You get excellent service, it's easy to request medicine/tablets, the web site is really easy to navigate and all the work is carried out by Hey pharmacist, or Rowlands as it is now known by. You just... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Mixed bag. For my own medication it has been straight forward. However for months I tried to add my mother-in-law on my app. I did everything I was asked but "computer said no", despite having no pro... Leggi di più
L'azienda ha risposto
Ordered repeat prescription via the app on a Sunday, approved by GP on Monday, dispensed Tuesday, shipped Wednesday and delivered Friday. This is just as quick as using a local pharmacy for repeat pr... Leggi di più
Hey Pharmacist is always efficient. The pharmacy reminds me when I should order and informs me if a holiday is due which could delay delivery. They tell me the request is at the doctor, when permitt... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Hey Pharmacist lets you order, track and get reminded about your NHS repeat prescription in just two taps and also book appointments for vaccines and other health services.
Informazioni di contatto
Rowlands Pharmacy Online, WA7 3DJ, Rivington Road, Runcorn, Cheshire, Regno Unito
- 01928 761015
- help@heypharmacist.co.uk
- heypharmacist.co.uk
4,7
Eccellente
7374 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Recommended
Arrived promptly and correctly, well packaged. A very convenient way to receive my prescriptions.
6 novembre 2025
Non scritta su invito
Great service.
It’s so easy; I love it.
A rare example of a fluid, intuitive, easy digital service.
25 ottobre 2025
Non scritta su invito
Prompt reminders when to order repeat…
Prompt reminders when to order repeat prescriptions.
Always kept informed on the progress of the order.
Cannot fault the service
10 novembre 2025
Non scritta su invito
It does what it says on the tin
It does what it says on the tin. I click order and the package drops through my letterbox a few days later. Great service 10/10. Keep up the excellent work.
6 novembre 2025
Non scritta su invito
Professional and fast safe…
Professional and fast safe service.Thank you.
10 novembre 2025
Non scritta su invito
First class service
First class service , quick and efficient. Very reliable.
27 ottobre 2025
Non scritta su invito
It is such an easy process to order my…
It is such an easy process to order my medication through the app and it arrives in the post a couple of days later. I think it makes doctors lives easier and their is no queuing in the pharmacy for simple repeat prescription allowing them to focus on other more complicated matters. I have had nothing but the best experience with Hey
16 ottobre 2025
Non scritta su invito
Service is seamless
Service is seamless. App works really well and delivery is prompt and reliable.
10 novembre 2025
Non scritta su invito
Time for change
When I first joined up many years back things were very impressive/speedy delivery all good. Last few have been shocking as in over a week. So much I've took the decision to bin them off and go elsewhere. When its your medication thats needed and important then its just not acceptable this day and age.
15 ottobre 2025
Non scritta su invito
Risposta di Hey Pharmacist
Hello,
Thanks for taking the time to leave a review, as all feedback is valuable to us.
We advise ordering 7-10 days before due, so that medication arrives in good time, and I can see all of your previous orders have been within this timeframe.
If you need any help from the Hey Pharmacist support team, you can message us on the app or by emailing help@heypharmacist.co.uk.
Best wishes,
Hey Pharmacist
Don’t tell everyone
So easy to use, no messing and delivered in days, no queue for script, no pharmacy queue, only to be told sorry we can’t complete your order you’ll have to come back, Summary, don't shout too loud everybody will want this 5 star service…..Thanks for being there.
10 novembre 2025
Non scritta su invito
Getting slower
The turnaround time from prescription request to delivery is now over one week, whereas it used to be 3 to 4 days. This has resulted in me running out of meds for the last two requests.
10 novembre 2025
Non scritta su invito
Risposta di Hey Pharmacist
Thanks for taking the time to leave a review.
As you've not responded to Trustpilot's request for more information, so that we can locate your Hey Pharmacist account and reply correctly, we're not able to respond with specifics to your review.
You can contact the Hey Pharmacist support team on the app or by emailing help@heypharmacist.co.uk.
Best wishes,
Hey Pharmacist
Very easy
Very easy - a couple of clicks and my meds arrive a few days later.
7 novembre 2025
Non scritta su invito
Not straightforward to order
I couldn't get into the app to place the order (this has happened quite often recently) so ordered the script through the NHS app. Delivery came as normal so not a problem
6 novembre 2025
Non scritta su invito
Impressed !
I have been using your service for a while now and am impressed with the ease of ordering and delivery, any delays are usually from my GP not approving the request quickly enough
15 ottobre 2025
Non scritta su invito
Great service quick delivery very easy…
Great service quick delivery very easy to use app.
10 novembre 2025
Non scritta su invito
It's simplicity at it's best
It's simplicity at it's best. Order on the app and my meds come to my door. It's as simple as that!
6 novembre 2025
Non scritta su invito
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