The training modules were really useful and well structured. The way the content is organised makes you go through everything step by step, which helps ensure you actually retain the information ra... Leggi di più
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The theory training was brilliant and veru helpful, easy to understand and straightforward. The practical training was also very informative and quite involving , giving us the confidence needed to... Leggi di più
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It was a great day today really appreciate the interviewer she takes time to listen to my answers and questions, she is kind and respectful all throughout the interview process She speaks well,and... Leggi di più
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Great training morning with David! He really knows his stuff. He made what's normally a boring day very interactive and enjoyable. Perfect for the job! Best training company I've worked with so far.
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Dettagli dell'azienda
Scritti dall'azienda
Healthier Business Group is the leading compliance solution provider for the healthcare recruitment market. We offer a comprehensive range of services, including online and practical training, occupational health screening, clinical interviews, clinical appraisals, and NMC revalidations. Our mission is to simplify compliance for our clients and their candidates by delivering high-quality, cost-effective, and swift services. We believe that the team always comes before the individual. Our success is driven by our incredible team, who work tirelessly every day to advance our mission.
Informazioni di contatto
3009 Abbey Mill Business Centre, PA1 1JS, Paisley, Regno Unito
- 0141 889 5522
- support@hbcompliance.co.uk
- hbcompliance.co.uk
4,7
Eccellente
339 recensioni
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Solitamente risponde entro 48 ore
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Risposta di Healthier Business Group
Thank you for your amazing review Mircea! We are so happy you found our services useful #TeamHB
Risposta di Healthier Business Group
Thank you for your 5 star review Sabrina! We are over the moon you had an excellent experience #TeamHB
I was told my certificate will be ready…
I was told my certificate will be ready within 24 hours of completing my practical training on the 1st of February 2026, but i haven't received my certificate till now even after doing the required online training. I have been going back and forth with the direct training academy via email because of my physical training certificate.
1 febbraio 2026
Non scritta su invito
Risposta di Healthier Business Group
Hi Cynthia, thank you for taking the time to share your feedback. I’m sorry for the frustration this has caused and appreciate the opportunity to clarify.
For Care Certificate training, a standalone certificate is not issued following the practical session alone. The Care Certificate is completed in two parts: the training and knowledge element, which we deliver, and the workplace observations, which must be completed and signed off by the employer.
Once the required training and online learning have been completed and passed, a Care Certificate Workbook is issued. This confirms the training undertaken and is provided to the employer, who is responsible for completing the practical observations and formally signing off the Care Certificate.
If there has been any confusion around this please do not hesitate to contact us on 0141 889 5522 or email us on support@hbcompliance.co.uk
The training is easier to understand
The training is easier to understand
5 febbraio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Ebere for your positive feedback! #TeamHB
The e-learning courses are well structured
The e-learning courses are well structured, easy to navigate, and very practical. Content is clearly explained and relevant, making compliance training straightforward rather than overwhelming. I especially appreciated how the modules break down complex topics into manageable sections. A great platform for both individuals and organisations needing reliable compliance training.
5 febbraio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Cynthia for taken the time to write such lovely feedback! we are so happy to hear you found the E-Learning courses well structured, easy to navigate and very practical #TeamHB!
Risposta di Healthier Business Group
Thank you very much Elita for your feedback we are so thrilled to hear you found the modules detailed and accurate! #TeamHB!
The Practical Class was extremely…
The Practical Class was extremely informative and well conducted. The session was hands-on and easy to understand, which helped build confidence in handling real-life emergency situations. The instructor explained each step clearly and ensured that every student got a chance to practice. The demonstrations were practical, engaging, and very useful. Overall, it was an excellent and valuable learning experience that enhanced both knowledge and skills.
2 febbraio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Nandhini for sharing your Practical Training experience with us. We are so delighted the session exceed standards! we hope to welcome you back very soon #TeamTDTA!
The Autism Awareness course
The Autism Awareness course is tailored in a simple easy to follow manner and information is adequate to understand and not overwhelmimg and unneccesarly detailed, and that helps to mantain the enthusiasim to the end, I enjoyed it.
