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Valutata 1 stelle su 5

Poor quality. Awful customer service: didn't receive items, different return policies (what is posted vs. what they issue), asked to cancel order - but still received. Received a second shipment 3... Leggi di più

Valutata 1 stelle su 5

DO NOT BUY HONEYPLUM CLOTHING. It’s a scam. Never got the bathing suit I ordered. No Customer service number answered , phone out of service . Total scam

Valutata 1 stelle su 5

This is the second time I have ever wanted to give negative stars. I placed an order for dresses my daughter wanted for EOY events she was attending and family events. One order was just deleted. The... Leggi di più

Valutata 1 stelle su 5

I wish I'd read reviews before ordering. My daughter wanted a dress shed seen on social media. I ordered it for her to wear to a wedding. The dress never arrived and now I can't afford a different d... Leggi di più

1,4

Pessimo

TrustScore 1.5 su 5

43 recensioni

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Tutte le recensioni

(43)

19 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Scam website

Took over a month to get my order. They sent the wrong size. It took forever to resolve it. They would only send a replacement. They cut the size out and resent the same outfit.

21 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

SCAM

I wish I'd read reviews before ordering. My daughter wanted a dress shed seen on social media. I ordered it for her to wear to a wedding. The dress never arrived and now I can't afford a different dress because they took my money.
The order confirmation has an email address to contact for queries, but the email address is non existent.

26 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Worst Customer Service

0 STARS! Do not order! Takes 3 months to receive and missing items not able to get a refund. Worst customer experience! Customer service does not respond or acknowledge your inquiry.

30 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered a dress for my daughter as a…

Ordered a dress for my daughter as a Christmas present in December 2024 and still have not received it (now May 2025). Have followed up multiple times on the chat bot and via website but no response. Appalling experience and customer service. I would not order again from this website. Please either mail my order asap or issue refund (order #19773)!

17 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAM

Sent me the wrong order and so I sent it back and they literally sent me the same thing again. This whole process took 6 months. Do not buy.

15 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

I wish I could give this zero stars

I wish I could give this zero stars. I ordered a dress in December and still have not received. I am told every time I have reached out that the order will be shipped by end of month or that it is in processing or there were delays. I have now requested a refund multiple times and they just keep fobbing off my request with a generic reply. Do not buy from them and I also wish I read the reviews before I ordered.

14 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Unacceptable

Unacceptable. We have been waiting since March and our order has still not arrived. We emailed the company through their website site and they ignored us. We DM’d them and they said that we are on their urgent list, but that’s clearly not true. They have provided no updates. This company either very poorly run, or this a scam. Either way, we will never order from them again.

24 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

I wish I had read reviews before…

I wish I had read reviews before purchasing from Honeyplum. I have been waiting over 7 weeks for the dress I ordered on March 9th. I communicated with them through their instagram business account for a few weeks until I finally asked for a refund (knowing the company doesn’t give refunds, but I think it’s the right thing to do when the dress never arrived). The last response I received was on April 17 stating “You are on our urgent list we are trying to get your order out asap.” I’ve sent multiple follow-up messages but haven’t heard anything. Recommend not wasting your time or money on this shell of a company.

9 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

DO NO PURCHASE

havent recieved my order after 4 months, lacking in customer service, no real way to contact them apart from instagram DM's, no way to recieve order, I know people with similar experiences

26 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

My Order Never Arrived

I ordered a dress for my spring break over a month ago and it never arrived. I emailed them asking for a refund as I no longer need it and still haven't heard back. DON'T ORDER FROM THIS COMPANY YOU WILL LOSE MONEY.

18 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

HoneyPlum clothing is unorganized and unprofessional.

Update on my review of 19/3/2025: After multiple attempts to get a refund from Honey Plum for not sending out my order, I lodged a dispute with my credit card. After putting the claim through my credit card, HP delivered my order and I finally rec'd it 31/3. That's three months of waiting for what was supposed to have been a xmas present! *For those who still haven't received your order, I suggest you lodge a claim/dispute with your credit card.
Previous review:
I ordered a dress for a Xmas present on 11th December 2024. It is now 19th March 2025. Each time I asked for a refund, they responded that the order would ship at the end of the month. I have asked for a refund multiple times and they have stopped replying to me.

19 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

DO NOT ORDER FROM HONEY PLUM CLOTHING!!!

I ordered a dress on the 16th of September 2024 (it is now the 10th of March 2025) and I have not received it!
After multiple attempts trying to get ahold of them via email, I found they reply to Instagram DMs. I have been in contact with them since October 2024, and every week they say “it will be dispatched by ____ date” or “it will be dispatched soon” - yet I have not received my parcel and they keep changing the date it is “going to be shipped”. This company is highly unethical - they send out parcels to influencers, yet they cannot dispatch customers orders. So extremely disappointed, especially for the price paid! I legit am the last person to ever complain about a company or put out a bad word, but please please please DO NOT ORDER FROM HONEY PLUM CLOTHING.

16 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Do not recommend!

I placed an order on 2/16/25 and have not received it even though Honey Plum says that the order was fulfilled. They also state that I ordered on 2/5/25 and received it on 2/11/25. Not true! The emails immediately bounce back as "undeliverable" and the chat bot does not work. Zero communication and no product. Only money lost! I do not recommend!!!

19 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

3 months to deliver, no response

I placed my order in Nov 24, it was a Christmas present for my daughter. It is now 10 Feb 2025 and I have still not received it. I've asked repeatedly for a refund via email and Instagram message. Their response when I finally got one last week was that that "it is being shipped next month" , so March 2025! I've replied again saying i no longer want it as it was a Xmas present and asking for a refund due to how long it has taken to deliver (and I'm not hopeful i would ever receive it even if I did still want it).
Appalling service, do not order from this company unless you're prepared to wait months!
If you're reading this Honeyplum please refund my Order #19825 $107.40.

10 febbraio 2025
Non scritta su invito

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