Spoke with the manger Dylan , about the stand on my LG stand by me, being loose he offered to tighten the stand for me for nothing in return I was very impressed with his customer service skills and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Abu was a brilliant help to me, very kind person with knowledge and expertise about computers that is second to none. He made sure I got exactly what I needed while staying within my budget. He wasn’t... Leggi di più
L'azienda ha risposto
Bought a tumble dryer as part of the September gift card promotion and have yet to receive my gift card, I have followed up with customer support requesting this twice and they say they have requeste... Leggi di più
L'azienda ha risposto
Abu was very helpful and knowledgeable about the SIM free phones that I was interested in, to finding the phone cover and screen protector that were suitable for my new phone. He took on board my re... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- anche in
- Negozio di casalinghi
- Negozio di computer e accessori
- Negozio di lavatrici e asciugatrici
- Negozio di mobili per camere da letto
- Negozio di telefoni cellulari
Informazioni su Harvey Norman Ireland - Cork
Scritti dall'azienda
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Scritti dall'azienda
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informazioni di contatto
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Irlanda
- 021 4250900
4,2
Molto buono
628 recensioni
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Amazing assistance from staff member
I rang the technology department asking if I ordered a click and collect Nintendo switch 2 could I get it same day, Abu was the name of the man on the phone. He was very informative and went above and beyond to help me get my order today. I really appreciate everything he done for me today and deserves recognition for his great customer service!!! Thank you Abu!!!
2 aprile 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Cork
Hi Ben,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful support you received. We're glad we could assist you and will certainly share your kind words.
Kind Regards,
James
Not great too many staff stood around…
Not great too many staff stood around not helping stood in one Que and then had to go over to someone else just to collect a small box
30 marzo 2026
Risposta di Harvey Norman Ireland - Cork
Hi there,
We appreciate your feedback and apologize that our service was not up to standards. We'll address the staffing and queue issues you experienced.
Many thanks,
Katie.
Online Order
Goods arrived very quickly. Staff in store were very helpful to suggest I order online as the item I was looking for in store was not in stock.
24 marzo 2026
Risposta di Harvey Norman Ireland - Cork
Hi Sam,
We're happy to hear that the goods arrived quickly. We appreciate that our staff was helpful in suggesting the online order when the item was out of stock. Thanks for the feedback!
Many thanks,
Katie.
Risposta di Harvey Norman Ireland - Cork
Hi Helen,
We appreciate your feedback and are glad the phone was in stock. We apologise the delivery to car was longer than expected. We will look into this with the relevant teams to prevent similar delays in the future.
Kind Regards,
James
new 3 pce suite…
We recently purchased a new 3 pce suite from HN.
Once again we were thrilled with the whole process from start to finish.
PJ was excellent with his advice .
Delivery was prompt ..Paul & John delivered & installed the new suite .. Great idea to send tex about delivery time ..
Other companies could learn from them .
A & C
26 marzo 2026
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Risposta di Harvey Norman Ireland - Cork
Hi Anita ,
We're happy to hear that you were thrilled with your recent suite purchase. It's great to know that you found the advice helpful and the delivery prompt and efficient. We appreciate your positive feedback!
Kind Regards,
Kevin
Very attentive customer service
Very attentive customer service. I didnt get his name, he is maybe an Indian decent. He is very hospitable and smiley. Keep up the good work.
21 marzo 2026
Risposta di Harvey Norman Ireland - Cork
Hi Lileth,
We appreciate you taking the time to share your wonderful experience. We're so glad to hear that you received attentive service and that our team member made a positive impression with their hospitality.
Many thanks,
Katie.
Great service
20 marzo 2026
Risposta di Harvey Norman Ireland - Cork
Hi Tony,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Quick delivery & professional service
Quick delivery service, coupled with very professional staff made my transaction very easy
19 marzo 2026
Risposta di Harvey Norman Ireland - Cork
Hi John,
We appreciate you sharing your feedback. We're so happy to hear that our quick delivery service and professional staff made your transaction easy!
Kind Regards,
James
Delighted to receive my purchases bed…
Delighted to receive my purchases bed frame mattress + locker and it was delivered so quick was amazing
16 marzo 2026
Risposta di Harvey Norman Ireland - Cork
Hi Elisabeth,
We appreciate you sharing your feedback. We're so happy to hear that you are delighted with your bed frame, mattress, and locker purchases and the quick delivery!
Kind Regards,
Kevin
Risposta di Harvey Norman Ireland - Cork
Hi Eric,
We are happy to hear that you had a positive experience with us. We are so glad to hear that the quality and service was excellent!
