The outfit is beautiful and I really like it. However, I received the wrong size for the bottom. I ordered a small, but I received a medium instead. Apart from the sizing issue, everything else is lov... Leggi di più
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Hey I loved the mustard kameez everything was perfect. Except Royal Mail refused to give me my package because instead of my address being put as number 6 it was 7 after 10 mins of arguing I had to sh... Leggi di più
Very impressive Hira Textiles ! Thank you. Easy website to order from and true to life images. I received my outfits within 3 days. Very responsive customer service. My lawn dresses are lovely too.... Leggi di più
L'azienda ha risposto
Dress had areas where it was the thread was clogged up. I tried to contact the company several times but no reply not happy with the Customer Services at all. They have even got back to me. I had to p... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Hira Textiles is one of the UK's largest Asian fashion retailer. We endeavor to provide our customers with quality goods and quality at market-leading prices.
Informazioni di contatto
536 Stratford Road, B11 4AJ, Birmingham, Regno Unito
- 07851370991
- support@hiratextiles.com
- hiratextiles.com
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This is my first order with hira…
This is my first order with hira textiles and iam very happy to them.they give me orignal whats in picture same to same.also dress quality is very good.fast delivery.iam buying more in future from hira textiles.thanks hira textiles for very good expireance.
Beautiful dresses with good quality…
Beautiful dresses with good quality fabrics and always arrives with in few days.
Garment was delivered quickly
Garment was delivered quickly. My pre-purchase email questions were also dealt with promptly within 24 hours. The garnent was as described online.
Quick service
I stl haven't recieved the package and…
I stl haven't recieved the package and I keep getting emails saying the sender isn't allowing the package to go through apparently and that the package will he delivered the next day, but then again same email the next day??
Very good sale
Very good sale. Quick delivery. Dress was exactly the same as in the picture. Loved it.
Bulsshit dont give my refund or reply!
I ordered online my delivery came and it was ript i sent a picture and showed them they replied after 1 day and said ok we can do a refunded discount so i said ok they havent replied back since i have sent messaged throught their email, whatsap and instagram if some one could help me report please let me know
The dress was delivered a bit late than…
The dress was delivered a bit late than expected. An average experience overall
STAINED CLOTHES - COOKING OIL
Hi again,
This is the third email I’m sending as I’ve not had any response after making various contact on WhatsApp, call, tiktok.
I received my item a week after placing my order. Firstly you said you didn’t have the colour which I originally wanted in stock, so i had to choose another colour. I went for the same design but a pink dupatta.
My order arrived on Saturday 2nd sept only to be disappointed when opening to find STAINS of oil on the kameez, and black marking on the trousers.
Tried to make contact for a refund but look likes I’m getting ignored.
Blocking me on platforms is not helping your business. Getting scammed by companies like yourselves you should be ashamed, HIRA if that’s her name should be ashamed of herself who looks like doesn’t have any humanity for the community. She’s not going to go far by scamming people for their money. I will take this further if this isn’t resolved nicely because I am not the first customer. Bureau will look into the business.
Quick delivery nice colour perfect size…
Quick delivery nice colour perfect size and the material is fabulous
Absolutely Scam
Absolutely Scam! Fought them for many months NO refund or missing item, No Money back. It looks like they doing this fraud for long time without Government punishment. Definitely will take some action against this "company "
Worst customer experience ever. Just pray your clothes don’t come damaged and you have to beg for a refund or credit note (neither of which you’ll actually get)
Ordered 2 items, which were both damaged and came late. All communication (across all platforms) was ignored or had very late replies (weeks and months).
We were entitled to a full refund but they ignored until I followed up weeks later and they finally gave a credit note. A full refund should have been given but they ceased all communication. We went ahead and used the credit note and lo and behold, it does not work. Truly the worst company I’ve ever had to deal with. I was patient yet they took advantage and continued to act in the same way. This is the second occasion it has happened. I only went back because my mum and sister really liked one of the items and wanted matching clothes.

Risposta di Hira Textiles

Risposta di Hira Textiles

Risposta di Hira Textiles
Bad Customer Service
Their customer service is awful, they do not respond back to emails or WhatsApp messages

Risposta di Hira Textiles
I was contacted promptly when my size…
I was contacted promptly when my size wasn’t available options given and a quick delivery

Risposta di Hira Textiles
Beautiful suit
Loved the suit. Have received many compliments on wearing it. Fast service.
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