hometipple Recensioni 

100
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent selection of wines with the website and delivery being efficient. I felt that l was in expert hands when choosing my wines and could trust the descriptions as well as feeling l was getting... Leggi di più

Valutata 5 stelle su 5

Unfortunately Hometipple delivered my order BEFORE Christmas which meant I had to share it with my friends and family. How dare they be so efficient! 😉 Excellent service and wine as always! I do look... Leggi di più

Valutata 5 stelle su 5

There was a hiccup when only one instead of six bottles arrived, but the fault was dealt with swiftly and the remaining bottles arrived the next day, very well packaged. There is a good choice of wine... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy to navigate site. Fantastic, honest reviews of all their wines. I usuallylike to try something new, and I've never been disappointed, and I think I'm now in to my 4th order. Delivery is speedy,... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Enoteca

Scritti dall'azienda

🍷Delicious drinks, loving handpicked, straight to your door 🍸 hometipple is a carbon neutral wine and spirit retailer delivering nationwide. All our products are carefully selected and pass through a rigorous taste test by our team of dedicated expert tasters. We only have two criteria: is it delicious? is it excellent value for money? With up to 90% of products tasted being rejected, you can have confidence that if we sell it, it must be good. In addition, we guarantee a fair deal for producers. We give back more by working as directly as possible with them, bypassing middlemen wherever we can. As such, we are very much a producer first company. We want to ensure the wonderful people who make the drinks we love so much have their stories told and told well. No one goes into making drinks for the money, it's about passion, vocation, dedication and love. This should always be celebrated and nurtured. We try our best to help in whatever small way we can because without the rich variety of small, independent, ecologically and socially responsible producers we work with, our world would be a much less interesting place. So join us and broaden your drinks horizons. You may not know many of the products we sell, but we guarantee you won't be disappointed.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

100 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(100)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5
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Risposta di hometipple

Hi Joe,
Thank you so much for your great review and 5 star rating.
These reviews and ratings are so important for small, young businesses like ours, so we're always so grateful when we receive them.
We really hope you enjoyed your whisky and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 4 stelle su 5

There was a problem with the order

There was a problem with the order. I was kept informed and was offered a refund. Great customer service.

21 novembre 2022
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Risposta di hometipple

Hi Brendon,
We're so sorry there was an issue with your order. The last few weeks have been particularly challenging due to a number of factors.
It's great to hear that despite these issues, we were able to offer a level of service you considered worthy of a positive review and 4 star rating.
We hope to welcome you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Excellent wines

Excellent wines, so glad I found this site. Very good and efficient customer service. Thank you.

12 dicembre 2022
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Risposta di hometipple

Hi Robert,
We're so pleased you found us!
Thank you for your great review and 5-star rating.
Kind words and the knowledge we've another happy customer are such wonderful rewards for all the team's hard work.
We really hope you enjoy your tipples and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Wine heaven

Excellent wine bundles and can trust that every bottle is a banger, thank you!

5 dicembre 2022
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Risposta di hometipple

Hi Kath,
Thank you so much for your excellent review and 5-star rating.
We're delighted you had a great experience and that you like our products.
It always gives the whole team a huge lift to receive such a positive message.
We hope you're enjoying your tipples and hope to welcome you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Prompt delivery.Taster from Able and…

Prompt delivery.Taster from Able and Cole encouraged me to buy full sized bottle.

6 dicembre 2022
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Risposta di hometipple

Hi Susan,
Thank you so much for your positive review and 5-star rating.
We really hope you enjoy your tipple and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Great service and quality

Great options on offer - and at competitive prices. Appreciate that the range isn't exhaustive but is packed full of quality.
Had an issue with contents delivered but one email resolved the problem with a prompt second delivery making amends.
Recommended!

25 novembre 2022
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Risposta di hometipple

Hi Laurence,
Thank you for your great review and 5 star rating!
Apologies once more for the inconvenience, but it's extremely gratifying to know you are happy overall.
We really hope you enjoy your tipples and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

great place to buy

was simple to order and get the item delivered on time

28 novembre 2022
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Risposta di hometipple

Hi Debra,
Thanks for taking the time to leave us a great review and 5 star rating.
We really hope you enjoyed your order and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Easy online ordering with super fast…

Easy online ordering with super fast delivery and well packed. As it is a Christmas gift for my Son, it obviously hasn't been tasted yet, but if it is as good as it looks, my Son will really love it.

