excellent customer service which is individualised to the client. This not only relates to hearing matters but also to mobility issues: as I can't easily climb stairs at present, the examination room... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Clare was fantastic. I was early to my appointment and she took me straight away. I had been struggling with my hearing due to an ear wax blockage for a couple of weeks and it was sorted by Clare in 1... Leggi di più
L'azienda ha risposto
Previously I have always had ear syringing with the NHS. This involves an initial consultation, using ear drops for some weeks which results in total blockage, before the actual procedure. One morni... Leggi di più
L'azienda ha risposto
I accompanied my father - who will be 100 in a few months' time - to his hearing test appointment. We met Kyle, who was extremely patient, helpful and constructive. Both in respect of the tests he ca... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Informazioni di contatto
14 Argyle Street, KY16 9BP, St Andrews, Scotland, Regno Unito
- 01334 470 011
4,8
Eccellente
55 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Friendly service and a quick turnaround…
Friendly service and a quick turnaround for my ear plugs
22 maggio 2025
Risposta di House of Hearing - St Andrews
Thank you for your review, Michael. I'm glad we were able to help. ^CW
Risposta di House of Hearing - St Andrews
Thank you, Sandra! ^CW
Kind and efficient staff.
Felt very well looked after by the girls at House of Hearing St Andrews. They were great with my 84 yr old Mum who has dementia. A good experience and wouldn't hesitate to take Mum there again.
7 novembre 2024
Risposta di House of Hearing - St Andrews
Thank you for your review, Isabelle. We're glad to hear that we were able to offer your mother the right level of support. ^CW
Risposta di House of Hearing - St Andrews
Thank you for your review! ^CW
Risposta di House of Hearing - St Andrews
Thank you for your wonderful review, Alison! ^CW
Risposta di House of Hearing - St Andrews
Thank you for your kind review, Kenneth. We look forward to seeing you in our St Andrews clinic again soon! ^CW
Risposta di House of Hearing - St Andrews
Thank you for your lovely review. ^CW
Very good service claire was excellent…
Very good service claire was excellent and friendly and got ears done quickly and very pleased afterwards thanks again and very much appreciated
27 settembre 2024
Risposta di House of Hearing - St Andrews
Thank you for your review, Garry. We look forward to seeing you again in our Galashiels clinic soon! ^CW
Very pleasant service by Claire.
Very pleasant service by Claire.
Surgery clean and well equipped.
Both ears syringed but, despite a return visit , I am not convinced that either ear is completely clear.
27 settembre 2024
Risposta di House of Hearing - St Andrews
Hi David, thank you for leaving us your review. If you feel that your ear is not completely clear, please do pop in to see us or give us a call and one of our clinicians will be more than happy to look at this for you. ^CW
Kyle has been absolutely amazing with…
Kyle has been absolutely amazing with my 93 year old Mum, and his patience and understanding was outstanding. Highly Recommended.
24 ottobre 2024
Risposta di House of Hearing - St Andrews
Thank you for your review, Helen. We're so glad to hear that Kyle in our St Andrews clinic was able to offer the right support to your mum. ^CW
The staff were great and everything was…
The staff were great and everything was explained before the process. I felt safe, at ease and comfortable.
13 settembre 2024
Risposta di House of Hearing - St Andrews
Thank you for your kind review, Christina. We look forward to seeing you again soon in our St Andrews clinic! ^CW
Feedback
Quick, efficient and thorough and I was able to get an appointment at short notice. Access to parking also helpful.
26 settembre 2024
Risposta di House of Hearing - St Andrews
Thank you for your kind review, Stephen! ^CW
I had sudden loss of hearing in one…
I had sudden loss of hearing in one ear. Got an appointment the same day, problem resolved very quickly and efficiently. Thank you!
27 settembre 2024
Risposta di House of Hearing - St Andrews
Thank you for leaving a kind review. We're glad our team in St Andrews were able to offer you the right support and we look forward to seeing you in clinic again soon. ^CW
Risposta di House of Hearing - St Andrews
Thank you for your kind review, Steve. ^CW
A warm welcome
The warm welcome, steady pace of assessment, thorough discussion around choices of product, how to use them and planned follow ups. Will definitely recommend.
9 settembre 2024
Risposta di House of Hearing - St Andrews
Thank you for your lovely review, Alison. We're glad we were able to provide you with the right support in St Andrews and we look forward to seeing you in clinic again soon. ^CW
Excellent service !
4 settembre 2024
Risposta di House of Hearing - St Andrews
Thank you for your positive review, Douglas! We look forward to seeing you in clinic again soon. ^CW
Took my 95year old father in law for a…
Took my 95year old father in law for a wax removal which was done by Claire and then off to Philip for hearing test and ordered hearing aids .great service from the staff once again in St Andrews 👍
12 settembre 2024
Risposta di House of Hearing - St Andrews
Thank you for your kind review, Peter. We're glad to hear that your father-in-law found the right support with Claire and Phillip in Sy Andrews and we look forward to seeing you both in clinic again soon! ^CW
Risposta di House of Hearing - St Andrews
Thank you for your kind review. We're glad you found the right support with us in St Andrews and we look forward to seeing you in clinic again soon. ^CW
Very professional and good information…
Very professional and good information on what I needed
2 settembre 2024
Risposta di House of Hearing - St Andrews
Thank you for your kind review, Tony. We're glad you found the right level of support with us in St Andrews and we look forward to seeing you in clinic again soon! ^CW
Excellent service by expert
I first attended St Andrews House of Hearing two years ago. Some initial misunderstanding was graciously and constructively sorted out and I couldn't recommend them more highly. Philip is extremely knowledgeable and gracious - and explains options clearly and helpfully.
29 agosto 2024
Non scritta su invito
Risposta di House of Hearing - St Andrews
Thank you for your lovely review, Alan. We're glad we were able to help and we look forward to seeing you in clinic again soon! ^CW
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.