Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan an... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... Leggi di più
L'azienda ha risposto
Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... Leggi di più
L'azienda ha risposto
Bought a Samsung TV 50” at €799 online only to be told 5 mins after purchasing that the item was not in stock. I requested an immediate refund which has take 7 days to be actioned and now I have been... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di mobili per camere da letto
- Negozio di telefoni cellulari
- Negozio di computer e accessori
- Negozio di casalinghi
- Negozio di lavatrici e asciugatrici
Informazioni su Harvey Norman Ireland - Swords
Scritti dall'azienda
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Scritti dall'azienda
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informazioni di contatto
Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlanda
- 01 8909900
4,4
Eccellente
1K recensioni
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The interaction with the website and…
The interaction with the website and then the staff on the phone and in the store was perfect
12 maggio 2026
Risposta di Harvey Norman Ireland - Swords
Hi Declan,
We are so happy to hear that your experience with our website and staff was perfect! We appreciate your kind words.
Kind Regards,
Kevin
Great service from Harvey Norman…
Great service from Harvey Norman Ireland. Friendly staff, helpful advice, and a smooth buying experience. Highly recommended.
16 maggio 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Swords
Hi there,
We appreciate you sharing your positive experience. We're happy to hear our staff provided helpful advice and a smooth buying experience.
Kind Regards,
Conor
Wrong item in my click and collect.
Wrong item in my click and collect.
When I rang they said they hadn't it in stock. Which I then had to travel to blanchardstown to get it.
Also problems there when I got there
13 maggio 2026
Risposta di Harvey Norman Ireland - Swords
Hi Sarah,
Thank you for your review. Apologies for any inconvenience regarding your click and collect order.. We are looking into this with the relevant teams to prevent similar occurences.
Kind Regards,
James
Risposta di Harvey Norman Ireland - Swords
Hi Barbara,
We appreciate your positive feedback. We are glad you enjoyed our service.
Kind Regards,
James
Large cooker delivery
Communication with the shop on when the cooker was to deliver could have been better. The delivery men
were very diligent about how they brought the cooker in and mindful of my walls and furniture I was very grateful for this consideration
11 maggio 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Swords
Hi there,
We appreciate your feedback and are glad to hear our delivery team was so careful. We will certainly review our communication process to ensure a smoother experience for future deliveries.
Kind Regards,
James
Online purchase,Bought a mobile phone online as it…
Bought a mobile phone online as it wasn't available in store,got delivered within about 4 days even though it was suppose to be alot longer for delivery so I was very happy with that
8 maggio 2026
Risposta di Harvey Norman Ireland - Swords
Hi Cathy,
We're so glad to hear your mobile phone arrived much sooner than expected! We appreciate you sharing your positive experience with us.
Kind Regards,
James
antastic delivery service from Harvey…
antastic delivery service from Harvey Norman yesterday! The team arrived right on time and were professional and courteous from start to finish. I was especially impressed that they put a protective mat down on the hall floor before bringing the sofa in.
The whole process was smooth, efficient, and completely hassle-free. Delighted with both the sofa and the excellent customer service. Highly recommend!
14 maggio 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Swords
Hi Fionnuala,
We appreciate you sharing your positive experience. We are happy to hear that the delivery was smooth and efficient, and that our team was professional and courteous. Thank you for your recommendation!
Kind Regards,
James
Risposta di Harvey Norman Ireland - Swords
Hi Alex,
We appreciate your positive feedback. We're glad you liked our service and product selection!
Kind Regards,
James
Great delivery experience with HM
Great delivery experience with HM. Tommy delivered and installed a washing Machine and Dishwasher. He was very professional and supported a tricky install without any issues. Highly recommend.
13 maggio 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Swords
Hi Derek,
We appreciate your feedback! We're delighted to hear about your great delivery experience and that the installation was professional and smooth. Thank you for your recommendation.
Kind Regards,
James
Impeccable service
Impeccable service; everyone was very attentive and friendly. I really enjoyed the service.
6 maggio 2026
Risposta di Harvey Norman Ireland - Swords
Hi Victor,
We appreciate you sharing your feedback. We're so happy you enjoyed the service and that everyone was attentive and friendly!
Kind Regards,
James
Easy collect experience.
6 maggio 2026
Risposta di Harvey Norman Ireland - Swords
Hi Fernando,
We are happy to hear that you had an easy collection experience in-store. We appreciate your feedback!
