Spoke with the manger Dylan , about the stand on my LG stand by me, being loose he offered to tighten the stand for me for nothing in return I was very impressed with his customer service skills and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Spoke with the manger Dylan , about the stand on my LG stand by me, being loose he offered to tighten the stand for me for nothing in return I was very impressed with his customer service skills and... Leggi di più
L'azienda ha risposto
Abu was a brilliant help to me, very kind person with knowledge and expertise about computers that is second to none. He made sure I got exactly what I needed while staying within my budget. He wasn’t... Leggi di più
L'azienda ha risposto
Bought a tumble dryer as part of the September gift card promotion and have yet to receive my gift card, I have followed up with customer support requesting this twice and they say they have reque... Leggi di più
L'azienda ha risposto
Abu was very helpful and knowledgeable about the SIM free phones that I was interested in, to finding the phone cover and screen protector that were suitable for my new phone. He took on board my re... Leggi di più
L'azienda ha risposto
Scritti dall'azienda

Scritti dall'azienda

Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Irlanda
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I was told delivery would be on Thursday. Thursday morning 8.15 am, I got a call to say they would be with me between 12-2 pm.
Bang on noon they arrived, set everything thing up, removed all packaging and were gone. Exceptional job and friendly too.

Risposta di Harvey Norman Ireland - Cork

Risposta di Harvey Norman Ireland - Cork
Maybe as the whole, this establishment is alright. However, I was not happy with the way they handled one of my orders.
TV was purchased online and it was agreed that will be collected from the warehouse, which is kind of standard process.
However, once I arrived at the warehouse - I was informed that TV was sent to the store. So, I had to turn around and drive to the store to get my item.
I hope representatives from this company will do something about it.. Anyways, it's silly to think that they will or anyone will care. They still be selling their stuff regardless..
So, future customers - brace yourself! This can happen to anyone:) Good day/night to you all!

Risposta di Harvey Norman Ireland - Cork
Fomos muito bem atendidos, principalmente pelo atendente do setor de TVs.

Risposta di Harvey Norman Ireland - Cork
I dealt with a lovely girl in the bedding department genivive who helped me pick a mattress and went through all the details. Wen I ordered it later online I didn't get a confirmation email and Marcius another staff member was so kind and he rang me to confirm my order . Super efficient and helpful. Harvey Norman is my go to store as the staff in all departments are all so knowledgeable and helpful

Risposta di Harvey Norman Ireland - Cork
Everything we get from Harvey Norman is top quality and reasonably priced, staff are helpful and pleasant and the website really navigated

Risposta di Harvey Norman Ireland - Cork
Bought a phone online from Harvey Norman, but only the phone arrived and should have come with a wireless charger but the charger never came. We rang the store and they said they would look into it but they never rang back so I will be ringing again. So 1 star is what im giving and for terrible customer service and I won't be dealing with them again.

Risposta di Harvey Norman Ireland - Cork
They had what I wanted and it was in the post straight away. It arrived in two days in a massive box, when it would have fitted into an A5 padded envelope.

Risposta di Harvey Norman Ireland - Cork
Great product choice, e-mail confirmation sent immediately after purchase, click and Collect email to let me know product was ready for pick up within 24 hours. Customer service team in store professional and efficient.

Risposta di Harvey Norman Ireland - Cork
Communications were great and timely. New washing machine was delivered and installed with zero fuss! Thanks

Risposta di Harvey Norman Ireland - Cork

Risposta di Harvey Norman Ireland - Cork
Bought product to collect in store, security seal was broken on package and looked to be aftermarket film wrapped around it. Looks like package was either damaged or was a returned device, disappointing after paying so much money

Risposta di Harvey Norman Ireland - Cork
Delivery and installation was extremely professional, very nice and helpful guys.

Risposta di Harvey Norman Ireland - Cork
Order for click and collect went to desk was told I had to go to tv section and ask someone there to get it went there and found someone and he took order number and then was waiting over 15 min as he kept helping other people who came up to him after me . What is the point of having a click and collect desk if u cant use it

Risposta di Harvey Norman Ireland - Cork
Assistant was very helpful and served very quickly.

Risposta di Harvey Norman Ireland - Cork
Very approachable staff and the click and collect process was very convenient and quick

Risposta di Harvey Norman Ireland - Cork

Risposta di Harvey Norman Ireland - Cork
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