HONEYZ.COM Recensioni 

Poor customer services. I’m still waiting for my refund.

Quality of the dress is amazing. Fantastic customer service, will definitely shop here again.

Sent back outfit, refused refund has they said knickers were not included. No knicker was in package. Paid for this outfit now waiting for them to send link to pay for it to be sent , still waiting for link that works. 1st and last time I will use them

I would give 0 stars if I could I ordered a dress shipping was said to be 2-5 days the item was for a special event and I’m still waiting it’s been over a week I’m absolutely fuming I won’t be ordering from them again false advertising - if I don’t get my dress by today I have nothing to wear I checked the delivery and it specifically says 2 -4 days what a lie that is I’m wondering if this is a really website or a scam

I have purchased 3 items one of them was an exchange. Over two months later I have still not received!! Bad communication system. My issue never gets resolved. You talk over wassap, someone will talk to you for a bit and then go. Then you’re repeating yourself over and over again, the issue never gets resolved and then the person goes again.

Terrible customer service Iv message a lot and no response at all

They Do not communicate or get back at all from various communication channels ( email WhatsApp)

Absolutely in love with the Black H Slit Maxi Dress!
This dress is everything I wanted & more. The fabric is luxuriously soft & drapes beautifully, giving it an effortless elegant look. The fit is perfect, hugging in all the right places while still being incredibly comfortable. The slit adds just the right amount of allure, making it perfect for both casual outings & more formal events.

Just love theses dresses! Always size up ! As sizing comes up small x

Impossible to communicate with customer service / get a refund

Customer service is terrible. I want to return something as per their "contact" us instructions and they don't respond.

Love the colour and feel of the fabric but the sizing is not good at all the top kept falling down no matter how tight I had it which is a shame as a really like the outfit

I have ordered several items and all are unreal. The quality, the colours and options are amazing as well as outstanding customer service from Lilly. I have had so many compliments when I have worn the outfits and such a quick delivery service as well as reasonably priced. Don't walk run girls get your Honeyz order in today.

Horrendous return experience. This is the second time ordering from Honeyz. You have to message them on WhatsApp within 7 days of returning your item for a refund. Which I did, after me messaging a further 4 times I was told as per the t&cs I would only be liable for store credit. I explained I was well within the 7 days and have just been ignored. The exact same thing happend with my first order.

Do not order from this website as you will not get your money back if the items don’t fit or you need to return!

Their customer service is non existent.

This was my second order, unfortunyatley the item was too small. I spoke with Lilly on whatsapp and she sorted a refund for me. Really helpful and polite.

I ordered an outfit forgot I ordered it and reordered the same thing the following day trying to send one back you would not allow it. Anyone could see this is a genuine mistake, no one would order the same outfit same colour twice for themselves deliberately. Never used HONEYZ.COM before will never use them again and have made sure I have told anyone who will listen they are a bad bargain! Customer Service is a zero.

DO NOT ORDER FROM HERE

Returned an item , never heard nothing for 2 weeks , chased them up via their whats app, only for them to tell me that my return has been rejected due to tan being on the garment. Due to my lovely black skin, I do not need fake tan. I didn’t even try the thing on. Any excuse for them not to refund you, The customer service is absolutely shocking and the quality is awful. I even had to pay 10 pound to return it to them and whats even more shocking is that The Royal Mail proof for my return shows my parcel thrown on the floor, it’s laughable.

I ordered a few things one set fit perfect the other set was a little tight I ordered small however I’m a size 8-10 bottom depending on material and a dd up top slim figure so I contacted them via WhatsApp to send the 3 items back to exchange for next size up and ( Lilly) responded and was very polite & helpful 😃 items are great quality, looking forward to receiving my exchange items that will fit better 💋

Placed an order however did not fit so contacted Honeyz via whattsapp and Lilly was absolutely amazing. Fast response and was able to reorder asap.

So although I was a bit put out that my order was not in stock and I was expecting my outfit to arrive, I spoke to a lovely customer service lady called Lilly who promptly answered my message and got me a speedy refund.

Thanks for your help Lilly!