Hostway Recensioni 143

TrustScore 3.5 su 5

3,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Company bought Hostmysite.com. Never communicated with me about that change and charged my credit card double the amount I was paying previously. Fraudulent and illegal to do that. Then they took my w... Leggi di più

Valutata 5 stelle su 5

I've used Hostway for multiple domain hosting for over 20 years and I recommend them highly. They have been up almost 100% of the time. I have contacted their technical help (for mostly simple things)... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Internet technology isn't perfect and so much is happening that it is often we come across a road block. At times, these need to be resolved ASAP as some client or the other is breathing down our sorr... Leggi di più

Valutata 5 stelle su 5

We have been using Hostway for our email providers for several years now. It is a seamless experience. Our emails work well without effort on our part. The thing I have to spend the most time on is... Leggi di più

Dettagli dell'azienda

  1. Impresa di web hosting

Informazioni fornite da varie fonti esterne

Hostway serves 80,000 hosting and application service customers, spanning from startups to Fortune 500 companies. Web hosting solutions range from simple, cost-effective website starter plans to more robust virtual private server offerings. Whether customers are looking to build their first ever website or seeking a more advanced solution, Hostway has a plan to fit any type of budget, business needs, and technical expertise. Additional application offerings include managed Microsoft Exchange, OpenXchange, and Office 365, all of which come with 24×7 live support, up-time guarantees, migration assistance, and world-class security.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

143 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Can NOT recommend !

Terrible experience...
Recently got moved to them when they "acquired" my current provider.
Been nothing but nightmare after nightmare BY THEM and now they've cut off my mail for non-payment of an invoice which their system is not allowing me to pay with an error every time! Would NOT recommend.

3 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Die bedrijf deugt niet

Die bedrijf deugt niet. Ze hadden in een jaar tijd 4 keer geld afgeschreven voor een domein naam die ik bij hun geparkeerd laten staan. Vaak gemaild en gebeld maar steeds van kastje naar de muur gestuurd. Dat ging over een klein bedrag maar was op het gegeven moment een principiële zaak. Dat is nu al verjaard maar voel ik me nog bedonderd!

2 marzo 2023
Non scritta su invito
Logo di Hostway

Risposta di Hostway

Hello, I believe this is not related to the US Hostway brand.

Valutata 5 stelle su 5

I have been using hostway for several…

I have been using hostway for several decades and what few problems I encountered were quickly remedied by customer support. The support is fast and the ability to edit my website is very intuitive with no instruction needed to modify my website.

19 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

I think Hostway is great

I think Hostway is great. It is up 99.999% of the time. We have had absolutely no problems. Hostway has also been really helpful when we need something done, like installing the certificates, renewing our website, etc. Just ask them.

22 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Hostway has worked well for my small…

Hostway has worked well for my small business since I started in 2002.
Website is easy to navigate and cost is aligned with my needs.
The few times that I had to reach out to customer service, they were nice and helpful. The one time I did have an issue, the representative stayed in contact with me until the issue was resolved.

22 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

They provided no help in solving the…

They provided no help in solving the problem that my website was not accessible.

13 febbraio 2024
Non scritta su invito
Logo di Hostway

Risposta di Hostway

Hello Jonathan,

Thank you for your feedback. We tried to reach out to you through here to request more information so we can assist with your issue, however we did not receive a response. Your experience and feedback is extremely important to us so please get in contact with us so we can work with you to resolve your issue.

Thank you,

The Hostway Team

Valutata 2 stelle su 5

They don't provide dmarc and dkim for…

They don't provide dmarc and dkim for domain authentication. Not only that they charged us web hosting when we only had email hosting and refused to refund the fees and were rude about it. Be careful and look at your invoice closely.

20 novembre 2023
Non scritta su invito
Logo di Hostway

Risposta di Hostway

Hello Keith,

Thank you for your feedback. We tried to reach out to you through here to request more information so we can assist with your issue, however we did not receive a response. Please get in contact with us so we can work with you to resolve your issue.

Thank you,

The Hostway Team

Valutata 3 stelle su 5

I am really surprised with the quality…

I removed the previous bad review. After talking with One of the managers, Ms. Joy. She fixed my issues.

Hostway really needs to provide proper customer service skills to their billing agents. They are extremely arrogant and have zero (0) respect for customers.

The reason I increased to 3 stars is because of the manager's resolution of my problem.

11 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Thank you for your service

Our company provides IT and telecom support. In an effort to assist a new client, we reached out to members of Hostway's sales and technical support staff. I have been very pleased so far with their breadth of knowledge as well as their expertise and patience when explaining the various options available to the client etc. I look forward to working with them in the future.

4 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Quick response

Ihad a problem reference a possible hacker. The agent answered my questions and helped me and i got the problem corrected within minutes.

2 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

poging van hostway ivm slechte recensies

Ik reageer even op de poging van Hostway om iedereen die een uitermate slechte review heeft gegeven te benaderen dat het een ander bedrijf betreft in DE betreft. Nu durven ze ook nog te beweren dat het niet hetzelfde bedrijf is. Ik kan je vertellen dat ze mijn persoonlijke gegevens hebben gebruikt in de Duitse variant en mij opnieuw hebben benaderd en false facturen hebben gestuurd. Laat svp je recensie staan zodat deze oplichters niet nog meer mensen kunnen oplichten!

1 luglio 2021
Non scritta su invito
Logo di Hostway

Risposta di Hostway

Hello,

We are a completely different company entirely from Hostway-Germany. Hostway-Germany is an independent company. Please move your review to their page: https://www.trustpilot.com/review/hostway.de

Valutata 5 stelle su 5

Appreciation

I appreciate the fact that the customer service representatives take the time to understand concerns and explain them, helping me to make changes or modifications to my services as needed. They are knowledgeable, friendly and proactive.

26 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

I have been very happy with Hostway…

I have been very happy with Hostway hosting my website. The Control Panel works well and their tech support team were able to support the handful of quirky configuration settings that my site needed when I initially set it up. I am a happy customer!

18 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Reliable

Reliable. My service is not something I even think about because it is always there as we agreed. The customer service is responsive and knowledgeable. Overall, Hostway has certainly been meeting my needs for well over a decade.

10 giugno 2021
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più