The first delivery is a disaster as he put in the wrong door and when I found out when I phone your office they mentioned that mail man put in a Brown door with a silver mail box, and my door is pure... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The design featuring both Queen Victoria and Queen Elizabeth II is stunning and full of detail. However, be prepared for the size, as a one-tenth sovereign, it is quite small, though the 24-carat gol... Leggi di più
L'azienda ha risposto
Brilliant customer service, talked through the whole procedure from start to finish and the whole experience was exactly as they described it. All the different staff I've spoken to over the last cou... Leggi di più
L'azienda ha risposto
Well pleased with my purchase of the eighth sovereign with Queen Elizabeth and Queen Victoria then King Charles on the other side. It was very well packed and the lovely gift of Queen Elizabeth's l... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Hattons of London
Scritti dall'azienda
Specialists in Rare and Exclusive Gold Sovereigns
Hattons of London is a trusted and respected specialist in rare and exclusive coins, including world firsts and exclusive releases.
We provide a bespoke service to new and existing coin collectors, offering a variety of heritage and modern gold coins.
Hattons of London has a team of highly skilled account managers, who are on hand to offer advice and information about the products we offer and the world of numismatics.
14 Day Complete Satisfaction Guarantee
Order with confidence
We are so confident that you will enjoy and appreciate the coins we offer that we provide our clients with a 14 Day Complete Satisfaction Guarantee.
This provides you with peace of mind, and an opportunity to ensure that your purchase meets your expectations in every way, and is backed up by our first-class client services team. None of our competitors offer this commitment.
Informazioni di contatto
4,9
Eccellente
14K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Hattons of London
Mr White, Thank you so much for taking the time to share your thoughts with us. It's always a delight to hear from someone who appreciates the artistry and craftsmanship that goes into our special pieces. Our team is dedicated to ensuring everything, from service to delivery, meets our clients' expectations, and your kind words reassure us that we're on the right path.
Warm regards,
Becky
Good service very pleased .
5 agosto 2026
Risposta di Hattons of London
Lee, Thank you for your lovely words! It's fantastic to hear you're so pleased with our service. We're always here to help make your experience with us as delightful as possible.
Warm regards,
Becky
My original order got lost and they…
My original order got lost and they were quick to replace it
5 agosto 2026
Risposta di Hattons of London
Caroline, Thank you so much for leaving your thoughts! I'm thrilled to hear that we were able to quickly resolve the issue with your original order. We always aim for a smooth and pleasing experience, so I’m glad we could set things right for you.
Warm regards,
Becky
Risposta di Hattons of London
Stephen, Thank you for taking the time to share your experience with us! I’m delighted to hear that the ordering process was smooth for you and that your item met your expectations. Our team works hard to ensure a seamless experience, so it’s wonderful to see that reflected in your review.
Warm regards,
Becky
Great company, great service 5⭐️
Received an order few months back, forgot to leave a review, bought couple different 1/10 sovereigns. Very pleased with process and a nice touch of the company adding the book and other material in relation to the coins. Will definitely be checking out website in future 5⭐️ Thanks again folks
30 giugno 2026
Non scritta su invito
Risposta di Hattons of London
What a delightful surprise to hear from you! I'm thrilled to know you enjoyed the 1/10th sovereigns and found the added book and materials a nice touch. It’s always our aim to add a little something extra to spark your interest and appreciation for these special pieces.
Warm regards,
Becky
My order arrived on time and I was…
My order arrived on time and I was given advance notification when it was due to be delivered. Very happy with the service I received. Also appreciate that I am considered a valued customer.
28 luglio 2026
Risposta di Hattons of London
Bryan, Thank you for your kind words! It's wonderful to hear that your order arrived right on time and that the delivery notifications kept you in the loop. We always strive to make our customers feel valued, and your feedback truly makes our day brighter.
Warm regards,
Becky
Risposta di Hattons of London
Mr Underhill, Thank you so much for sharing your experience! I'm delighted to hear that everything went smoothly with your order and it arrived right on time. It's our top priority to ensure that our customers have a seamless experience from start to finish.
Warm regards,
Becky
Risposta di Hattons of London
Thank you for leaving us 5 stars, Tim! Sometimes, less is more, and your review says it all. If there's anything else you'd like to add in the future, feel free to reach out.
Warm regards,
Becky
When you said it was being delivered
When you said it was being delivered. Well presented. I'm happy with my order. Thank you.
30 luglio 2026
Risposta di Hattons of London
Thank you so much for your kind words, Mr Potter! I'm delighted to hear that you're pleased with your order. We always aim to add a little extra shine to your experience, and it's wonderful to know you're happy with the presentation and delivery.
Warm regards,
Becky
All the information I received from…
All the information I received from calls,emails. Delivery just 1 day from what was said. Lovely order package plus the book.