Kind Regards,
James
Property damage unsolved
When the staff brought the new fridge/freezer inside, they broke one of our pendant lamps by mistake. They made me sign the papers, without telling me that there is a customer section, where you can report this kind of issues (I wasn't aware of this section). Without giving me solutions, they just apologies and left. After that I realised that any damage caused to the property can be reported to the company.
9 maggio 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Swords
Hi Maria,
We regret to hear about the damage to your lamp during the delivery of your order. If you can contact our customer service team at "customer@support.harveynorman.ie" with the details of your order, the team will be able to look into this for you. Thank you for bringing this to our attention.
Kind Regards,
James
Quick and easy
Quick and easy, hassle free process. Bought the item online, received message in 3 days to come to Collect it in the store. Went to the store & in / out in 5 mins.
1 maggio 2026
Risposta di Harvey Norman Ireland - Swords
Hi Tomas,
We're happy to hear that you had a quick and easy experience with our online purchase and in-store collection process. Thank you for your positive feedback; we appreciate it!
Kind Regards,
James
Online purchase
I shopped in store and online. Smooth and efficient service. Knowledgable staff. Online was simple to navigate
2 maggio 2026
Risposta di Harvey Norman Ireland - Swords
Hi Mary,
We're so happy that you found our in-store and online service smooth and efficient! It's great to hear our staff's knowledge and the website's simplicity helped you.
Kind Regards,
Kevin
Risposta di Harvey Norman Ireland - Swords
Hi Janet,
We appreciate you sharing your experience with us; we are so glad to learn that you found our service efficient and helpful.
Kind Regards,
Kevin
Very poor service from Harvey norman…
Very poor service from Harvey norman agents Swords.
1.I had cancelled an order and asked to replace it with another 10 days ago one agent said we asked the refund and he issued an e receipt for the the item to be replaced. I went today after 10 days to check and nothing has been done no refund and no item replaced. Very upsetting 😡
2. I went to claim the earphones 10 days ago one agent said oh come back in 10 days because we done have them in stock . After 10 days another agent said why the other agent told you that!!! You should claim it via Samsung.
Why you dont do do proper training equal to all the agents and test them before starting as they represent the image of the company.!!!!
9 maggio 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Swords
Hi Abbie,
We appreciate you bringing this to our attention. We're sorry you experienced issues with your order cancellation and earphones claim. The inconsistency in service is not what we aim for. We'll address your feedback to improve our team's training. Thank you for your time. If we can assist you further, please email our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Sales person understood what I wanted…
Sales person understood what I wanted and was able to get goods for me, he was very helpful and efficient
Delivery service was on time, helpful, pleasant and polite
6 maggio 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Swords
Hi David,
We appreciate you sharing your feedback. We're happy to hear that the salesperson understood your needs and was helpful and efficient, and that the delivery service was on time and pleasant.
Many thanks,
Katie.
I said im on my way for contactless…
I said im on my way for contactless delivery to my car which stated we aim to delivery it to your car within 10/15 minutes i waited in my car 50 minutes to have to then enter the shop to be told by a back store employee there was an it glitch
Does not sound very plausible then after brining it out said your okay with it from here at the till like no im not that whys I wanted it dropped to my car cause I can't manage it alone very poor service
3 maggio 2026
Risposta di Harvey Norman Ireland - Swords
Hi Stephen,
We regret that our service did not meet your expectations. We're sorry about the delay and the inconvenience caused by the glitch and the delivery. We'll look into this to improve our service. Thanks for your feedback.
Many thanks,
Katie.
I send 3 stars because the store didn’t…
I send 3 stars because the store didn’t send a message about my mobile, we went to the store to ask if my mobile I arrived and it had
29 aprile 2026
Risposta di Harvey Norman Ireland - Swords
Hi Fernanda,
We appreciate your feedback. We're sorry we didn't notify you about your mobile's arrival. We'll review our procedures to improve our communication.
Many thanks,
Katie.
We drop by today at Harvey Norman…
We drop by today at Harvey Norman Airside just to have a look for an air purifier just to look but the staff is very convincing and make the story short we bought the Dyson purifier +cool HP1 .. thanks to Emma .. keep up the good work and the power of convincing… 5 stars
Lito and Phelomel
5 maggio 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Swords
Hi Antonio,
We're happy to hear that you had a great experience while shopping for an air purifier. It's wonderful that our team member was able to assist you with your purchase. Thank you for your positive feedback!
Kind Regards,
Kevin
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