HeatGlow Recensioni 

409
TrustScore 5 su 5

5,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

HeatGlow is super responsive , always a human being at the end of the email the chat or the phone, booking process was made painless through any medium Gareth was in time , understood straight away... Leggi di più

Valutata 5 stelle su 5

I have called upon HeatGlow on two occasions the most recent to replace a pump for our shower, and previously a service for the boiler. On both occasions the work was carried out on the day requested,... Leggi di più

Valutata 5 stelle su 5

Profession and tidy workers. They have been doing work for us for a few years and we've had no problems. Thorough when servicing our boiler and gas appliances.

Valutata 5 stelle su 5

Excellent communication from Heatglow, Karl did a great job, turned up exactly when we were told he would and got straight on with the job. Fantastic to have hot water again after 12 days and numerous... Leggi di più

Dettagli dell'azienda

  1. Idraulico
  2. Ingegnere del gas
  3. Servizio di installazione gas
  4. Installatore di impianti a gas
  5. Ditta specializzata in riscaldamento
  6. Servizi di riscaldamento e boiler

Scritti dall'azienda

Which? Trusted Traders. Cardiff based Heating and Plumbing Engineers. Combined 28 years experience in the Heating and Plumbing trade. Services include: Boiler servicing | Boiler maintenance | Boiler installation | underfloor heating | Landlord/Homeowner gas safety reports | General plumbing | Gas fire servicing | All aspects of Gas work (Gas safe registered) Worcester Accredited


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

409 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

5,0

Tutte le recensioni

(409)

71 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

PROMPT SERVICE

PROMPT SERVICE.
ADVICE GIVEN.
CUSTOMER CARE
GREAT VALUE

9 gennaio 2024
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Customer, thank you for your positive feedback. We're glad you appreciated our service and customer care. We always strive to support and value our customers.

Valutata 5 stelle su 5

Great service

Great service. Knew exactly when plumber would arrive. Plumber was efficient and polite, as always. Diolch!

10 gennaio 2024
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Aled, we're thrilled to hear about your positive experience with our service and plumber. Thank you for your kind feedback! Diolch!

Valutata 5 stelle su 5

Very quick to respond to my phone call

Very quick to respond to my phone call. Then were with me within 2 hours and did an excellent repair job. They are always my first call in any plumbing and heating crisis - so very reliable

4 gennaio 2024
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Barry, we're thrilled to hear that our prompt response and excellent service proved to be reliable for your needs. Thank you for trusting us in times of crisis.

Valutata 5 stelle su 5

HeatGlow is modern and efficient

HeatGlow is modern and efficient. From online booking to text/email appointment reminders, onsite visits professionally represented in company van and uniform, right through to being thoroughly equipped and online email/web for invoice, payment, and receipt shows this company is upto date with the modern commercial world.

Kind and friendly engineer that was methodical and great customer facing skills. A very good experience and service from our HeatGlow visit. I would recommend and have no hesitation in reusing them for future needs.

8 gennaio 2024
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Alan, thank you for sharing your wonderful experience with us. We're thrilled to hear our dedicated team and modern approach met your needs. We look forward to serving you again in the future!

Valutata 5 stelle su 5

On time and boiler successfully fixed

5 gennaio 2024
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Julia, thank you for your feedback. We are glad to hear your boiler was successfully fixed and our service was on time. Your satisfaction is our top priority!

Valutata 5 stelle su 5

Easy booking system and very good engineer

Online booking process was easy.
The engineer was on time, professional, explained the issue and costs to me clearly, and dealt with the problem efficiently.
I would definitely use the company again.

28 dicembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Sarah, we're thrilled to hear about your positive experience with our booking system and professional engineer. We look forward to serving you again!

Valutata 5 stelle su 5

Arrived on time

Arrived on time. Professional and courteous as always. Repaired a boiler that hadn't been serviced for ages. Got it all working in half an hour no fuss at a great price. The whole family is using Heatglow now as they're so good. The online booking system is really easy to use too.

21 dicembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear S Lloyd,

We're delighted to hear about your positive experience. Our team strives for professionalism and efficiency at all times. We're grateful for your loyalty.

Kind regards.

Valutata 5 stelle su 5

Always use for regular boiler service…

Always use for regular boiler service as well as any boiler work. Always professional, helpful, quick. Recommended

19 dicembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Hello Daniel,
We're delighted to hear that you find our service professional and quick. Your recommendation means a lot to us. Thank you!

