HoldenCopley Recensioni 

1226
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Good experience with Holden Copley selling/buying new home. Especially impressed with the progression team who worked tirelessly to ensure our sale/purchase went through without a hitch. Special shout... Leggi di più

Valutata 5 stelle su 5

We decided on Holden Copley because of a great experience with out previous purchase (Arnold Branch, Sheryl) . From our initial consultation with Jordan all the way through to SSTC (so far) it has bee... Leggi di più

Valutata 5 stelle su 5

Jasmine the senior sales progressor was fantastic from the minute she took over. It was so helpful to have one point of contact and always came back very quickly to any questions I had. Thank you Jasm... Leggi di più

Valutata 5 stelle su 5

What can I say! Lianna was amazing, it was a long slog tho7gh no fault from Holden Copley, Lianna couldn't do enough for me. She kept in constant contact with me, any queries i had, she was able to p... Leggi di più

Dettagli dell'azienda

  1. Agenzia immobiliare

Scritti dall'azienda

HoldenCopley are a multi-award winning estate agent. We commenced trading in 2014 and are proud to have prominent High Street offices in Arnold, Hucknall, Mapperley, Long Eaton and West Bridgford, giving HoldenCopley and their clients full coverage of the city and surrounding areas. We have prominent high street offices dedicated to residential sales, commercial sales, lettings and property management and have an experienced team with an ongoing commitment to delivering the finest range of estate agency and property services to clients and customers. We are confident you can trust us to handle all of your property requirements in an efficient and effective manner and always hold your best interests at heart. Our two directors, Steven Holden and Matt Copley – have both operated in Nottingham and the surrounding area for over twenty five years and are actively involved in the day to day running of the business.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1226)

344 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Wow what a great experience with Holden…

Wow what a great experience with Holden Copley, first time using these guys and I was not disappointed, let’s start with the viewing, the guys in the office did everything to make my appointment for the viewing as smooth as possible, then the viewing itself which was carried out by Simon was very professional, he was very knowledgeable about the property and made the viewing experience a good one,
Then when entering the office to put in an offer I was made to feel very welcome and was greeted by Ella and Archie, once again very professional and calming and they were both very helpful in what was a big decision but they made me feel comfortable and relaxed, from putting in the offer I have been made aware very promptly of any updates, after using other estate agents in the area I can’t recommend Holden Copley enough
Many thanks guys

8 settembre 2026
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Risposta di HoldenCopley

Thank you for your fantastic review and recommendation! We’re delighted that Simon, Ella and Archie made your viewing and offer experience feel smooth, welcoming and reassuring. We’ll be sure to share your lovely comments with the whole team!

Valutata 5 stelle su 5

Very good

Here's a concise review you could use:

**⭐⭐⭐⭐⭐**

We had a great experience with Holden Copley Hucknall. Lianna and Sarah were both really helpful, professional, and friendly throughout the whole process. They kept us informed every step of the way and were always quick to answer any questions we had. We would highly recommend them to anyone looking to sell a property. Thank you, Lianna and Sarah, for all your hard work!

7 settembre 2026
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Risposta di HoldenCopley

Thank you for your wonderful review and recommendation! We’re delighted that Lianna and Sarah provided such friendly, professional support and kept you informed throughout your sale. We’ll be sure to pass your kind words on to them both!

Valutata 5 stelle su 5

Esta Dunn has made this experience of…

Esta Dunn has made this experience of purchasing a property stress-free.
She is both professional & friendly. She listens & responds promptly.
Thank you Esta

7 settembre 2026
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Thank you for your lovely review! We’re delighted that Esta’s friendly, professional approach and prompt communication made your property purchase feel stress-free. We’ll be sure to pass your kind words on to her!

Valutata 5 stelle su 5

Thank you Andrew

Andrew Morrison (Hucknall Branch) has accompanied us on a couple of viewings and we wanted to acknowledge how professional and knowledgeable he has been.

6 settembre 2026
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Thank you Scarlett!

Valutata 5 stelle su 5

We have used holden and copley 3 times…

We have used holden and copley 3 times over the last 10 years. We have always had a good experience, kept us updated througout. I can highly recommend them. The staff are brilliant and Melissa was the person dealing with us on this move. Thank-you. Mrs Maloney.

