Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Re-assigned an IPv4 subnet to another customer without our knowledge or permission and then started BGP Hijacking the subnet with their own ASN. Edit 26-06-2021: Obviously lies within Heficed's... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Heficed has been incredible from the very start. We've used multiple providers before but the price and service quality offered by Heficed is unmatched up until now. Especially in terms of customer se... Leggi di più

Valutata 5 stelle su 5

I've been using Heficed's IP Marketplace for 4 months, and the 2 questions were promptly addressed via email, and shortly after the ticket was closed, Heficed updated their Support page with extra det... Leggi di più

Valutata 2 stelle su 5

They removed paypal payment method... at the same time the ability to pay in other currencies than dollar. Banks for EURO customers are so grateful for the additional fees. Service is acceptable but... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di cloud computing
  2. Servizio di cloud storage
  3. Provider di servizi Internet
  4. Impresa di web hosting

Scritti dall'azienda

Headquartered in London, Heficed provides full-range services for IP lease, monetization, and management services. Heficed serves around 60 multi-billion industries starting from hosting to automotive or healthcare. With millions of IP addresses and 12 years of industry experience and operations globally, Heficed can meet any demand needs. That includes automated provisioning bare-metal solutions and cloud services in 9 locations around the world.


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

182 recensioni

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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,5

Tutte le recensioni

(182)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best service and support

Heficed has been incredible from the very start. We've used multiple providers before but the price and service quality offered by Heficed is unmatched up until now. Especially in terms of customer service, support and sales. Laurynas is always available and tirelessly providing us with support. Overall, the experience has been great. We are really happy with Heficed and highly recommend it.

2 luglio 2021
Non scritta su invito
Valutata 2 stelle su 5

They removed paypal payment method..

They removed paypal payment method... at the same time the ability to pay in other currencies than dollar. Banks for EURO customers are so grateful for the additional fees.
Service is acceptable but there is a CPU power limit when you consume too much, that's the only provider I know that does this.

28 giugno 2021
Logo di HEFICED

Risposta di HEFICED

Hi Florent,

Thank you for your sincere feedback, we really appreciate it!

We made a difficult decision to remove Paypal as a payment method, which was based on how popular Paypal is amongst our customers. We truly apologize if this decision was an inconvenience for you. We invite our customers to share their feedback about other payment options they would like to see on Heficed; please share your thoughts on our Feedback board here >> https://feedback.heficed.com/feature-requests/p/new-payment-method-to-pay-for-heficed-services.

As for the CPU limits, Cloud Servers run on a virtual environment and share physical resources with other cloud users on the same hardware. We introduced CPU limits to ensure smooth running to all of our customers, meaning your services would not be affected by someone overusing the resources too.

If you still have questions, talk to us on Slack or drop a message to our Support team.

Sincerely,
Customer Success

Valutata 5 stelle su 5

Great customer support

I've been using Heficed's IP Marketplace for 4 months, and the 2 questions were promptly addressed via email, and shortly after the ticket was closed, Heficed updated their Support page with extra details for future users. Also, the Slack channel is a great resource

16 giugno 2021
Valutata 4 stelle su 5

Very good but lack of cpanel partnership

Very good but lack of cpanel partnership

EDIT (to answer your reply): If you had partnership with cpanel, the customers (like me) could have a discount on the monthly price of cpanel like before. Namecheap have a discount but for now, I stay with you even if it is more expensive.

15 giugno 2021
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Risposta di HEFICED

Hi Benoit,

We are happy to see you amongst other HEFICED customers!

Thank you for your feedback, I am adding this integration to our feature request board here >> https://heficed.canny.io/integrations/p/cpanel-integration. Could you share more details in comments, how you would use cPanel and what areas it will help you with the most?

Best wishes,
Customer success team

Valutata 5 stelle su 5

Support is amazing

Support is fast and responsive. Haven't had any problems at all. Their slack is really good for making feature requests.

20 maggio 2021
Non scritta su invito

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