House Fox Estate Agents Recensioni 

315
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

The pictures and video tour that House Fox produced for our house were fantastic and the team themselves were so helpful, we'd highly recommend them.

Valutata 5 stelle su 5

Top class job . Very professional photos which certainly bring your property into another class from other agents . Staff keep you well informed of any viewings, all feed back , we also sold within we... Leggi di più

Valutata 5 stelle su 5

a very personal touch from start to finish, with weekly updates to keep us informed. despite some disappointing times with people pulling out of the sale this team got us over the line. and a special... Leggi di più

Valutata 5 stelle su 5

First class service throughout the whole process. Our Agent Jake McCabe guided us flawlessly through the whole buying/selling process. Nothing was too much trouble. From tirelessly chasing queries or... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenti immobiliari
  2. anche in
  3. Agenzia immobiliare

Scritti dall'azienda

House Fox Estate Agents are an award winning winning estate agents, that pride themselves on service, and making sure our sellers properties are presented to an exceptional standard across all property portals and social media


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

315 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Solitamente risponde entro 1 settimana

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4,8

Tutte le recensioni

(315)

18 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

dissapointed

Having read reviews I had expected good response but have been disappointed - they accepted a booking and left a message cancelling it just before 5pm the day before.

It was difficult getting any response from some of my messages. After the last minute cancellation I was offered another - but unfortunately I unable to change my work arrangements to accomodate at such short notice .

I found there was was not much flexibility to view for working person, the property was popular and was therefore 'snapped up'.

But when they dont even bother to get your name right it does rather suggest ambivilence on their part.

The property involved would sell easily and further viewings were obviously not necessary. I get that.

But overall I was not impressed with the whole 'journey' experienced with them, messages left had had to be chased for responses

I might have just been unlucky, but I record my personal experience. I hope others' do better

13 settembre 2021
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Risposta di House Fox Estate Agents

Dear Mrs Long, i am sorry this has happened, at House Fox we open longer hours than most agents, we are open from 8am, and will carry out viewings after 6pm....I have spoken to the 2 members of staff that you spoke with, and they did say you were offered a Wednesday, Friday or a Saturday morning, but appreciate you work, and that you could not make the times offered, as an agent, we are always looking to get the best price for our sellers, so the more viewings we can do the better. Should you wish to speak to me personally, please feel free to call me on 01934 314242, kind regards Neil Urch

Valutata 5 stelle su 5

Fantastic

We used House Fox on the sale of our property and would 100% use again, by the far the best estate agent in Weston Super Mare and would highly recommend. Neil and his team were professional and even gave guidance on the purchase of our new home even though this was through a different agent. Thank you guys you were amazing :)

16 luglio 2021
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Risposta di House Fox Estate Agents

Thank you Alison for those kind words, and hope you are enjoying your new home

Valutata 5 stelle su 5

5 STAR - HOUSE FOX

I will recommend House Fox to everyone, 5+ stars!!

This is my first home and buying alone, with not a lot of house knowledge, but Niki had been fantastic, any daft questions, replies instantly, chases people, everything. I couldn't ask for me. When I have called the estate agent, every member I have spoken with, has always been happy and helpful. I have already recommended to people and will continue in the future.

Thank you very much for all your help Niki and all the team!!

30 giugno 2021
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Risposta di House Fox Estate Agents

Thank you Steph, and House Fox hope you are enjoying your new home

Valutata 5 stelle su 5

House Fox exceeded our expectations

House Fox exceeded our expectations, from start to finish.
They communicated well with buyers and solicitors to achieve a speedy conclusion, we would highly recommend their service. Straight and honest. All estate agents are not the same!
Thanks, again.

30 giugno 2021
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Risposta di House Fox Estate Agents

Thank you Colin for using House Fox to sell your home

Valutata 5 stelle su 5

Neil and the team were great from start…

Neil and the team were great from start to finish. Great photography as well as a good lood local knowledge helped us sell out home within a good time frame at the right price. A big thank you to all at house fox.

26 aprile 2021
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Risposta di House Fox Estate Agents

Thank you for the positive review and all the best in the future

Valutata 5 stelle su 5

Good value, no fuss service

House Fox were patient and understanding through unavoidable delays in getting the house on the market and were helpful and supportive when we were in a position to proceed. The marketing material looked really good and they dealt with viewings and feedback excellently, quickly securing a buyer at a good price. Had very little contact from that time until exchange and completion which suited me as it wasn't my own property that I was selling.
Would use again if I lived in the area.

