Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

When parcel was claimed to be delivered but wasn’t I sent 3 emails as there is no contact number and have heard NOTHING back at all! I am disappointed and will not use or recommend the company to anyb... Leggi di più

Valutata 2 stelle su 5

Recently ordered my whitening kit by you guys not happy why so ever my kit hasn’t even arrived been past 24 hours and made my order a priority! I’m not happy had no email off Heysmile either

Valutata 5 stelle su 5

The Heysmile teeth whitening strips are like magic i see huge difference in shades after every use. I just pop them on 30 mins before i go out and let the strips do its magic. I would highly recommend... Leggi di più

Valutata 5 stelle su 5

I am delighted to say so far I am so happy! I received my order quickly & started using twice a day straight away & I can see stains that I thought were just my natural tooth colour changing after les... Leggi di più

Dettagli dell'azienda

  1. Industria cosmetica

Scritti dall'azienda

HeySmile™ Official | The Future Of Teeth Whitening


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

1141 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 26% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Possible scam

Received a confirmation email but no further update on my order despite advertising 2-4 delivery. My order was placed over a week ago and I have had no response to emails.

13 agosto 2025
Non scritta su invito
Logo di HeySmile

Risposta di HeySmile

Hi H Butler,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Valutata 1 stelle su 5

Avoid!!!!

Avoid! Ordered 2 weeks ago and still hasn’t arrived. Emails ignored. SCAM!

13 agosto 2025
Non scritta su invito
Logo di HeySmile

Risposta di HeySmile

Hi Olivia,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Valutata 1 stelle su 5

Ordered over a week ago stated 2-4…

Ordered over a week ago stated 2-4 working days delivery, no response to email, no communication on delivery nothing at all, I'm thinking this is a scam, I'd shop else where if I was you.

5 agosto 2025
Non scritta su invito
Logo di HeySmile

Risposta di HeySmile

Hi Lisa,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Valutata 1 stelle su 5

Havn’t received my order after 7 days…

Havn’t received my order after 7 days (they state 3 for delivery). Furthermore they ignore e-mails and there is no telephone contact number stated on their web site.
I’m wondering if it’s a scam and all these excellent reviews on Trust Pilot are false.

7 agosto 2025
Non scritta su invito
Logo di HeySmile

Risposta di HeySmile

Hi Joan,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Valutata 1 stelle su 5

Shocking Customer Service

I placed my order over 14 days ago and I still haven’t received my order. The timescale quoted when I placed my order was tracked 2-4 days.
I have tried to contact them on a number or occasions but I’ve yet to receive a response. I haven’t received any update on delivery or timescale. At the moment this company has taken my money and I have no idea if and when I’m going to receive my order. If the item is out of stock then customers should be informed. If this is the case then the website isn’t fit for purpose. Why are you letting people order and still quoting the 2-4 days when this isn’t reality. You are misleading customers.

31 luglio 2025
Non scritta su invito
Logo di HeySmile

Risposta di HeySmile

Hi Denneal,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Valutata 1 stelle su 5

NEVER EVER BUY FROM HEYSMILE🚨‼️ it’s…

NEVER EVER BUY FROM HEYSMILE🚨‼️ it’s been weeks and weeks and I still haven’t gotten my order. I’ve emailed over and over and they never ever reply to my emails. I NEED A REFUND NOW. CANCEL THE ORDER.

edit: I don’t know how to reply to heysmileteeth as they replied to my review, but they’re still not listening to me. I do not want the product anymore. I’ve been asking for a refund forever, I will send it back but I need that refund.

11 agosto 2025
Non scritta su invito
Logo di HeySmile

Risposta di HeySmile

Hi Lily,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Valutata 4 stelle su 5

Really good product

Really good product, I’ve seen noticeable results within a short amount of time. And from purchase to receiving the product takes no time at all.
Would definitely recommend

31 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Delivery times are wrong and customer service is non-existenty

Awful customer service. I ordered some items 10 days ago with the delivery noted as 2-4 days as standard. The items havent arrived and the order remains unfulfilled on the website. I have tried to get in touch with them via their customer support (they reassure us they are real humans) via their website form and a second time via their support email and the contact is ignored.
If items are out of stock, customers should know before they place an order.
If items are not sent out and delivered according to what is advertised, the website claim should be updated.
If custsomer service is non-existent or lazy, then stop making feel good reassurances about it being human.
If people pay for a product, they should receive the product.
Currently this company has my money, and I've no idea if I will get the product or receive my money back.
Go elsewhere - this company is too hard to deal with and they have completely lost my trust.

31 luglio 2025
Non scritta su invito
Logo di HeySmile

Risposta di HeySmile

Hi Tanya,

We would like to apologise for the delays you had experienced. I can confirm your order has been delivered and we will ensure this does not happen again.

Best regards,
James - HeySmile Team

Valutata 5 stelle su 5

Highly recommend

I am seeing definite results and have not suffered any tooth sensitivity. It’s a brilliant product to use!

30 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Absolutely love them brilliant

Absolutely love these whitening strips. I can see the difference after only using them twice and my teeth feels so clean and white after using them would totally recommend will definitely be getting them again.

30 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Brilliant

I recently ordered the teeth whitening strips and I am delighted by the results. My teeth are noticeably whiter even after a single use. I'm already looking at combining these with other products for maximum results!

23 giugno 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più