Arranged delivery for the Friday, but turned up early on the Monday when no one was there. Not ideal, but Jack sorted it, and rang exactly when he said he would. Brilliant service, would definitely bu... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Top marks for practically each and every aspect. A friendly website so the order was easy to place (I am home owner. Not a professional). Competitive pricing. Super quick delivery, next day in my case... Leggi di più
Awful! Do not use! Good price and good delivery yes, but no good if the rads are useless, all four radiators were damaged or faulty and the after sales service is non existent, they just blanked me. M... Leggi di più
Great experience with these guys up to now. Order 14 radiators. Delivery guys ok. But a two hour window would be great as people aren’t in all day
Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Bought on Monday afternoon
Bought on Monday afternoon. Arrived Wednesday morning. Fantastic. And lovely radiators
Fantastic value and quick delivery
Perfect radiator at a great price
Perfect radiator at a great price, delivered promptly and, well packaged.
Very happy with my purchase 👍🏻
I ordered the radiator on Friday and it…
I ordered the radiator on Friday and it was here on Monday, great service and communication. The radiator itself looks great but I haven't fitted it yet.
All in all, great company and would highly recommend 😁
Great service one rad came damaged but…
Great service one rad came damaged but not a problem replaced it within a couple of days great service
Great service and product also…great value product
Great service and product also excellent packaging luckily as great big dent in boxing but no problem with item as packed so well
Absolutely amazing service from…
Absolutely amazing service from ordering to delivery radiator not fitted yet but shouldn't be any problems
Highly recommend hotradiators
Good quality
Good quality. Delivery was quick and on time. Your sales was great very good price. Thank you Hot Radiator.
Good quick service
UPDATED: Had a big chip out the side at the bottom.
Purchased a large upright radiator but once it had been plumbed in we discovered a large chip out of the rad on the bottom left side. Contacted support who were happy to work with me. Was offered a replacement or a partial refund. As the radiator was already installed i decided on an £80 partial refund.
Amazing company
Amazing service. Ordered with ease and arrived sooner than I thought it would.
I would definitely order again with this company, thank you.
Good products at a good price
Good products at a good price. Only downside, delivery company informed me on delivery that they were only providing a curb side delivery , therefore refused to help carry products to front door. This wasn’t good when receiving a 75kg product, in the rain. They were prepared to leave order on a pallet, on the road.
Damaged in transit.
The 2 radiators turned up in poor condition, the boxes were ripped in numerous places, all 4 corners on each box were damaged, someone had clearly walked on the boxes in the van as there was footprints all over them. The radiators had been damaged in transit, both had chips in them. I was offered £20 by customer services as a partial refund, i refused and asked for 2 replacements to be sent. Replacement radiators were sent the same day but they never arrived, wasting my time as i waited in 2 days for them, the radiators were at the depot approx 6 miles from where i live. The damaged radiators had to be fitted due to plumber booked in and paid for and a new wood floor getting laid the day after. Ive had to buy a touch up paint to fill the 2 chips that are visible. After numerous calls with customer service I was offered a partial refund of £80 which i accepted just to bring the matter to an end, I'd had enough by that point.

Risposta di Hotradiators
Great communication and fast delivery
Great communication and fast delivery. Really impressed with the quality of these radiators. Thank you
Delivery was quick from ordering on…
Delivery was quick from ordering on line,love the radiators
Very quick delivery and customer…
Very quick delivery and customer services were very helpful
Customer exp
✅️ Great pricing and solid products.
✅️ Fast delivery after ordering.
🚩 2 out of 3 radiators damaged though, packaging was bad on those two. Probably did not go through Quality Check prior to dispatch.
✅️ After sales communication is great, prompt replies and actions. They offered a partial refund for the damages but i opted to get them replaced.
✅️ 2 radiators delivered in perfect condition after a few days of them picking up the old ones.
4/5* for me for the hassle and delays.
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