What a Gem of a place. Thoroughly professional yet personable and friendly. Explained everything so well. Highly recommended!! Best regards Neil
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service and overall great experience. I arrived early and extra effort was made to accommodate me which was very much appreciated. Friendly service with the entire process explained in detai... Leggi di più
A very pleasant experience! Quintin had been recommended to me and I can see why. He is very experienced, explains the whole process before starting the treatment, and puts you very much at ease w... Leggi di più
Quintin such a Great Guy kept me informed and reassured throughout. Such a positive experience. Am so glad and relieved at what you achieved . Great interpersonal skill Great care Great location and s... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Aural Health Clinic Specialist in Ear Wax Removal. Services offered include ear examinations, microsuction ear wax removal and hearing assessments. Location: Resaurie, Inverness, IV2 7NH Home Visits and Care Home Visits available across Inverness, Nairn and the surrounding areas. Contact us: 01463 353116
Informazioni di contatto
Inverness, Regno Unito
- 01463 353116
- highlandhears.co.uk
What a Gem of a place
What a Gem of a place. Thoroughly professional yet personable and friendly. Explained everything so well. Highly recommended!! Best regards Neil
Excellent ear examination service
Excellent service and overall great experience. I arrived early and extra effort was made to accommodate me which was very much appreciated. Friendly service with the entire process explained in detail and after the initial ear exam both ears required ear wax removal by micro suction. Again this was explained that with both ears quite impacted it may not be possible to remove 100% of the wax but after some great work very nearly all of the wax was removed and my hearing improved virtually immediately. I plan in returning in a few months time for a further examination and to keep things in check. A great service and wouldn't hesitate to recommend.
Confidentiality and courtesy
My experience from my initial phone call to make an appointment through to the consultation and examination was one of smoothly professionalism .
The clinical setting helped one to relax and during the course of the examination Quinton explained each step he was embarking upon throughout. I therefore Highly recommended Highland Hears without any reservation.
Very pleased with the service
Very pleased with the service, was made to feel welcome and the procedures were explained beforehand and I was happy with the outcome.
Will use again and would also recommend.
Many thanks
Gregor
Mr Smith was very friendly and…
Mr Smith was very friendly and profressional, explaining all that would be involved in the procedure. It was painless and quick, Mr Smith also reccomend a lotion for a ear issue I had and that has solved that problem. I would highly reccomend Mr Smith.
Took my Mum for an appointment to have…
Took my Mum for an appointment to have her ears cleared of wax. Beautiful location and such a warm, friendly and informative atmosphere. Everything was explained really clearly and the follow up procedures were clear and easy to understand. Excellent service
WAXING LYRICAL! Total professionalism combined with…
Graham
Total professionalism combined with clear explanations and a very pleasant manner - and all in a lovely, relaxing rural setting. I can only wax lyrical!
A very pleasant experience!
A very pleasant experience!
Quintin had been recommended to me and I can see why. He is very experienced, explains the whole process before starting the treatment, and puts you very much at ease with his lovely manner.
A very professional, helpful and courteous service from both Quintin and Sarah.
I won’t hesitate to consult him again if I need his help or advice in the future…….I highly recommend Highland Hears.
Highland Hears
Highland Hears
They do "what it says on the tin".
Good and friendly service. Very happy with the care I received. P
I recommend Highland Hears if you have hearing issues.
Highland Hears offers an excellent service in all aspects of hearing. Quintin immediately put me at ease and talked me through how my ears would be cleaned and what the hearing test would look like. I learnt a lot about my hearing and ears from Quintin. Recommended if you have hearing issues.
Many thanks to Highland Hears
Many thanks to Highland Hears. A very professional service that gave great confidence.
Very professional friendly service
Very professional friendly service, highly recommend.
Excellent professional service
I would like to say what an amazing service .
The kindness you showed to my father, aged 89 the time you took to explain everything to him .
He just thinks your “some man “
Very professional would highly recommend and he will return for further appts .
Professional Service and Easily Accessible
Easy to organise an online appointment and the clinic is very easy for me to get to. The staff were really pleasant and the procedure was really effective for me. I will be using again for sure.
Very informative
Very informative. Cleaned loads of wax from my ears. Very professional.
Excellent experience
Attended my first appointment and received first class treatment. All stages were explained and the results were very impressive. Highly Recommended.
My mother is 89yrs old and suffers from…
My mother is 89yrs old and suffers from vascular dementia and alzheimers. My mothers hearing had deteriorated over the last few weeks which I felt was making her confusion much worse. She is housebound and I was at a loss at how to deal with it. I went online to see if there was any service that provided home visits. I discovered Highland Hears from the moment I phoned the professionalism and advice I was given was just amazing. I put the required ear drops in and Mr Smith came today to deal with my mothers ear wax. He talked through the procedure with myself and mother ensuring we understood all that was going on. He took his time reassuring my mother the whole time. I cannot recommend Highland Hears enough and I will definitely be using them again. Thank you so much. I don't know who was more excited when the procedure was completed Mr Smith or my mother when she said she was able to hear us!!!!
Very impressed with the speed
Very impressed with the speed, the service and the quality.
As a doctor myself with a busy schedule, I got a same day appointment with the best price - compared to others.
Very impressed
Wish I had made appointment weeks…
Wish I had made appointment weeks ago.Took a wrong turn on way and the receptionist talked us by phone right to gate going above and beyond her duty. Very professional service combined with a great understanding of importance to make a patient feel at ease. Couldn't recommend anyone better than Highland Hears.
Quick consultation, great service
Quick consultation. We were on holiday and happy that we could have these plugs made here (we live in a country that doesn't offer this). It will take some weeks to have the plugs made and shipped, but very pleased with the service.

Risposta di Highland Hears
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







