What made it great was getting the life insurance that I was not able to get all these years. I just want to thank Robin Akin for all of her help with getting the policy started. Robin was professio... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Nice trogens check outs pretty smooth performances. Needs plenty customer service support. Also sending the chime out there for deeper than better results and growth factors regarding health at it's... Leggi di più
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I'm appreciative of, the assistance of everyone involved in being reinstated in a policy I had to cancel. Robin Akin has always followed up with me during the entire process. Sylvia Carter
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I received my packet a lot sooner than expected however the two questionnaire pages were in Spanish. I understand and read Spanish but my children do not. I called and was told another packet would be... Leggi di più
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Dettagli dell'azienda
Informazioni su Heritage Associates
Scritti dall'azienda
Insure Peace of Mind
Cremation
Burial
Life Insurance
Heritage Associates is the Texas and Minnesota regional agency of Lincoln Heritage Life Insurance Company, the market leader for final expense coverage. Heritage Associates offers small, whole-life insurance policies and planning assistance to alleviate the burden placed on loved ones when the time comes to coordinate and pay for a funeral. Policies range from $1,000 – $20,000 in coverage, and benefits are accessible within 24 hours at the time of need. No medical exam is required, and most qualify with no waiting period necessary. Rates do not increase and policies do not expire once coverage begins!
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Informazioni di contatto
4,8
Eccellente
210 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nice trogens check outs pretty smooth…
Nice trogens check outs pretty smooth performances. Needs plenty customer service support. Also sending the chime out there for deeper than better results and growth factors regarding health at it's strongest that they have ever seen it go through. Proven product and conditioning of course from customer service care.
--Dr Chelsea Avila Goins Ruiz
8 luglio 2024
Risposta di Heritage Associates
Candidly, we're having a hard time understanding what this means, but that could just be a comprehension issue on our end. We acknowledge that we aren't rocket scientists 🚀🤓, yet we're still proud of our simple mission to help loved ones on one of the worst day of their lives. 5 stars seems positive, so thank you! We know Jamie enjoyed working with you, and we certainly appreciate the opportunity to serve you and your family!
Lydia 1st contact advising of my bank…
Lydia 1st contact advising of my bank draft and understanding and helpful. Great World Class Customer Service.
3 luglio 2024
Non scritta su invito
Risposta di Heritage Associates
Thank you for your kind words and continued trust! We definitely wouldn't want anything to happen to your coverage over a payment issue. We appreciate you being so responsive and making it easy for Lydia to get your issue resolved.
Lydia is very helpful and…
Lydia is very helpful and knowledgeable. She is very pleasant to work with. I give her a five star rating.
25 giugno 2024
Non scritta su invito
Risposta di Heritage Associates
We're glad you had such a great experience working with Lydia! Thank you for taking the time to write such kind words. Most importantly, thank you for trusting us with the opportunity to serve you and your loved ones!
Jamie
Jamie! She made me feel so comfortable. She answered all of my question without fail. I'd like to say we became friends.
24 giugno 2024
Risposta di Heritage Associates
It sounds like the feeling is mutual! We know Jamie thoroughly enjoyed assisting you. Thank you for your trust and the opportunity to serve you and your family! All of us, including Jamie, very much appreciate you taking the time to write such kind words too!
1st contact is everything.
For me its the 1st contact. My agent was very knowledgable and helpfull.
She answered every question and even followed up to see if anything else was needed.
This is the type of Customer service that rarely exists today.
17 maggio 2024
Risposta di Heritage Associates
This is exactly the type of experience we strive for. Thank you not only for trusting us with the opportunity to serve your loved ones but also for affirming our efforts! We aim to provide knowledgeable and helpful service, along with thorough follow-up, to every policyholder. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Lydia is very professional
Lydia is very professional, helpful, and very caring person. She has helped me so much. She is a wonderful person
10 giugno 2024
Non scritta su invito
Risposta di Heritage Associates
We're glad you had a great experience working with Lydia! Thank you for your trust and the opportunity to serve your loved ones!
Risposta di Heritage Associates
¡Gracias por tu amabilidad! ¡Apreciamos servirle a usted y a su familia!
My agent Lydia is professional and…
My agent Lydia is professional and compassionate. Whenever I need to her, she answers my questions in a clear concise manner.
27 maggio 2024
Non scritta su invito
Risposta di Heritage Associates
Thank you for sharing such positivity regarding Lydia! We very much appreciate your trust and the opportunity to continue serving you and your loved ones!
Excellent service!
Excellent service! All of my questions were answered and there was no pressure to buy. I appreciate the flexibility Robin provided when finding a convenient time for us to discuss my final expenses needs. This is my 2nd policy with Lincoln Heritage and I am very likely going to purchase a policy for my husband in the near future, too.
