Harvey Norman United Kingdom - Flagship Store Merry Hill Recensioni 

940
TrustScore 4.5 su 5

4,6

Unit A1 - Lower Mall, Merry Hill Shopping Centre, DY5 1QX Brierley Hill, Dudley, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I went into Harvey Norman at the Merry Hill centre, Dudley, looking for a new TV. I had just left Currys, frustrated at their pushy sales staff who tried to sell rather than listen . Harvey Norman wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mario and Demi have been really helpful in purchasing a new MacBook, including price matching and support with setting up the laptop and finance options. Offered us a fantastic deal with add ons inclu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Honestly breath of fresh air. The decision to go with heavy norman was made easy due to other bed companies not being up to scratch in my eyes with the service. Brand in merry hill Dudley branch was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Iv brought items from here and iv been very happy with items iv brought But the truth is the staff are the ones what make me return to the shop in MERRY HILL CENTRE Amazing lovely helpful prof... Leggi di più


Dettagli dell'azienda

  1. Grande magazzino
  2. Negozio di biancheria da letto
  3. Negozio di computer e accessori
  4. Negozio di elettronica
  5. Negozio di mobili
  6. Negozio di divani

Scritti dall'azienda

With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.


Informazioni di contatto

  • Unit A1 - Lower Mall, Merry Hill Shopping Centre, DY5 1QX, Brierley Hill, Dudley, Regno Unito

  • 0121 630 1590

4,6

Eccellente

TrustScore 4.5 su 5

940 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(940)

1031 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Went into the store at merry hill &…

Went into the store at merry hill & they couldn't have been more helpful. Got ourselves a couple of bargains as well. Highly recommend.

18 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Ree,

We're so happy you had a great experience at our Merry Hill store and found some excellent bargains! Thank you for your kind words and recommendation.

Kind Regards,
Victoria

Valutata 5 stelle su 5

I purchased an iPad + accessories from…

I purchased an iPad + accessories from Harvey Norman’s. I was helped in my choice by Mario who was knowledgeable and extremely supportive.
As I struggle with technology I was grateful for his advice the technology desk transferred my data from my old iPad onto the new one. This was done by Shawn who also did a great job.
Thanks to everyone at this store, what a fantastic group you are. Your company should be very proud of you all.
I would recommend this company for the care I received.
I would like to mention that the sofas and household goods brilliant, with a wide choice.

18 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi MRS EILEEN JACOB,

We are so pleased to hear about your positive experience with us. It's wonderful that our team provided knowledgeable support and assisted with your data transfer. We appreciate your kind words about our staff and product selection.

Kind Regards,
Victoria

Valutata 5 stelle su 5

Service was immaculate from order to…

Service was immaculate from order to delivery. Special mention to Jazmin, Holly and Curtis for the last minute changes to my order and making everything seamless. Will definitely be shopping here again!

18 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Michael Antolin,

We're so happy to hear about your excellent experience! We appreciate your kind words for our team and look forward to serving you again.

Kind Regards,
Victoria

Valutata 4 stelle su 5

Unexpected visit and spoke to Demi from…

Unexpected visit and spoke to Demi from technology, very polite and knowledgeable and good discussion and guidance. End up getting few things sadly she was not available when I went back. Lovely customer service

15 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Abaid,

We're so glad you had such a positive experience with our team member. We appreciate your kind words and valuable feedback.

Kind Regards,
Kevin

Valutata 1 stelle su 5

Very disappointed after paying for a…

Very disappointed after paying for a kettle advertised on line,to be told the next day that I am been refunded for the item.ehy advertised an item that you don't seem to have...

14 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Benjamin,

We appreciate your feedback. We are sorry for the inconvenience this caused and are reviewing our inventory processes to prevent this. If we can assist you further please contact our customer support team at customer@support.harveynormna.co.uk

Kind Regards,
Kevin

Valutata 5 stelle su 5

Samsung tablet and earphones.

Samsung tablet and earphones.

1st off, I was left alone for a good chunk of time. Nothing worse than being hounded as soon as you walk into an area. Approached by Gary, who was thorough, methodical and patient. Willing to listen and didnt upsell me something I didnt need. He sweetened the deal and I left a happy man

12 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Andrew,

We are so pleased to hear about your positive experience with us. It's wonderful to know our team provided such excellent service. Thank you for sharing your feedback!