24 novembre 2022
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Risposta di hometipple

Hi Susan,
Thank you for your excellent review and 5 star rating!
We're delighted to hear you had a great experience and are really grateful to you for sharing it.
We sincerely hope your son enjoys his gift and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Great service!

Great service! As ordered and delivered quickly.

7 novembre 2022
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Risposta di hometipple

Hi Richard,
Thank you so much for your positive review and 5 star rating. Every review is so important to a small, young company like ours but more importantly, it's fantastic to know you had a great experience.
We really hope you enjoy(ed) the whisky and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Great service

Great service. Delivered on time. Well packed.

8 novembre 2022
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Risposta di hometipple

Hi Katrina,
Thank you so much for your great review and 5 star rating.
We're delighted you enjoyed your hometipple experience and look forward to welcoming you back again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Good quality product good customer…

Good quality product good customer service and delivery.

9 novembre 2022
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Risposta di hometipple

Hi Chris,
Thank you so much for your great review and 5 star rating.
We're delighted you enjoyed your hometipple experience and sincerely hope to welcome you back again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Great value

Great value, great choice , delivered on time and extremely well packaged.. Great all round service……would recommend

3 novembre 2022
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Risposta di hometipple

Hi Adria,
It's really good of you to leave such a positive review and 5 star rating. Thank you so much!
It's great to hear all our hard work is paying off and that your hometipple experience was so positive.
We look forward to welcoming you back again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Great selection of wines

Great selection of wines. I’ve just got in my Christmas wines. Champagne next.

24 ottobre 2022
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Risposta di hometipple

Hi Robert,
Thank you so much for your review and 5 star rating.
We're delighted you're happy with the products and our service.
We look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Hometipple is very good vtery helpful…

Hometipple is very good very helpful and nice to deel with 5 Star 🌟

4 ottobre 2022
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Risposta di hometipple

Hi Jeff,
Thank you for your great review and 5 star rating.
We're delighted you were happy with the service and hope you enjoyed your order.
We look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Ordered- delivered- now it’s time to…

Ordered- delivered- now it’s time to drink- excellent so far

7 settembre 2022
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Risposta di hometipple

Hi Adrian,
Thank you so much for taking the time to leave such a lovely review and award us a 5 star rating.
It means so much to the whole team and is a great reward for all our efforts.
We really hope you enjoy the spirits you ordered and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 4 stelle su 5

Delivered successfully at second…

Delivered successfully at second attempt. First time did not leave even though I had specified ‘leave in coal bunker at rear’ as a safe place.

29 agosto 2022
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Risposta di hometipple

Hi Judith,
Thank you for taking the time to leave a review.
We do everything we can to ensure our customers receive the best service possible but once we hand over a package to DPD, we have to rely on them to uphold our extremely high standards. Regrettably this doesn't always happen which we appreciate can be very frustrating.
Our Trustpilot ratings mean a huge amount to a small business like ours so of course, anything less than 5 stars is a real disappointment.
We've looked into using other carriers in the past but on balance DPD still offer the best service available. Unfortunately, this means there really isn’t anything we could have done to have avoided this issue. Sometimes delivery drivers don’t quite get it right. As such, we can only apologise for the inconvenience.
We hope you enjoyed your Calvados nonetheless and hope to welcome you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Excellent customer experience

Excellent customer experience. The wine I selected was not available and the team recommended a great alternative. Customer support is fantastic and delivery speedy!

23 agosto 2022
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Risposta di hometipple

Hi Vagos,
Thank you so much for your excellent review and 5 star rating.
We're so pleased you had a positive experience despite a small stock level issue.
We always want to ensure every customer has the best experience possible and receives drinks they genuinely love.
It's really pleasing to know you enjoyed the alternatives we recommended and so we hope to welcome you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5

Great swift delivery on time

Great swift delivery on time. Great products

8 agosto 2022
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Risposta di hometipple

Hi Austin,
Thank you for taking the time to leave your review and a wonderful 5 star rating!
It means a huge amount to receive these reviews, not just for those considering using hometipple for the first time, but also for the whole team who get a real lift.
We hope you enjoyed the wine and look forward to welcoming you back to hometipple again very soon.
All the best,
The hometipple Team

Valutata 5 stelle su 5
Logo di hometipple

Risposta di hometipple

Hi Margaret,
Thank you so much for your review and 5 star rating!
We appreciate you don't have to leave us a review but we're so grateful you did. Not only does it help those considering using hometipple for the first time, but it's also a lovely pat on the back for the whole team.
We very much hope you enjoyed your wine and look forward to welcoming you back to hometipple again soon.
All the best,
The hometipple Team

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