Hightown Pharmacy Recensioni 264

TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

The order was delivered quickly and was well packaged. The price was reasonable, and the purchase was as described. Recommended seller.

Valutata 5 stelle su 5

Great experience using hightown pharmacy..... delivered next day... super fast service and prices to match ...and send you follow up messages to see if your ok....super service 👍

Valutata 5 stelle su 5

My Wife is sadly a regular user of Fybrogel. After running out time to order again. Checked the nett fir prices and Hightown Pharmacy was significantly keener on price and included free delivery for a... Leggi di più

Valutata 5 stelle su 5

I needed a refill of a product which I usually get from my doctor. Having read I can buy these online I asked my local pharmacist but he did not sell these. I therefore checked online and found High... Leggi di più

Dettagli dell'azienda

  1. Farmacia

Scritti dall'azienda

We are an independent pharmacy that operates both in-person and online.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

264 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 57% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Great pharmacy.

This pharmacy has been great, helping me with getting medication when I'm struggling to get an appointment at my doctor. I don't think pharmacists get enough credit for the work they do.

1 ottobre 2025
Non scritta su invito
Valutata 3 stelle su 5

Paid for next day delivery which was 7…

Paid for next day delivery which was 7 pound. 4 days after order I haven’t received the item. Seems a good service overall but was overcharged as paid for postage but didn’t arrive.

1 ottobre 2025
Logo di Hightown Pharmacy

Risposta di Hightown Pharmacy

Hi Liam,

Could you please email support@hightownpharmacy.co.uk
with your order number? We’ll look into this for you and, if the delay was caused by Royal Mail, we may be able to approve a refund for your postage cost.

Kind regards,
Dan

Valutata 2 stelle su 5

Rubbish service

Was ok , till I changed address from work to new. Sent out prescription to wrong address only been advised can't do anything until Royal Mail send it back

22 settembre 2025
Non scritta su invito
Logo di Hightown Pharmacy

Risposta di Hightown Pharmacy

Hi Rajinder,

Apologies if the wrong postcode got applied to your order. I'm glad we managed to get it sorted and re-dispatched out to you.

Kind regards,
Dan

Valutata 1 stelle su 5

DON'T TRUST HIGHTOWN PHARMACY

I joined Hightown Pharmacy to apply for a medication that you can't get through your normal GP and when applying I didn't put all of my medical and medication history down because of being unfairly judged by others previously. I bought their recommended medication, which is what I wanted, and placed the order and paid, a couple days later the order got rejected because Hightown Pharmacy had accessed my medical records and seen my history, they are supposed to ask my explicit permission to access my medical and medication history, it's against the law otherwise, at no point during the application or verbally did I give anyone permission to access my medical history, it's supposed to be private and I will be making a complaint to the ICO. To anyone looking for an online Pharmacist, I would say do your research and find a trustworthy one. The response given below is just lies, I download everything I do online as a PDF and I never consented to any access of my medical records, I will be in contact with my GP today to get information on when and how you were able to access my medical records without my permission and go from there. Also as for profanity, I said one word after I thought the call had ended and it wasn't intended to be aimed at anyone, it was just annoyance at being rejected and lied to.

15 settembre 2025
Non scritta su invito
Logo di Hightown Pharmacy

Risposta di Hightown Pharmacy

Hi Ron,

All prescription medication orders ask for Summary Care Record access to proceed with the order so we can make sure medication is safe to be prescribed for the individual. We will only prescribe medication where we feel it is safe to do so, it does cost us revenue when we reject orders as the full amount is returned to the customer. We take pride in our safe prescribing standards, which have been reviewed by the GPhC.

As an aside to the above, please remember it is another person on the end of the phone who is only doing their job, they don't deserve to have a profanity thrown at them while at work.

Kind regards,
Dan

Valutata 5 stelle su 5

Great service

Great service. There was a questionnaire to complete to keep the patient safe. And the item arrived very quickly. I will return and shop here again.

1 settembre 2025
Valutata 5 stelle su 5

Competitive price, well packaged on time.

First time using this pharmacy, great service. My order arrived in good time as it was in glass bottles it was very well packaged. Impressed and will likely use this pharmacy again when I need to reorder if it continues to be competitively priced.

26 agosto 2025
Non scritta su invito

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