30 luglio 2026
Risposta di Hattons of London
Richard, Thank you for sharing your thoughts with us! It's wonderful to hear that your order, along with the book, arrived promptly just as promised. Our team works hard to ensure every detail is taken care of, so your kind words truly mean a lot.
Warm regards,
Becky
2026 Queen Elizabeth II and the Lion Platinum-Gold One Tenth Sovereign
Item was exactly as described and arrived promptly, packaged very well.
30 luglio 2026
Risposta di Hattons of London
Liam, Thank you for your review! We’re thrilled that you’re happy with your purchase and the care we put into packing it up for its journey to you. It's magic to hear that the item was just as you expected.
Warm regards,
Becky
JUST HAD A FANTASTIC FOLLOW UP CALL…
JUST HAD A FANTASTIC FOLLOW UP CALL FROM KATIE AT HATTONS OF LONDON REGARDING MY GOLD COINS HER PROFESSIONALISM AND KINDNESS REALLY STOOD OUT SHE WENT ABOVE AND BEYOND TO MAKE SURE I WAS HAPY WITH EVERYTHING KATIE IS SIMPLEY THE BEST AND I WOULDNT HESITATE TO RECOMMEND THIS COMPANY TO ANYONE FIRST CLASS SERVICE
30 luglio 2026
Non scritta su invito
Risposta di Hattons of London
Wow, reading your kind words absolutely made my day, Colin! I'm delighted to know that our communication left such a positive impression. It was an absolute pleasure to ensure everything was just right for you. Thank you so much for your wonderful recommendation—your support means the world to us!
Wishing you all the best,
Katie
Risposta di Hattons of London
Thank you so much for sharing your lovely feedback! It’s fantastic to hear that our team provided you with great service and prompt delivery. We aim to make every experience smooth and enjoyable, so knowing we’ve hit the mark with you truly makes our day.
Warm regards,
Katie
Risposta di Hattons of London
Howard, thank you for taking the time to share your thoughts! We're delighted to hear that our service and delivery brought a smile to your day. It's always a pleasure to know we're hitting the mark for you. If there's anything else you fancy or would like to know, feel free to reach out. Have a wonderful day!
Warm regards,
Katie
Efficient office
Efficient office, helpful on one hand, too persistent in follow-up perhaps with telesales. On the other. Well packaged and stylish . Good packaging and delivery
29 luglio 2026
Risposta di Hattons of London
Thank you for sharing your thoughts with us, Stephen! I'm glad to hear you were pleased with the packaging and delivery. We aim to ensure every piece reaches its new home in pristine condition and is a joy to open. I appreciate your feedback regarding our follow-up – finding that perfect balance is important for us, and your input helps refine our approach. If there's anything more we can do to make your experience even better, please just let us know.
Warm regards,
Katie
Risposta di Hattons of London
Paul, thank you for such a glowing review! I'm thrilled to hear that your experience with us was smooth sailing from start to finish. There's nothing quite like knowing our products are finding their way into the hands of someone who appreciates them. Should you need anything else, or just fancy a chat about our latest releases, feel free to reach out.
Warm regards,
Katie
I was ordering the "Three Kings" 10th…
I was ordering the "Three Kings" 10th 0f a sovereign for my daughter and had an interesting chat with the gentleman dealing with me. The delivery was prompt and I am very happy with my purchase. Thank you.
28 luglio 2026
Risposta di Hattons of London
Thank you so much for taking the time to share your experience, Colin! How wonderful to hear that you enjoyed your conversation while ordering the "Three Kings" 10th of a sovereign for your daughter. We always strive to offer more than just our unique coins, and it warms my heart to know that your interaction left a positive impression. I'm delighted to hear that the delivery was prompt and that you're pleased with your purchase.
Warm regards,
Katie
Risposta di Hattons of London
What a delight to hear that you're pleased with your coin! It's always wonderful when a special piece becomes a cherished part of your collection. If you ever have any questions or just want to chat about your next amazing find, don’t hesitate to reach out. Enjoy showcasing your new coin!
Wishing you all the best,
Natalie
Risposta di Hattons of London
Hi Richard,
Thank you so much for taking the time to share your experience! We're thrilled to hear that your order process was smooth and that your delivery was as swift as can be. It’s always a pleasure to know we're hitting the mark in making your experience seamless and enjoyable.
If there’s anything else you’d like us to help you discover, don’t hesitate to reach out.
Take care,
Natalie
Just seen the advertisement and looked…
Just seen the advertisement and looked good as buy some coins now and again
21 luglio 2026
Risposta di Hattons of London
Teresa, thank you for your lovely review! We're thrilled to hear that our advertisement caught your eye. It sounds like you have a keen eye for unique finds, and we're always here to share the excitement with you. Whether you're adding to your collection or simply admiring some new additions, it's always a pleasure to help out. If you ever want to chat about your latest finds or need more information, feel free to reach out.
Warm wishes,
Katie
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.