Woodlandfurnishings 

I am posting this review to warn other consumers about our experience with Woodland Furnishings.

On 11 June 2026, my wife placed an order with Woodland Furnishings for baby furniture for our unborn son. The order included a baby cot, change table, cot mattress and change mat, with a total value of R8,950 including delivery.

Payment was made in full by EFT into a Nedbank business account.

The goods were never delivered, and we have never received a refund.

Over the weeks that followed, we repeatedly contacted Woodland Furnishings by WhatsApp, telephone and email. We received assurances and delivery promises, but the furniture never arrived.

Eventually, I started investigating the business myself.

I searched the physical address that Woodland Furnishings had provided on its website and on the quotation and invoice issued to us. I checked the location on Google Maps and identified a paint store operating next to the address Woodland Furnishings claimed as its physical premises.

I phoned the paint store and specifically asked whether Woodland Furnishings operated from the neighbouring address.

The person I spoke to told me that Woodland Furnishings was not operating from that address and, to their knowledge, had never operated from there.

Even more concerning, I was told that I was not the first person to phone asking about Woodland Furnishings. The person I spoke to indicated that, in their view, I had in all likelihood been defrauded.

That was the point at which this stopped looking to me like an ordinary delivery dispute.

I reported the matter to Nedbank, where a fraud case. I subsequently opened a criminal case with SAPS.

We have retained the documentary record, including the order confirmation, quotation, invoice, proof of payment, emails, WhatsApp correspondence and call records.

What makes this particularly upsetting is what we were buying.

This was furniture for our unborn son.

We paid R8,950 in good faith while preparing for the arrival of our child. Instead, we were left without the cot, without the changing table, without the mattress, and without our money.

And somehow, after doing everything expected of us as victims - reporting the matter, providing the evidence, approaching the bank and opening a criminal case - we are still the ones carrying the entire financial loss.

Nedbank has so far refused to reimburse the R8,950, despite the money having been paid into a registered Nedbank business account. That dispute is now being pursued separately through Nedbank's formal processes.

Meanwhile, the people responsible for taking our money appear to have enjoyed the proceeds while we are left trying to recover from the consequences.

At the time of writing:

No furniture has been delivered.
No refund has been received.
We remain R8,950 out of pocket.
A criminal case has been opened with SAPS.

I also note that the Woodland Furnishings website now appears to be inaccessible.

I am not posting this because I expect another delivery promise or another assurance that a refund is coming. We have already been through that.

I am posting this so that other consumers can see what happened to us before they transfer their money.

If you are considering purchasing from Woodland Furnishings, I strongly urge you to conduct your own verification and exercise extreme caution before making any payment.

And if you have already paid Woodland Furnishings and have had an experience similar to ours, preserve everything — your quotation, invoice, proof of payment, emails, WhatsApps and call records — and consider reporting the matter to your bank and SAPS.

If there are other victims, our experiences should not exist in isolation.

We lost R8,950 buying furniture for our unborn child. I am sharing our experience in the hope that it prevents another family from finding themselves in the same position.

BIG SCAM!!! I DID NOT GET MY ORDER AS PROMISED AND THEY DO NOT ANSWER CALLS OR RETURN MY FOLLOW UP EMAILS. I GOT SCAMMED WITH ALMOST R12000. THEY SEND YOU A EMAIL WITH THE INVOICE AND IT IS NOT YOUR USUAL ONLINE PURCHASE.

Scam!!!!
We never received the order or the money back

PLEASE DO NOT BUY FROM THIS SITE!!!!! It a big scam and you will not get your money back. I had a big order and now all is lost.
Cant believe there is people like this out there.
Jesus will get you!!!!

Ordered and never received the goods. This company is scam!!!

One big scam. Very helpful initially, everything looks legit. Until you pay and never hear from them again.

Definite scam…. Do not be taken like everyone else

I ordered furniture from Woodland Furnishings on 22 May 2026 and paid by EFT within 24 hours. Despite being given an 18-day delivery timeframe, the order was never delivered.

