium was good & I will certainly tell friend’s & famil... Leggi di più

Valutata 5 stelle su 5

Adam wheeler was great helped me hugely with my insurance was in a tricky situation with my micra was a lovely guy as well chatted about cars during the call which was a nice change from other insures... Leggi di più

Valutata 5 stelle su 5

If you want the best quotes and helpful amazing service ask for Ryan at Epsom.BEYOND helpful and knowledgeable and he gets the most competitive quotes with banter to boot.I really cannot recommend eno... Leggi di più

Valutata 1 stelle su 5

Only getting one star because there isn't an option to give zero.Ever since our broker was bought out by Howden's they have been worse than useless. we have been asking for weeks to insure a new premi... Leggi di più

4,4

Eccellente

TrustScore 4.5 su 5

80 recensioni

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4,4

Tutte le recensioni

(80)

31 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I was referred to Howdens (Maidenhead)…

I was referred to Howdens (Maidenhead) by a friend who uses them. I spoke to Jed and he was able to organise two new policies for bike and car - the car policy was actually cheaper than my current year !

Jed gave a 100% customer service and I would recommend giving them a call.

1 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service..

Excellent customer service..
They made buying historic tractor insurance so easy and were very obliging to email me the necessary papers to meet the legal requirements. Really helpful and nice people to deal with. Pleased they have kept high st offices- should I need to visit in person.

5 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Terrific service from Paddy but hugely expensive renewal price

I've bought insurances from Howdens Chichester for many years when they were A-Plan. This year my home insurance renewal was nearly double last year's. Paddy at Howdens tried extremely hard to find out why it was so high, especially as I had got a whole list of offers via Confused.com, some a quarter the price.

I elected to go with one and paid my annual policy. But to our horror a week before our current insurance (Integra) expired we had a water leak somewhere between ceiling and roof. As we had home emergency cover we claimed on that but the plumber and roofer who investigated couldn't find the problem. We were told to deal with things ourselves. Which we did. A plumber cut a hole in the ceiling from which water gushed out of a broken joint.

Our new insurer (PolicyExperts) cancelled our cover and Paddy was very helpful offering useful guidance on dealing with insurances and how to get insurance cover to fit our needs.

5 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Completely screwed over by Toyota…

Completely screwed over by Toyota Insurance - Howden’s to the rescue!
Recommended by a family friend, who will be getting a bumper Christmas present this year.
Luke (Newbury office) was outstanding. Very calming, helpful and measured.
Can’t recommend them highly enough. Will be seeing about combining our house insurance when it’s up for renewal and I’ll be telling everyone I can, to check them out! Thank you Howden’s.

27 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Renewed Camper van insurance

Renewed Camper van insurance with Howdens. Spoke with Kerry from the Witney branch who was most helpful. Arranged everything for us and called us back when requested. Insurance price was similar to last year so very happy with the renewal. Thanks Kerry. Will use Howdens insurance again.

13 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Very friendly and efficient service.…

The service was very friendly and efficient. The person who dealt with my car insurance renewal was called Alice, and she could not have been more helpful. The company was still called A-Plan when I last renewed, and I was slightly sceptical about the change in name / ownership. However, I needn't have been, as nothing else seems to have changed. I thoroughly recommend Howdens.

5 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Exemplary service from Vicky during a claim

Vicky from Howdens (previously motor direct) was absolutely fantastic. She took the stress and anxiety out of the situation. She kept me informed and connected me to my insurance company as quickly as possible. True to her word she said she would call at a certain time and did so. Her customer service was exemplary and she is a real credit to your company. Warm, friendly, knowledgeable, she made it all so easy. THANK YOU VICKY AND THANK YOU HOWDENS. I will be requesting a price for my daughters insurance in June/July as you all excelled.

22 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Milly

Milly is hard working, efficient and knowledgeable.
A great asset to the company.

13 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

10 years of loyalty thrown away

I've been with A plan now Howdens with my car insurance for 10 years, on the 10th year I had an own fault accident, it took them 4 months to repair my vehicle, they didn't replace all the parts that were broken and then my premium jumped from £500 to £2700! I shopped around and direct line did exactly the same cover for £1400! Howdens also claim to be the only broker to ofer a mediation service between you and your insurer when it comes to repairs, this is untrue because direct line offer this service. 10 years of loyalty to A plan and the year Howdens take over they just can't be bothered!

7 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

I don't normally write reviews, but Impressed !

I don't normally write reviews, but had to in this instance. Fran Lawrence at Howdens just sorted a new policy for me. I am so pleased with her excellent service. Polite, respectful and clear. Fram made to whole experience painless and concise. when the premium was announced I was knocked out ! Much cheaper than the nearest competitor, saving me many £££ this year. Thank you Fran ! I highly recommend Howdens Insurance.

23 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Perfect service

We had some complexities in our insurance request with regards to transference of no claims bonus etc. The agent (Kerry Cornwell) that we dealt with could not have been more accommodating in sourcing a suitable underwriter for our request and made the process almost seamless. The final fee was very affordable given the number of challenges we have heard of others having with motorhome insurance. Very happy customer

6 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Big thanks to Mark Turnbull from High…

Big thanks to Mark Turnbull from High Wycombe branch for sorting the car insurance for Angie. He even got us a better deal than last year, we will be back. Polite and friendly service, just what you need.

2 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

A big thank you to Alex in Salisbury…

A big thank you to Alex in Salisbury for a painless renewal of my vehicle insurance!

Great service as ever....please, do keep up the good work. Wonderful to have someone doing the legwork when it comes to finding the best insurance cover.

1 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Having insured previously with A-plan…

Having insured previously with A-plan (now Howdens), the obligatory renewal letter came through, with the usual uplift in premium.

Shopping around reduced the premium by a chunk. However I was happy with the service I received from Howdens so far (although have to stress I have not yet had to make a claim).

I spoke to Shruti K, who worked on my behalf to reduce my premium renewal by almost 13%, and retain me as a customer.

Thank you to Shruti and the team for your help.

15 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Alex Onslow-Major at Howdens Insurance

Alex Onslow-Major deals with the insurance of my car and my house. He is always so very kind and helpful as are his colleagues, if he is not available. He has been brilliant recently regarding a car accident.

1 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Suzanne Badham at Evesham branch

Suzanne Badham at Evesham branch
Was extremely helpful she found me a policy that was perfect and also saved me a lot of money too,
She was very efficient and documents were sent very quickly, I will definitely be asking Suzanne for more of my insurance needs in the future and recommending friends and family to Howdens.

12 gennaio 2024
Non scritta su invito

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