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Valutata 1 stelle su 5

This company is scammers they scammed us from 648 pounds and nit sent any holiday details over and everytime we ring the number we just get put on hold

Valutata 1 stelle su 5

Still waiting for refund since May , getting silly offers , they owe me 1087 , yet offered 680 , no thanks ,, anyone who has had or is having issues getting refund , plz contact rip off Britain. Pow... Leggi di più

Valutata 1 stelle su 5

AVOID - WORST COMPANY AND CUSTOMER SERVICE EVERY. My holiday got cancelled due to Thomas Cook going under and I STILL HAVE NOT received a refund. It's been 10 months...... The customer service ha... Leggi di più

Valutata 1 stelle su 5

Do not use this company my holiday to lanzarote was cancelled 4hours before we were due to fly out .i have sent emails ,messages still waiting for a reply my wife got through on phone and was offered... Leggi di più

Dettagli dell'azienda

  1. Sito di ricerca di voli aerei
  2. anche in
  3. Agenzia viaggi
  4. Hotel

Informazioni fornite da varie fonti esterne

Holiday Dew is a leading Travel Brand under trading name of Travelopedia Ltd (2nd Floor, 7 Mackenzie Street, Slough – SL1 1XQ, United Kingdom. Company Reg No: 08168135, Vat No: 199172856) provides cheap flights and low cost Holiday deals to valuable customers. We offer some of the best price Guarantees and a smooth travel experiance. At Holiday Dew your search for flights, hotels and holidays ends and you will love our fast and reliable service provided by specially trained Travel agents. You can book Online by using Visa card, Master card, AMEX and others. We have special deals for selected destinations over the phone. Why wait? come, search and enjoy.


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

221 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,5

Tutte le recensioni

(221)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Been phoning Alex all afternoon with…

Been phoning Alex all afternoon with different dates hoteks etc and every time was very helpful guving me options to pick from so glad to say got holiday i wanted and now cant wait make memories with my family

4 gennaio 2020
Non scritta su invito
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Risposta di Holidaydew

Dear Mcallister,

Thanks so much for your review and amazing feedback on our agent.

We wish you a wonderful time away and will be looking forward to serving you again soon.

All the best,
Admin Team.

Valutata 4 stelle su 5

Original booking

Original booking, operator Brad very helpful in changing our arrangements after 2 cancelled. Follow-up Katie helpful when paying 2nd instalment. Will see how holiday goes.

29 dicembre 2019
Non scritta su invito
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Risposta di Holidaydew

Dear Colin,

Thanks so much for your review and amazing feedback on our agent.

We wish you a wonderful time away and will be looking forward to serving you again soon.

All the best,
Admin Team.

Valutata 3 stelle su 5

To be honest not sure about this…

To be honest not sure about this company or people who work for them, Very pushy, say things so fast not sure what signing up to. I have to pay in full 10/1/20 for a holiday in April seems very early to me because if I had gone direct by P&O only taking a small deposit. I thought I might have to cancel due to insurance problem, not this company's fault I admit , you can't go on a cruise without insurance but they didn't want to know and said not only would I have to pay the full costs for the holiday but additional ones for cancelling. Sounds crazy to me as there is plenty of time to sell this holiday package. I still hope to go especially as I have to pay it all up and to cover the insurance paying for private treatment so I can then get Insurance. The cost I think was ok for what is included but I reserve the right to review again after my holiday

28 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BOOK WITH THESE COWBOY

Absolutely worst travel company out there happy to take ur money but will not help in anyway. When you call to complain they just sit and heavy breathe at the other end then hang up when u tell them ur recording DO NOT USE

27 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Cynthia was very helpful and courteous

21 dicembre 2019
Non scritta su invito
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Risposta di Holidaydew

Dear Wayne,

Thanks a lot for your review.

We are very pleased to read your feedback on our service and offers - we do aim to deliver the very best level of service and to provide our customers the best-value-for-money holidays available.

We can't thank you enough for your loyalty and are looking forward to booking you on many in the future.

We hope you have an amazing time away.

Cheers,

Admin Team.

Valutata 5 stelle su 5

Fiona made the booking experience very…

Fiona made the booking experience very easy and was very helpful and answered all queries. I because of Fiona's attitude will make me use your services next holiday I have.

20 dicembre 2019
Non scritta su invito
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Risposta di Holidaydew

Dear Yvonne Jones,

Thanks a lot for your review.

We are very pleased to read your feedback on our service and offers - we do aim to deliver the very best level of service and to provide our customers the best-value-for-money holidays available.

We can't thank you enough for your loyalty and are looking forward to booking you on many in the future.

We hope you have an amazing time away.

Cheers,

Admin Team.

Valutata 5 stelle su 5

Fiona

Fiona, I was extremely happy with the service I had provided to me, everything was really easy to deal with and you talked me through everything perfectly, I'm really happy with my service and looking forward to my holiday now 😁

15 dicembre 2019
Non scritta su invito
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Risposta di Holidaydew

Dear Lain,

Thank you so much for your review.

I'm very happy to hear your feedback and that our Fiona was able to help you find good deal on the holiday; I've passed your kind words on to him.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Enjoy your time away.

Cheers,
Admin team

Valutata 5 stelle su 5

Efficient service

Just booked a holiday via customer service person, Cynthia. Very courteous and efficient. A good deal. Thanks

13 dicembre 2019
Non scritta su invito
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Risposta di Holidaydew

Dear Nigel,

Thank you so much for your review.

I'm very happy to hear your feedback and that our Cynthia was able to help you find good deal on the holiday; I've passed your kind words on to him.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Enjoy your time away.

Cheers,
Admin team

Valutata 5 stelle su 5

Ben has been AMAZING

Ben has been AMAZING - very knowledgeable and professional. Fantastic service... Highly recommend!!

30 novembre 2019
Non scritta su invito
Logo di Holidaydew

Risposta di Holidaydew

Dear Jennifer,

Thank you so much for your review.

I'm very happy to hear your feedback and that our Ben was able to help you find good deal on the holiday; I've passed your kind words on to him.

We greatly appreciate your custom with us and look forward to serving you again in the future.

Enjoy your time away.

Cheers,
Admin team

Valutata 4 stelle su 5

Had a slight issue

Had a slight issue, rang and spoke to Katie. problem solved very quickly. new tickets issued same morning both me and wife very happy with service provided

26 novembre 2019
Non scritta su invito
Valutata 4 stelle su 5

Excellent to deal with.

Great service from Alex, where as quite a few other suppliers were unable to help, wish I had found this company earlier, exactly what we wanted within our budget and explained in full. Will be returning for future holiday bookings.

3 novembre 2019
Non scritta su invito

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