I highly recommend using Heze as your dream kitchen designer and assistant. We have ordered our dreamed kitchen with nearly 40 units and the customer service from begining to the end was excellent. E... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The instructions to assemble the item were incorrect (the diagram showed screw holes etc in the wrong place), but more importantly, the product arrived without two key parts: the worktop of the v... Leggi di più
Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of w... Leggi di più
We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
High quality European furniture at great prices. Kitchens, Sofas, Wardrobes and much more.
Informazioni di contatto
Little Fields Way, B69 2BT, Oldbury, Regno Unito
- 01214487030
- office@heze.co.uk
- heze.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
great look and very solidly made
Thank You for pleasant transaction
Thank You for pleasant transaction. Item was confirmed and on agreed time which was confirmed over the phone. Great service and on time delivery. I highly recommend this store. Thank you!
The table we ordered is very nice and…
The table we ordered is very nice and stable, the only downside is a lot of parts to assemble.
The product turned out to be much…
The product turned out to be much better than expected, luckily it was very well packaged as the courier had caused some damage to the exterior by handling it badly. The only improvement I suggest is better communication and information on the order once it had been placed and paid for.
1st class everything from start to…
1st class everything from start to finish. Polite, friendly, courteous, reliable and simply the best. These guys have set the standard to another level. Thank you Team!!!
Very professional approach to the…
Very professional approach to the client good communication and understanding our needs very pleased with our corner sofa highly recommended !!!! Best service ever
Great Table and Great Service
I ordered an extending coffee table from Heze and I’m very happy with it. Before ordering I spoke to Michael and I got all the info needed. Would definitely be ordering from here again. Top service.
They are doing absolutely nothing
They are doing absolutely nothing, as a company all staffs don’t have any connection each, one of them saying that it will be delivered today another one saying that we dont know where is your delivery, it’s a complete joke.
Great table great company
No complaints at all! The table we ordered converts from a 2 to 4 seater to upto 8! Perfect for our living area to host.
Took a little while to be delivered, but the customer service responded quickly and clearly, with an amazing delivery driver!
Will check Heze for our furniture needs in future! Thanks again
Design, supply & delivery of kitchen
I received outstanding service from Edyta in selecting and designing the layout of a handleless Heze kitchen, to suit a tight budget for a rental renovation. She understood my needs and was very helpful and attentive throughout the whole process and delivery of the kitchen.
When I brought forward the delivery date, Edyta somehow managed to prioritise my requirement and this enabled me to install the kitchen units earlier. Photo shows the installed kitchen and design view.
Thank you Edyta for your excellent customer service.
Be aware…Kerbside Delivery
Waited up for delivery after night shift after being given delivery date via email. Didn't arrive. Called company to be told wouldn't be for another 3 days. Wasn't told that it would be kerbside delivery for very large item.
Driver was helpful and did what he could but was on his own.
Product is great so far.
Driver kindly helped carry the sofa in
Really helpful ensuring sofa could fit…
Really helpful ensuring sofa could fit through the door
Professional company
I ordered a black red white cabinet and within less than 2 weeks it was already with me. I got a phone call the day before to inform me of the delivery and on the day of the delivery I was able to track the driver. The delivery man was very positive. The package arrived safe and the whole cabinet is just so beautiful, an addition to what we already had from GENT collection. I would order from Heze again because they are very professional.
Karol deserves the highest rating for…
Karol deserves the highest rating for delivering my corner sofa. The entire process went flawlessly – from arriving on time, to professionally bringing in the furniture, and carefully setting it up in the designated spot. Karol was polite, helpful, and paid attention to every detail. I’m very satisfied with his work and would highly recommend his services!
Great service ,thank you!
Really great furniture and service
Really great furniture and service. Highly recommended ⭐⭐⭐⭐⭐
Kitchens at Affordable Prices
Brilliant company and outstanding customer service from Edyta from start to finish. Would definitely recommend shopping with them for your kitchen.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