Valutata 5 stelle su 5

Great professional service

Easy to arrange service online. Good communication and updates. Tom was punctual, professional and friendly. Overall excellent service.

14 dicembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear David, thank you for acknowledging our dedicated team, especially Tom. We appreciate your positive feedback and look forward to serving you again.

Valutata 5 stelle su 5

Boiler service

On time, good communication. Easy to book a boiler service.

Will use again.

Thank you

5 dicembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Richard,

Thank you for your kind words. We're glad to hear you had a positive experience with our boiler service. Looking forward to serving you again!

Best,
[Your Name]

Valutata 5 stelle su 5

Good response

Rapid response to what could have a health issue. Also their honesty in rectifying the problem. Well done.

4 dicembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear G,

We greatly appreciate your praise! Our team strives for honest, prompt responses to ensure the health and satisfaction of our customers.

Best,
Your Support Team

Valutata 5 stelle su 5

Profession service from booking to job completion

Very Easy to book, on time arrival for service, good prompt efficient communication. Friendly helpful technician who alerted us to a supply issue

4 dicembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear DB,

We're happy to hear about your positive experience, from booking to job completion. We thank you for your kind words and our friendly technicians appreciate your recognition.

Valutata 5 stelle su 5

Boiler Service

Prydlon ac effeithiol.
Prompt and efficient.

15 novembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Diolch am eich sylwadau, A Thomas. Rydym yn falch i glywed eich bod wedi mwynhau ein gwasanaeth. Edrychwn ymlaen at weithio gyda chi yn y dyfodol.

Valutata 5 stelle su 5

Excellent service

Efficient friendly service as always provided by Gareth. Turned up within time slot, serviced the boiler efficiently with no problems at all. Would highly recommend HeatGlow to anyone.

23 novembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Alun,
Thank you for your recommendation and kind words about Gareth. We're thrilled to hear you had a positive experience!
Best,

Valutata 5 stelle su 5

Knowledgeable Engineer

Friendly, efficient service as always.

22 novembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear AJ,
Thank you for your kind words! We're thrilled to hear you found our service friendly and efficient. We look forward to serving you again.

Valutata 5 stelle su 5

Turned up on time or close to it

Turned up on time or close to it - which was great as I have a busy job with lots of time-focused commitments; Service was great, and subsequently made a number of very useful tweaks to the Boiler's settings to make it run more efficiently and economically and; provided really helpful advice on a range of boiler related issues including changing radiators. All conducted with great professionalism and politeness

13 novembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Matthew,

We truly appreciate your wonderful feedback. Glad to hear our timely service and helpful advice met your expectations. Your comments motivate us to continue providing excellent service.

Best regards.

Valutata 5 stelle su 5

Fixed the problem straightaway

We've used HeatGlow a few times and this time, like the others, has been first rate. Identified and fixed the problem on a single visit and within the hour.
We also particularly liked booking a slot online.

17 novembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Christian, we're thrilled to hear about your positive experiences and especially glad you found our online booking feature beneficial. We strive for excellent service every time. Thanks for your trust in us!

Valutata 5 stelle su 5

Excellent service from HeatGlow

Excellent service from HeatGlow! Very simple and efficient booking system. Great communication. Really friendly and helpful engineers, Tom and Gareth. We would definitely use again and recommend to others. Thank you.

14 novembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Sarah, thanks for your kind words! We're thrilled our team could assist you efficiently. We appreciate your strategy recommendations and look forward to serving you again.

Valutata 5 stelle su 5

Boiler service

Tom was on time, courteous, explaining exactly the work carried out on the boiler service and advised regarding further work.

3 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service!

It was very easy to book an appointment online and I was given a range of dates and times. After I booked, I was sent a reminder about the appointment. On the day of the appointment, I was sent the estimated time of arrival. The engineer, turned up on time and provided a friendly, polite, professional and efficient service. He also reduced the boiler flow system to help me reduce my bills. I am very happy to recommend HeatGlow.

2 novembre 2023
Non scritta su invito
Logo di HeatGlow

Risposta di HeatGlow

Dear Rhianon, we're thrilled to hear you had a positive experience with our service! Your recommendation means a lot to us. Thanks for taking the time to share your feedback.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più