Kind Regards,
James
Risposta di Harvey Norman Ireland - Cork
Hi Derek,
We appreciate your positive feedback and are happy you found great value in our service. Thank you for your kind words!
Kind Regards,
Kevin
Very good customer support
Very good customer support, the first kit I got had already been registered to another user but the tech counter (thank you to Henrique) was able to get me another the same day. Product works very well and with minimal setup. Worth checking that you can register the kit on the starlink app against your own email before getting home
12 marzo 2026
Risposta di Harvey Norman Ireland - Cork
Hi Evan,
We appreciate you sharing your experience. We're glad that the issue with the initial kit was resolved quickly and that the replacement works well with minimal setup. Thank you for the suggestion about checking the registration.
Kind Regards,
Kevin
Warning: Risk of Losing Your Booking Deposit – Harvey Norman Kinsale Road
I recently had a very disappointing experience with Harvey Norman Bedding Department, Kinsale Road, Cork.We placed an order for bed frames and mattresses worth €3,900 and paid a €350 booking deposit. At the time of purchase, the salesperson did not clearly explain that there was a strict 48‑hour cancellation policy. We were simply given a booklet with the terms and conditions after the payment was made, without any clear verbal explanation about the cancellation deadline.Due to unexpected budget constraints, we returned to the store about two weeks later to cancel the order. We were told that the order could not be cancelled and that we must either proceed with the full purchase or lose the €350 deposit.We politely asked if the store could offer a voucher or store credit for the deposit amount as a goodwill gesture, but this request was also refused.What is particularly disappointing is the lack of transparency at the time of purchase and the unwillingness to find any reasonable solution for the customer afterwards. For a large retailer like Harvey Norman, I expected much better customer service.I hope Harvey Norman management reviews this situation and considers a fair resolution. I would appreciate being contacted to see if this matter can still be resolved.
13 marzo 2026
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Risposta di Harvey Norman Ireland - Cork
Hi Rameshreddy,
We appreciate you bringing this to our attention. We're sorry to hear about the issues with the purchase and cancellation of your order. If you can please email our customer service team at "customer@support.harveynorman.com" with the purchase details, the team can look into this with the relevant teams for you. Thanks for bringing this to our attention.
Kind Regards,
James
Great experience shopping with Harvey…
Great experience shopping with Harvey Normans. They were friendly and efficient and very helpful. Love how they take your old appliances free of charge . Would recommend them highly.
10 marzo 2026
Risposta di Harvey Norman Ireland - Cork
Hi Bernadette,
We appreciate you sharing your feedback. We're happy to hear that you found our team friendly, efficient, and helpful, and that you value our free appliance removal service. Thanks for your recommendation!
Kind Regards,
James
Excellent installation service
Excellent installation of a built-in appliance - all went very smoothly. I’d highly recommend.
Also great communication from Harvey Norman sales in Kinsale Road.
13 marzo 2026
Non scritta su invito
Risposta di Harvey Norman Ireland - Cork
Hi David,
We're happy to hear that the built-in appliance installation went smoothly. We appreciate your recommendation and are glad you received great communication from our sales team.
Kind Regards,
James
Risposta di Harvey Norman Ireland - Cork
Hi Kelvin,
We appreciate you taking the time to leave this review; we're delighted you were happy with our service.
Kind Regards,
James
Very prompt delivery
Very prompt delivery. My mother is delighted with her new headphones.
4 marzo 2026
Risposta di Harvey Norman Ireland - Cork
Hi Madeleine,
We're happy to hear that the delivery was prompt and that the new headphones meet expectations. Thank you for your positive feedback!
Kind Regards,
James
There has been an unannounced delay in…
There has been an unannounced delay in the agreed delivery time. Delivery was agreed between 3-5pm, the delivered at 6pm.
3 marzo 2026
Risposta di Harvey Norman Ireland - Cork
Hi Andrea,
We regret that the delivery arrived later than expected. We appreciate your feedback and will review our delivery process to prevent this from happening again.
Kind Regards,
Kevin
Great service all around.
25 febbraio 2026
Risposta di Harvey Norman Ireland - Cork
Hi John,
We appreciate you sharing your experience! We are so delighted to hear you received great service from us. Thank you for the review.
Kind Regards,
Kevin
The member of staff called able he was…
The member of staff called able he was very informative and very helpful
28 febbraio 2026
Risposta di Harvey Norman Ireland - Cork
Hi Don,
We appreciate you sharing your feedback. We're so happy to hear that our staff member was informative and helpful to you!
Kind Regards,
Kevin
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