3 febbraio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Nomonde for your feedback we are so thrilled to hear you found the Autism Awareness course information effective prior to your enhancing your knowledge and understanding! #TeamHB!
very interactive
2 febbraio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Shamsudeen for taken the time to leave us a lovely review. We are so thrilled to hear you fond our platform very interactive. #TeamHB!
It was a good experience
30 gennaio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much for your kind words! #TeamHB!
It was wonderful experience.
1 febbraio 2026
Non scritta su invito
Risposta di Healthier Business Group
Hi Milan, thank you very much for sharing your experience with us! #TeamHB
Overcharging
This comany charge my company for online courses, then charge me 18 pounds (small fee for admin they say) for an electronic certificate for my CPD. Then more money for practical. Also the certificate is available for 30 days so if not download you will have to pay again for something that is paid already. So the 18 pounds is NOT for the certificate in an email the 18 pounds is for a link that expired in 30 days. Absurd!!!
1 febbraio 2026
Non scritta su invito
Risposta di Healthier Business Group
Hi Sonia, thank you for taking the time to leave your feedback.
We note your comments regarding the certificate cost, so it’s important to clarify this first. The £18 charge you’ve referenced does not relate to accessing the training itself. As you stated, the training was arranged and paid for by your agency rather than by you personally. The £18 applies because the training was not self-funded and represents a reimbursement back to the client account once the training had been completed and the certificate issued.
Once issued, the certificate is yours to keep and can be used to support work with other agencies. Because the certificate is portable and continues to hold professional value beyond the original placement, agencies do not typically fund unlimited ongoing access where the qualification can then be used elsewhere. The reimbursement reflects that distinction fairly.
It’s also important to clarify that you are not required to pay repeatedly to access your certificate. Download links provided via the portal expire after 30 days as a deliberate security control. This is in place to protect personal data, prevent certificates being accessed via forwarded or shared links, and reduce the risk of unauthorised access to employment-grade documents. Time-limited links ensure certificates are only accessed by the intended recipient and remain compliant with data protection and information security standards. If access is needed again after this period, a new secure link can be requested directly via the portal at no additional cost.
We also note your comments suggesting that further charges apply for practical training. To be absolutely clear, we are a private training provider, not an NHS service, and practical training cannot be delivered free of charge. Live, in-person practical training involves qualified instructors, formal assessment, suitable facilities, specialist equipment, and strict compliance with statutory safety and governance standards. These are real, unavoidable costs. Expecting practical training of this nature to be provided without charge is simply not realistic, safe, compliant, or a viable business model for any private training provider.
We appreciate you taking the time to raise your concerns. The vast majority of clients and candidates understand how accredited practical training is delivered and the costs involved, and we’re always happy to explain this where it isn’t immediately clear. We remain confident that our pricing and access arrangements are transparent, proportionate, and among the most cost-effective available in the market.
If you need any further assistance or would like clarification on any part of the process, our team is more than happy to help. You can contact us at support@hbcompliance.co.uk, via live chat, or by calling 0141 889 5522, and we’ll be glad to talk it through with you
I completed my CSTF training with…
I completed my CSTF training with Direct Training Academy and had a very positive experience. The course was well organised and easy to understand. The tutor explained all topics very well, clearly, and patiently, which made the session easy to follow and engaging. All mandatory healthcare topics were covered properly in a professional learning environment.
The booking process was smooth, and the staff were helpful throughout. The training was very useful for healthcare work Overall, I am very satisfied with the CSTF training and would highly recommend Direct Training Academy.
31 gennaio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Sushanth for leaving us a kind review. We are so thrilled to hear you had such a positive smoot experience with ourselves! we hope to welcome you back very soon! #TeamTDTA!
The interview was conducted in a…
The interview was conducted in a friendly, respectful and professional manner.
30 gennaio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Clara for leaving us a kind, positive review! #TeamHB!