4 settembre 2026
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Risposta di HoldenCopley

Thank you for choosing HoldenCopley for the third time, Mrs Maloney! We truly appreciate your continued trust and recommendation. We’re delighted that Melissa and the team kept you well informed and provided another positive experience.

Valutata 5 stelle su 5

Home sale

We are very impressed with Holden Copleys communication. Kept us informed all the way through the process. Showed people round and got us a good price. We will definately use them again. 100% satisfied.

3 settembre 2026
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Thank you Lisa!

Valutata 1 stelle su 5

I had an appointment to view a house…

I had an appointment to view a house today at 4:00 PM, which had been confirmed through two text messages, one email confirmation, and a preliminary phone call.

I arrived at 3:45 PM and stayed until 4:18 PM. During that time, I drove around the area three times and also walked around on foot, trying to find a house that matched the one shown in the listing photos.

Nobody showed up, I received no phone call, and after I made three attempts to contact them myself, I was simply told that they would look into it. I couldn’t even find the property, despite this being a new development with only around 30–35 houses built at this stage.

This was an extremely unprofessional experience and showed a complete lack of interest or respect for the customer’s time. The vague responses I received, both after contacting them and throughout the whole process, only made the situation worse.

Based on this experience, I certainly would not recommend this company.

If required, I can provide Colden with screenshots of all the messages and the email I received confirming the appointment. However, the easiest solution would simply be for them to check their own records and identify where their mistake occurred.

Avoiddd!!!

29 agosto 2026
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Risposta di HoldenCopley

We’re genuinely sorry to hear about your experience and completely understand how frustrating and disappointing this must have been, particularly after your viewing had been confirmed several times. This is not the level of service we aim to provide. As Trustpilot only gives us limited information, please email [directors@holdencopley.co.uk] so we can identify the appointment and investigate exactly what happened. We take feedback like this very seriously and would be grateful for the opportunity to look into this properly.

Valutata 5 stelle su 5

Smooth service

Well known company for selling houses in my area. Good initial contact, photos very good and property details sorted.
All staff very helpful and Josie kept me updated throughout.

26 agosto 2026
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Thank you Richard

Valutata 5 stelle su 5

Ben is amazing!

Ben was amazing. Stuck with us every step of the way, went above and beyond to support in any way he could. He was very prompt in both phone calls and emails, kept on top of everything really well. Highly recommend Holden Copley - simply because of Ben! He deserves a raise!

21 agosto 2026
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Thank you for the kind review

Valutata 5 stelle su 5

House sale

From the beginning to end the house sale was seamless. I was kept informed on a weekly basis around the progression and Sheryl was brilliant. She called me weekly, and let me know where the solicitors were with their enquiries.
If you are looking to put your house on the market, I would recommend Holden Copley for sure.

25 agosto 2026
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Risposta di HoldenCopley

Thank you for your lovely review and recommendation! We’re delighted your sale went so smoothly and that Sheryl kept you well informed throughout. We’ll be sure to pass your kind words on to her!

Valutata 5 stelle su 5

Fantastic service

We had a Great experience with Karen at HoldenCopley & would highly recommend her. Communication was excellent throughout the whole process, which was especially important as the property was in Derbyshire while we as the sellers live on the south coast. She kept us well informed & made everything stress-free as possible, always professional & helpful. Thanks for all your help

25 agosto 2026
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Thank you for your lovely review and recommendation! We’re delighted Karen kept you well informed throughout and made the distance feel much easier to manage. We’ll be sure to pass your kind words on to her!

Valutata 5 stelle su 5

Holden Copley has a ton of wonderful…

Holden Copley has a ton of wonderful reviews, and now I know why. From the very start they handled the sale of my property flawlessly! I’m so relieved I didn’t opt for one of the myriad of firms out there stating you can sell your property almost no fee. These sites are a nightmare and you get what you pay for. It’s stressful enough selling a property you should hand it over to the professionals so you can relax. I was kept upto date on all parts of the process at every stage. Thank you so much Holden Copley you deserve you great reputation 👏👏

25 agosto 2026
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Risposta di HoldenCopley

Thank you so much for your fantastic review! We’re delighted that you felt supported and well informed throughout the sale, and that our team helped make the experience as smooth and stress-free as possible. Your kind words and recommendation mean a great deal to us!