23 aprile 2021
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Risposta di House Fox Estate Agents

Thank you Shona, and all the best in the future

Valutata 1 stelle su 5

Avoid

Avoid. Very poor service. Constantly ignored on planning permission aspect for purchasing property which inevitably turned out to be completely wrong.
Not spoken to Neil Urch for 2 months up to completion, probably embarrassed.
Put in a very difficult position thanks to their sheer incompetence and ignorance. Heard similar stories from neighbours since moving in.
Should have listened to my solicitors and withdrew as this company didn’t deserve a penny of the commission, forcing us into a position to break the chain and cost us more by moving twice.
When collecting the keys, didn’t even have the professionalism to see me face to face.
AVOID!

19 aprile 2021
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Risposta di House Fox Estate Agents

Dear Mr Laurence

Firstly, we would like to thank you for your review. All feed back, whether good or bad is always welcome and helps us enormously in our continuing ongoing process to keep ourselves under review to see if their is anything we can do to improve upon our service.

With regard to your purchase of our clients property.
We understand the process has not been straightforward or timely for you and for this we are sorry.
Unfortunately, legal complications do sometimes occur in the buying process.
The fact that these things were a legal matter and for consideration for your respective solicitors, means I’m afraid, there was no more that House Fox could do in the circumstance.
House Fox did all that was possible, including contacting third parties to try and push things along wherever they could. We kept all informed of any updates and progress as soon as we were made aware ourselves and continually pushed for a successful outcome.

The legal issue was to do with change of use, and looking at our notes, we contacted North Somerset council, and they replied with a response that your lender and solicitor were not happy with, this again is a legal issue, and we cannot be held responsible for this, and i can see we constantly chased to resolve the matter.

We are pleased you have now completed the transaction and the house sale is over the line. We would like to wish you all the best in your new home.

I would also like to apologise for not bringing the keys to you in person and can assure that sending a member of staff to drop the keys to you was in no way due to me trying to avoid seeing you but was only because I was on other appointments. We have experienced record Instructions this month with record sales to match and are extremely busy at present.

Please feel free to call me on 01934 314242 if there is anything else you would like to discuss with me. I would be delighted to speak with you.

Valutata 5 stelle su 5

Top estate agency

Housefox were involved in both sale and purchase with us, and were thoroughly professional throughout.
Niki Urch has got exceptional interpersonal skills. She was always prompt with answering any queries we had.
Housefox have all the attributes of becoming a mega estate agency. I wish them all the best.

15 aprile 2021
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Risposta di House Fox Estate Agents

Thank you for the amazing review

Valutata 5 stelle su 5

I've just bought a new property through…

I've just bought a new property through House Fox. Great customer service, as I found them very polite and helpful, whilst being very thorough, efficient and professional.

Excellent service. Highly Recommend

8 aprile 2021
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Risposta di House Fox Estate Agents

Thank you Ross, and hope you are enjoying your new home

Valutata 5 stelle su 5

House Fox from the start of the process…

House Fox from the start of the process were simply brilliant, Neil explained everything and also advised us on the sale price, his knowledge of the local area is invaluable.
Professional photography is included and really showcased our property, sold within hours of going on the market, I really can’t recommend these guys enough.

8 aprile 2021
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Risposta di House Fox Estate Agents

Thank you Jon for using House Fox estate agents

Valutata 5 stelle su 5

Thank you House Fox

Thank you House Fox, Neil and his staff you made what could have been a very stressful experience very easy to deal with. I would 100% recommend you guys to anyone I know thinking of selling or buying a property

6 marzo 2021
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Risposta di House Fox Estate Agents

Thank you for those kind words and choosing House Fox to sell your home

Valutata 5 stelle su 5

House fox have been very helpful and…

House fox have been very helpful and professional with the sale of my house. They sold it within 4 days and the process has been nice and smooth so far. They have kept myself and my buyer informed throughout. Can’t fault their communication

1 marzo 2021
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Risposta di House Fox Estate Agents

Thank you for those kind words

Valutata 5 stelle su 5

Excellent service from House Fox

Excellent service from House Fox, good communication, knowledgeable and friendly staff, would highly recommend. Would definitely use again in the future.

20 febbraio 2021
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Risposta di House Fox Estate Agents

Thank you for those kind words, and for choosing House Fox

Valutata 5 stelle su 5

House Purchase

I bought a house through House Fox Estate Agents.
The staff I spoke to were very professional and went out of their way to help me.
They recommended builders who did a fantastic job at a good price.
They brought the keys to me when the sale was completed.
I can not fault this company, thank you.

8 febbraio 2021
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Risposta di House Fox Estate Agents

Thank you for those kind words and hope you are enjoying your new home

Valutata 5 stelle su 5

Perfect

Perfect very reliable team all questions answered every time highly recommend

5 febbraio 2021
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Risposta di House Fox Estate Agents

Thank you Jason, all the best in your new home

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