Lovely friendly educator. Nice salon I just felt like we need more information about the training on leads up to date. I never heard anything from November. Also would be better to be shown how to do... Leggi di più
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I really like the browtech pencil, however 3 weeks after I bought it, it stopped working and wouldn't turn.
I was gutted when MAC discontinued their eyebrow pencil and thought I’d never find an equivalent as I’ve used it for some years now. I’m delighted to say HD Brows eyebrow pencil is very good indeed a... Leggi di più
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Rachel is the ultimate Brow Queen, she is incredible and very talented and I would not go elsewhere. Rachel is a stunning girl with a heart of gold, we always have such a laugh, she is so easy to tal... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
HD Brows are all about bespoke brows for all. From world-class training to award-winning brow products, they've got all your eyebrow needs covered.
Informazioni di contatto
Regno Unito
- 0113 224 7908
- hdbrows.com
4,1
Molto buono
537 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di HD Brows
Thank you so much for your lovely review! We’re thrilled to hear you’re enjoying fast, efficient service and loving the HD Brows products—on your 4th box already, that’s amazing!
We truly appreciate your continued support and loyalty. Can’t wait to send out box number 5 when you're ready!
Thanks
Team HD Brows
I am a recent convert to HD brows
I am a recent convert to HD brows, THE best thing in my post 50 routine. It is like having a mini facelift.
12 marzo 2025
Risposta di HD Brows
Thank you so much for your amazing review! We’re so happy to hear you’ve joined the HD Brows family—and what a compliment to say it’s the best part of your post-50 routine!
We love that it’s made such a difference for you (mini facelift vibes included 😉). Can’t wait to continue being part of your brow journey!
Thanks
Team HD Brows
They helped me when I was struggling…
They helped me when I was struggling and explained everything in full detail
27 marzo 2025
Risposta di HD Brows
Thank you for your wonderful feedback! We're so happy we could assist you when you needed it and that our explanations were thorough and clear. If you ever need help again, feel free to reach out!
Thanks
Team HD Brows
Best eyebrow pencil…
I ordered 2 of Browtec eyebrow pencil the colour was Vamp. I'm so pleased. The delivery was really quick I received them in 2 days. The price was great too. The pencil really 'fills in' the small gaps in my brows & the colour is spot on. My complexion is fair & my hair is silver grey, so it's not too dark. I would recommend this company.
25 marzo 2025
Risposta di HD Brows
Thank you for your wonderful review, Maureen! We're delighted to hear you're happy with your Browtec pencils and that the shade is a perfect match. We appreciate your recommendation and look forward to hearing from you again in the future.
Team HD Brows
First time buying this great product on…
First time buying this great product on line. Excellent service and delivery. Will definitely use them again in the near future.
21 marzo 2025
Risposta di HD Brows
Thank you for your 5 star review, Karen! We're so pleased to hear you had a great experience with our service and delivery. We look forward to speaking to you again soon.
Team HD Brows
Easy to use ordering system
Easy to use ordering system, speedy delivery and excellent product.
18 marzo 2025
Risposta di HD Brows
Thank you for the fantastic 5-star review! We’re so happy to hear that you found our ordering system easy to use and enjoyed the speedy delivery and excellent product. Your feedback means a lot to us!
Thanks
Team HD Brows
Risposta di HD Brows
Thank you for your kind words! We're so pleased to hear you were impressed with our fast service.
Thanks
Team HD Brows
over priced and forever out of stock
Love the products however they are extremely over priced compered to other brands that are just as good. HD Browtec vamp pencil is always out of stock and is in high demand at my salon.
18 febbraio 2025
Risposta di HD Brows
Thank you for your feedback. We’re so glad to hear you love our products! We truly appreciate your support and understand your concern regarding the pricing. We work hard to ensure our products are of the highest quality, and while our prices may be higher than some other brands, we believe they reflect the premium nature and performance of our products.
