Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

This business is much needed in the UK (I live in London) and overall I am happy with my experience – it is easy to hire the car, get in contact with the owner, and the UX is relatively painless.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve hired different cars a few times with Hiya car, never any problems. I especially like the cars with the option to pick up and drop off through the app without having to meet someone, it gives e... Leggi di più

Valutata 4 stelle su 5

This company offer an excellent service that on the whole works very well. However this time they for some reason believe I've gone over the daily mileage of 450 miles per day. They're investigating s... Leggi di più

Dettagli dell'azienda

  1. Servizio di leasing di auto
  2. anche in
  3. Agenzia di noleggio auto
  4. Club degli automobilisti
  5. Postazione di car sharing

Informazioni su Hiyacar

Scritti dall'azienda

🔎 Local cars from trusted owners

📱 Simple pricing and no deposit!

🚙 Search, book and drive




Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 79% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(2958)

44 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I’ve been renting out my Mini Cooper on…


I’ve been renting out my Mini Cooper on Hiyacar, and I couldn’t be happier with the experience! From the very start, the Hiyacar team has been professional, supportive, and always willing to assist. Their platform is easy to use, and the process of listing my car was straightforward. What stands out the most is the customer service – whenever I’ve had a question or needed help, the team was quick to respond and incredibly helpful.

Hiyacar has made renting out my car so simple and stress-free. I always feel confident knowing both my car and the people renting it are well looked after. If you're thinking about renting out your car, I can’t recommend Hiyacar enough – it’s definitely worth a try!

2 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Good customer service

Good customer service.
Good problem solvers like Mohammed (one of their agents).
Well organised.
Clean cars.
I've been hiring Hiya cars for last few years. So far I'm happy with Hiya cars, and happy to give 5 stars.
And I recommend Hiya cars.

22 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Helpful help

After thinking I'd done something to the car and it wouldn't restart, a really helpful service agent on the app helped me straight away. Really couldn't ask for speedier help. I really appreciated it

21 settembre 2024
Valutata 5 stelle su 5

As a hirer

As a hirer, all good. Never had an issue with Hiyacar customer support - they are attentive, well meaning and professional. I'm a great believer in Hiyacar as a company that actually cares about both sets of drivers.

13 settembre 2024
Valutata 5 stelle su 5

Great experience BUT pricey

Great experience BUT pricey.

Recently moved from zip car so using this as an alternative... So far I can't complain ( apart from the fact that it's a bit more expensive) and that I can only rent for 24hrs at a time

1 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

We hired a car for a job.

We hired a car for a job.
The first one didn't work, the second one broke down.
We had to refund the job and it has cost us many days work to get things back on track.
Despite their advertised 'promise', they are refusing to refund or recognise the damage done.
I will be opening a small claim.

8 giugno 2024
Non scritta su invito
Logo di Hiyacar

Risposta di Hiyacar

Hiya Ben,

We are truly sorry to hear about your recent experience and sincerely apologize for the inconvenience caused by the issues you encountered with our vehicles. We understand how frustrating this must have been, especially considering the impact it had on your work and business.

Our team takes your feedback very seriously, and we would like the opportunity to resolve this for you. Please reach out to us directly at support@hiyacar.co.uk with your booking details so we can investigate what happened and work towards a fair solution.

Customer satisfaction is at the core of what we do, and we would like to make this right for you.
Thank you for bringing this to our attention.

Kind regards,
Hiyacar team

Valutata 5 stelle su 5

This made a very stressful holiday…

This made a very stressful holiday planning situation a lot easier! Had 6 family members, only 1 driver but originally had 7 with 2 so last minute chaos meant I found Hiyacar and was able to get and pick up a 7 seater very easily and leave my own car there for free. The owner was available on call straight away to help and so were Hiyacar live chat. Would highly recommend

26 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Perfect.

Hiyacar has a very good system to allow anyone to easily access a car. Their locations are very good and in constant update, excellent costumer service, and the cars are very very good.

I would recommend anyone to use Hiyacar.

29 settembre 2023

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