Over the following weeks, I experienced repeated missed delivery dates, poor communication and eventually no communication at all. When my husband contacted the company, a staff member became verbally abusive and used racist and offensive language towards him.

I reported the matter to ZARC on 30 June 2026 under complaint number "ZRS-16416 – Formal complaint regarding Woodland Furnishings." I provided the invoice, proof of payment, and WhatsApp correspondence as supporting evidence.

Following the complaint, I received a full refund on 31 July 2026 after much effort on both my part and Zarc.

If anyone else has experienced similar issues with Woodland Furnishings, I would encourage you to also report the matter to ZA Registry Consortium (ZARC), particularly if you have evidence of non-delivery, misleading business practices, or other concerns. Multiple complaints may assist ZARC in reviewing the domain and the business's online activities again for potential fraudulent or abusive activity. Unfortunately, I was unsuccessful in shutting down the domain and protecting other consumers.

I ordered furniture and a delivery date was confirmed and nothing arrived. I was assured it was an error and it would be delivered the week after. I still have nothing. I have now reported them to the CGSO

This company is fake and does not exist! I ordered furniture and the lady "Joanna" was very helpful to confirm the bank details and how the payment should be made. I was receiving constant updates on the order and was even able to change my delivery date! When it came down to delivery I was told it is in secure storage. After many hours of calling and emailing and Whats-app's, I researched and have found all these other complaints of the same nature!

I have since followed the possible procedures through my bank and the police to try to get my money back and to get these people stopped.

This "Company" has robbed me of so much!

100% scam. After the invoice was paid they went silent on email and WhatsApp.

Fraud and scam

This website is a scam!! I paid over R 23000 for a bed set that never arrived. Don't buy from this site!

Scam. Company does not exist. Reverse image search on images also proved they were copied from West Elm and others.

Beware of this company!!

Order placed on 15th June and ZERO communication on your order even with a delivery date selected and confirmed.
Claims of the server being down every week.
Finally was able to reach someone 2.5 weeks ago and they have come up with every excuse under the sun.

Jonathan seems to be the manager but when you speak with him he doesn't seem to think anything is wrong, he is extremely arrogant and continues to lie.

I was told my order arrived in strand 3 weeks ago and should be delivered to me in Cape Town but still nothing. I asked to go and collect it and was refused for various excuses.

Each time I try to follow up and question why the additional delay from when delivery was promised, they tell me the server is down I have such a laugh because we all know by now there is no 'server'.

At first I thought this was just a very badly run company, but unfortunately I've come to think that this is a scam and I have taken the first steps in taking action against this company.

There is no response to WA's or email so your best bet is the company line. There will be no answer at first but if you keep phoning by the 8th or 9th time someone does answer.

My hope is that no-one else gets caught out by them!

I ordered bar stools on June 9th and experienced repeated delays and shifting stories.

First, they blamed a server issue. Then they claimed I hadn’t selected a delivery date. Now they’re saying stock only arrived recently.

Communication has been poor, with WhatsApp messages not going through, limited responses, phone only answered when calling from another number, and the site goes offline intermittently. But when the site is up, they advertise aggressively on Google.

This has been frustrating and concerning, and I would urge others to exercise caution.

They are quick to be available on web chat and whatsapp to answer and collect payment.
Your can forget about your money and items, the money was stolen and the items never existed !
All phones are off/not responding

The biggest scammers, the mr chetty is threatening and has never delivered our goods and said he will not pay us a cent back. I am now going to open a case of fraud, verbal abuse and threatening me with my life.

This company does not exist, they arefake..they promise delivery then go silent on you after purchase. DO NOT PURCHASE ANYTHING ON WOODLANDFURNISHINGS EAST LONDON. BIG TIME SCAMMERS

BEWARE!!! This website is a scam!
I have logged a police report and our PI is tracking their IP location. Don’t fall victim! Woodland furnishings does not exist.