We also completely understand the frustration with the availability of the HD Browtec Vamp pencil. It is a popular product, and we’re working hard to restock it as quickly as possible. We appreciate your patience and will notify you when it’s back in stock.
If you have any other concerns or need assistance with anything else, please don’t hesitate to reach out. We’re here to help!
Thanks
Team HD Brows
Risposta di HD Brows
Thank you for your fantastic feedback! We’re so glad to hear that you’re happy with our fast delivery and service. We always strive to provide the best experience, and it’s great to know we’re meeting your expectations!
Thanks
Team HD Brows
Lee…
Lee is always so helpful and such a ray of sunshine to speck to
4 marzo 2025
Non scritta su invito
Risposta di HD Brows
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Lee has been so helpful and brightened your experience. We’re lucky to have such a positive team member!
If you ever need anything else, feel free to reach out. We’re here to help!
Thanks
Team HD Brows
Good customer service and item received…
Good customer service and item received very speedily.
4 febbraio 2025
Risposta di HD Brows
Thank you for your kind feedback! We’re so glad to hear that you had a positive experience with our customer service and that your item arrived quickly. We always aim to provide fast and reliable service!
Thanks
Team HD Brows
Risposta di HD Brows
Thank you for your excellent review! We're so glad to hear that you found our website easy to use and were able to find the product you wanted quickly.
Thanks
Team HD Brows
Easy to purchase and quick delivery
10 febbraio 2025
Risposta di HD Brows
We're thrilled to hear that you found the purchase process easy and the delivery quick. We appreciate your feedback!
Thanks
Team HD Brows
Ordering was straightforward and the…
Ordering was straightforward and the items arrived in good time .
All very satisfactory.
10 febbraio 2025
Risposta di HD Brows
Thank you for your review! We're glad to hear that the ordering process was straightforward and that your items arrived on time. We truly appreciate your feedback and are happy that everything met your expectations!
Thanks
Team HD Brows
I must be doing something wrong
I must be doing something wrong. It looks like I have applied a felt tip pen. I have very oily skin. When I did manage to get it looking “ok” it had all disappeared within a hour. Sorry this product was not for me.
3 febbraio 2025
Risposta di HD Brows
Hi Donna,
Thank you for your feedback- We are sorry to hear you are having issues with application- Depending on how dark you want your brows will depend on how much pressure you apply- Please do reach out to our Customer Experience team who will be able to support you and application.
Thanks
Team HD Brows
Very quick delivery of my order which…
Very quick delivery of my order which was easy to order online too.
31 gennaio 2025
Risposta di HD Brows
Thank you for your review! We're so happy to hear that your order arrived quickly and that the online ordering process was easy for you.
Thanks
Team HD Brows
Great HD brow training day
Great HD brow training day. So informative aswell as being a really friendly relaxed environment.
16 gennaio 2025
Risposta di HD Brows
Thank you for your fantastic review! We're so glad to hear that you had a great experience during your HD brow training day. It's wonderful to know that you found it informative and enjoyed the friendly, relaxed environment. We truly appreciate your feedback and look forward to supporting you in your brow journey!
Thanks
Team HD Brows
Awful product
Awful product! Product does not do as described. Do not order Brown Brow Glue. Useless and a waste of money will be going in the bin. Will not be ordering from HD brows again I expected so much more.
27 gennaio 2025
Risposta di HD Brows
Hi Rachel, thank you for your feedback, we are sorry to hear you do not like the product. Please feel free to contact our customer experience team who can advise on the correct application method.
good session - goes quick though so best to try have some experience before
good tutor - could be slightly longer and have other models to practice on
9 gennaio 2025
Risposta di HD Brows
Hi Nicola, Thank you for your feedback. x
Pencil kept snapping
Pencil kept snapping even when I only twisted it slightly. Ran out so quickly. Very disappointed.
8 gennaio 2025
Risposta di HD Brows
Hi Kelly, We are very sorry to hear this, please send over an email to our customer experience team, Info@hdbrows.com and the team will be happy to help
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