David was a very nice person,Clear…
David was a very nice person,Clear explanatory
29 gennaio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Ifeoluwa for sharing your experience, we will certainly pass on your kind words to David. We hope to welcome you back very soon. #TeamTDTA!
Trainer was impatient
Whilst the training covered the practical aspect of the online theory, the trainer was argumentative and impatient with individuals who may have not remembered something or who struggled. After seamlessly completing the practicals I mentioned I did not remember one part of the paediatric cpr and he accused me of not listening to him during the training and became quite loud and spoke to a few individuals in a disrespectful manner. In the future trainers should remember they are representing an organization and their behaviour should be warm, welcoming and supportive in a learning environment. I have done trainings before with this organization with no problems so I hope this was a one of incident.
29 gennaio 2026
Non scritta su invito
Risposta di Healthier Business Group
Hi Rainah, thank you for taking the time to share your feedback. We’re pleased to hear that the practical elements of the session were completed successfully and that you have previously had positive experiences with our training.
We’re sorry to hear that you felt aspects of the trainer’s approach were not as supportive as expected. We have reviewed this feedback carefully alongside session records, discussions with the trainer, and feedback from multiple other candidates who attended the course. The overall feedback from the session was positive, with no concerns raised regarding professionalism or conduct. A small number of candidates did note that the trainer has a naturally jokey, informal manner and is from Glasgow, and one commented that they could understand how this style may have been interpreted differently by some individuals.
While our review did not identify any issues with the trainer’s conduct, we recognise that individual experiences can vary and are genuinely sorry that this session did not meet your expectations. We remain committed to maintaining high professional standards and ensuring a positive learning environment for all candidates.
We would love to discuss this further with you. Please don’t hesitate to contact us on 0141 889 5522. #TeamTDTA!
THIS COURSE IS OVER HYPED FOR NURSES…
THIS COURSE IS OVER HYPED FOR NURSES UNLESS THEY ARE ACTIVELY WORKING IN SAFE GAURDING AREAS. WHERE LEVEL 2 IS OVERLY SIMPLISTIC THIS IS WAY OVER THE TOP. YOU DO NOT NEED TO KNOW WHAT EVERY MEETING IS FOR AND DOES
22 gennaio 2026
Non scritta su invito
Risposta di Healthier Business Group
Hi, Susan, thank you for taking the time to share your feedback.
Our safeguarding courses are aligned to the Core Skills Training Framework (CSTF) and are designed to meet nationally recognised safeguarding standards. The content, including terminology and multi-agency processes, is required to ensure learners understand how safeguarding concerns are managed in practice, even if they are not personally involved in every stage.
The level of safeguarding training allocated to a learner is determined by the client or placement organisation, often based on role requirements or local trust expectations. We do not select the course level on behalf of individual learners, and this decision sits outside of our control.
We appreciate that for some professionals, particularly those with prior experience, elements of the course may feel more detailed than expected. However, the depth of content is intentional to ensure consistency, compliance, and patient safety across a wide range of clinical settings.
This feedback is noted, and we continue to review our courses regularly alongside the overwhelmingly positive feedback we receive to ensure they remain clear, relevant, and compliant with national standards. #TeamHB!
David was friendly, amiable and knowledgeable
David was friendly, very knowledgeable and approachable. Very clear and concise delivery of module delivery. Engaged all other clients to converse regarding experiences etc. In all excellent teacher. Thank you David.
29 gennaio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Richard for sharing your feedback. We are so grateful that you shared your positive experience at your Practical Training session with David. We will certainly pass on your kind words and hope you welcome you back in the future. #TeamTDTA!
3 Key words
3 Key words
Professionalism
Well planned and
Very organised
27 gennaio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Eze for your kind words we are so pleased to be reading your feedback!#TeamHB
Excellent teaching
Excellent teaching. The teacher was super helpful, polite, knowledgeable.
25 gennaio 2026
Non scritta su invito
Risposta di Healthier Business Group
Thank you very much Zoi for taken the time to leave us such a positive review, we truly value your feedback! #TeamHB
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