26 aprile 2024
Non scritta su invito
Risposta di Heritage Associates
Thank you for your continued trust in us! We very much appreciate the opportunity to serve you and your loved ones, and we are glad you had a great experience working with Robin! Please don't hesitate to give Robin a call when you are ready for coverage on your husband: (512) 648-6400
They made it easy to apply for the…
They made it easy to apply for the insurance and explained stuff if I didn't understand
13 marzo 2024
Risposta di Heritage Associates
We're glad the process was understandable and easy! Thank you for such positive feedback! If any additional questions arise, please do not hesitate to call us. We are very appreciative of the opportunity to serve you and your loved ones!
Jamie explained everything to the t and…
Jamie explained everything to the t and I know that I can depend on her if I need to reach out to her for whatever questions I might have
10 maggio 2024
Risposta di Heritage Associates
Thank you for your kindness in affirming Jamie! We agree regarding Jamie's dependability, but everything starts with your trust and cooperation. We cannot thank you enough for trusting us with your final expense needs and making it such a joy to serve you!
Superior customer service
Superior customer service, answered all my questions and explained in detail all I needed to know. Extremely knowledgeable on what to expect and how the company will handle the claim in a step by step manner. Will be reaching out to her again soon.
8 maggio 2024
Non scritta su invito
Risposta di Heritage Associates
Thank you for your kindness and trust! We are grateful for the opportunity to serve you and your loved ones. We look forward to speaking with you and helping with coverage on more of your family members soon!
The efforts that they take to try and…
The efforts that they take to try and help you and make things easier for you.
6 maggio 2024
Non scritta su invito
Risposta di Heritage Associates
Making the final expense planning process approachable and easy is exactly our goal. We are so glad your experience was consistent with our aim! Thank you for your kindness and the opportunity to serve you and your loved ones!
My experience with Lincoln Heritage was…
My experience with Lincoln Heritage was extremely satisfying and I must commend Robin, my representative for her exceptional service. She addressed all my concerns, answered all my questions and provided detailed explanation of the process. And the policy was very affordable.
19 aprile 2024
Non scritta su invito
Risposta di Heritage Associates
Thank you for taking the time to affirm Robin! We're glad you had a great experience. Most importantly, we appreciate the opportunity to serve you and your loved ones!
She always answers your question and…
She always answers your question and she is a nice person
3 maggio 2024
Non scritta su invito
Risposta di Heritage Associates
Thank you for your kind words regarding your experience working with one of our associates! Most importantly, we appreciate your trust in us and the opportunity to serve you and your loves ones!
Ms Sandoval has been helpful in every…
Ms Sandoval has been helpful in every way. I feel good in doing business with a professional. Thank you Lydia for always answering my questions!!!
3 maggio 2024
Non scritta su invito
Risposta di Heritage Associates
Thank you for your kind words regarding your experience with Lydia! Please don't hesitate to lean on us if you or your loved ones ever have any additional questions on your coverage!
Robin was great
Robin was great. Got down to the point, explained all options. Courteous, sweet , attentive person.
18 aprile 2024
Non scritta su invito
Risposta di Heritage Associates
Thank you for taking the time to affirm Robin! Robin cares deeply about our mission, so your kind words are hugely validating and encouraging to not only Robin but our whole team! We sincerely appreciate the opportunity to serve you and your family!
Wonderful Experience
My interaction with Lincoln Heritage Associates for my funeral policy was great. My representative Robin Akin was very knowledgeable, thorough, professional and courteous. She explained all of the policies available and listened to my requests and provided exactly the type of policy I am currently enrolled with. She did not waste my time trying to sell me a policy I was not interested in and provided my options and monetary expenses in line with my budget.
2 aprile 2024
Risposta di Heritage Associates
We cannot thank you enough for taking the time to share your experience working with Robin! This kind of outcome is the aim of our mission, so you just gifted Robin and our whole team with an incredible sense of fulfillment. We very much appreciate your kindness and the opportunity to serve you and your loved ones!
Risposta di Heritage Associates
Thank you for the opportunity to serve you! We deeply appreciate your support!
Since taking on my new policy, I'm completely confident about my final wishes and my kids' immediate well-being when I pass.
Since taking on my new policy, I feel tremendously more "looked after", so to speak, and a great deal less anxed about my children having to deal with my final arrangements! This is such a weight off my shoulders! Not to mention the greater policy value. It's a very satisfied feeling of having handled something I myself had to go through just a few years back with my own mother, and knowing my kids can relax about it and focus on their memories rather than having to deal with all the reality of it.
26 marzo 2024
Risposta di Heritage Associates
You walking away with peace of mind feels like mission accomplished for us! ✅ This is exactly the kind of experience we aim to achieve, and your validation means the world to us! Thank you for your trust and kind words. We are grateful for the opportunity to serve you and your loved ones!
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