Valutata 5 stelle su 5

Exceptional customer service

I just wanted to take a moment to pass on some really positive feedback about Eileen, who I have had the pleasure of dealing with recently whilst looking to purchase a property through Holden Copley - Hucknall base.

Although unfortunately I wasn’t successful in securing the property, I felt it was really important to let you know how impressed I was with Eileen throughout the whole process. Such a thoughtful woman.

She was genuinely kind, approachable and incredibly supportive. Her communication was excellent, and at every stage I felt that she was keeping me informed and giving me clarity, even when things were uncertain. Buying and selling property can be quite stressful, so having someone who communicates so openly and makes you feel supported makes such a difference.

I have dealt with a number of estate agents over the years, and I can honestly say that Eileen stood out. She was professional but also very personable, and I always felt that she was being honest and helpful rather than simply trying to sort a sale.

I didn’t get the house in the end, but I came away from the experience with a really positive impression of Holden Copley, largely because of the way Eileen dealt with me.

24 agosto 2026
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Risposta di HoldenCopley

Thank you so much for taking the time to share such thoughtful feedback. Although we’re sorry you weren’t successful with the property, we’re delighted that Eileen made the experience so positive with her kindness, honesty and excellent communication. We’ll make sure your lovely comments are passed on to her!

Valutata 5 stelle su 5

Was skeptical at valuation when the…

Was skeptical at valuation when the valuer said they already had someone on the books that would probably be very interested if it were to go on the market. Me thinking 'oh yeh' heard this before. But true to their word that's exactly what happened. Sold without even one day of advertising and the follow up by Karen as the sales progressor was second to none. Every week without fail she would chase progress and update. Without her and the excellent conveyancer we had we'd still be playing the waiting game now.
Can't thank Holden & Copley West Bridgford enough.
They're not the cheapest but they're one of the best and trust me we've moved a lot and have experience to back up that comment.

21 agosto 2026
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Risposta di HoldenCopley

Thank you so much for your fantastic review! We’re delighted we delivered on our promise and secured such a quick sale. It’s also wonderful to hear how proactive Karen was throughout the progression. Your trust and recommendation mean a great deal to our West Bridgford team!

Valutata 5 stelle su 5

Excellent all round service

We have recently used Holden and Copley Mansfield to view and purchase a property. They provided an excellent and professional service from viewing to confirming acceptance of our offer.
I can highly recommend them they are by far one of the best estate agents we dealt with during our purchasing process. We dealt with Luke, Ben and Jasmine who were all excellent communicators getting straight back to us and keeping us informed throughout . We would definitely deal with them again in the future if needed.

20 agosto 2026
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Thank you for your fantastic review and recommendation! We’re delighted Luke, Ben and Jasmine provided such excellent service and kept you informed throughout. We wish you every happiness in your new home and would be pleased to help again in the future!

Valutata 5 stelle su 5

Highly Professional and Friendly

Jade Bush was extremely professional, polite and helpful throughout the viewing. He was very friendly, knowledgeable, and made the whole experience smooth and comfortable. I really appreciated his professionalism and excellent customer service.Thanks Jude

19 agosto 2026
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Thank you Muhammad!

Valutata 5 stelle su 5

Everyone at Holden Copley were very…

Everyone at Holden Copley were very friendly, efficient and professional. Whilst our property was for sale we had weekly updates and advice. Every phone call with any member of staff was a good experience. Once the house was actually sold Karen dealt with everything thereafter in a courteous and friendly manner. Everyone made the whole process easy.

19 agosto 2026
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Risposta di HoldenCopley

Thank you for your lovely review! We’re delighted that the whole team made your sale feel easy and kept you well informed throughout. We’ll be sure to pass your kind comments on to Karen and everyone involved!

Valutata 5 stelle su 5

Excellent estate agent

Bought through Holden Copley and service was fantastic from being shown properties by Tom to being kept updated by Luke. Special thanks to Josie our sales progessor keeping us updated through the whole process. Thanks to all. Emma Walker and Martyn Gould.

19 agosto 2026
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Thank you Emma

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