Kind Regards,
Kevin

Valutata 5 stelle su 5

Had a very easy experience with Mariah…

Had a very easy experience with Mariah Today, she was so helpful and got us the best deal possible on my camera. Thank you!

13 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Emma,

We're so glad you had an easy experience and found a great deal! Thank you for your wonderful feedback.

Kind Regards,
Kevin

Valutata 5 stelle su 5

Great price and service

The person who served us Gary was really helpful and even gave us price match which was really good thank you

12 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Jay,

We're so glad to hear our team provided such helpful service and a great price match. Thank you for your kind words!

Kind Regards,
Kevin

Valutata 5 stelle su 5

Great service from Sarah on the bedding department

Great service from Sarah on the bedding department. Great product knowledge to be able to advise on exact mattress & base required that would fit my needs

7 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Louise,

We're so happy to hear about your excellent experience and Sarah's helpful product knowledge. We appreciate your positive feedback!

Kind Regards,
Kevin

Valutata 5 stelle su 5

I was assisted by Lana in store and she…

I was assisted by Lana in store and she was very caring and helpful. We had a lovely conversation whilst going through my creation buy now pay later option and she gave excellent service!

This is my 5th visit as I always come to Harvey Norman’s - the Staff are always super helpful and cheerful :)

6 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Jolina,

We're so happy to hear about your positive experience and the excellent service you received. It's wonderful to know our team was caring and helpful. We appreciate your kind words!

Kind Regards,
Conor

Valutata 5 stelle su 5

Great customer service

Great customer service. Gary was very helpful and friendly. Thank you, we are very happy.

6 giugno 2026
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Logo di Harvey Norman United Kingdom - Flagship Store Merry Hill

Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi there,

We're so glad you had a great experience! We appreciate your kind feedback.

Kind Regards,
Conor

Valutata 5 stelle su 5

Harvey Norman

Precious was brilliant at helping and was very patient with everything we needed. He spent time recommending items and advising. Excellent service.

6 giugno 2026
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Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Suzanne,

We're so glad to hear our team provided such brilliant and patient assistance. We appreciate your kind words!

Kind Regards,
Conor

Valutata 5 stelle su 5

Excellent customer service

We were served by Gary and Melissa really helpful and knowledgeable it was my first purchase of a smart phone. I was talked through the various options and even put my simm into a display phone to show how easy it was. My wife also purchased a new smart watch again nothing was too much trouble and no sales pressure. Most pleasant experience.

4 giugno 2026
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Logo di Harvey Norman United Kingdom - Flagship Store Merry Hill

Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi there,

We're delighted to hear you had such a pleasant experience with your smartphone and smartwatch purchases. We appreciate your kind words about our team's helpfulness and knowledge. Thank you for sharing your positive feedback!

Kind Regards,
Conor

Valutata 5 stelle su 5

Hi there went in to the Harvey Narman…

Hi there went in to the Harvey Narman store in merry hill we were greeted by Gary from tech and under no pressure he gave us valuable information about the goods we we’re interested in we were at ease with him a Excellent sales man nice guy cheers Gary. Then we went to Mathew to set up the goods we purchased a very bright young and very good at his job he was polite with customers and able to answer Al questions thanks Mathew

5 giugno 2026
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Logo di Harvey Norman United Kingdom - Flagship Store Merry Hill

Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi John,

We appreciate you sharing your positive experience. We're delighted to hear that our team provided valuable information and excellent service, making your visit enjoyable. We're glad you felt at ease and had all your questions answered.

Kind Regards,
Conor

Valutata 5 stelle su 5

Gary was great at merry hill

Gary was great at merry hill, helped my sister with a phone a few months ago and served me today.

4 giugno 2026
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Logo di Harvey Norman United Kingdom - Flagship Store Merry Hill

Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Aman,

We are so pleased to hear about your positive experiences with our team member. Thank you for sharing!

Kind Regards,
Kevin

Valutata 5 stelle su 5

Mario at the Merry Hill store was…

Mario at the Merry Hill store was brilliant - friendly, professional and knowledgeable and made the process of purchasing my camera all that more special!

28 maggio 2026
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Logo di Harvey Norman United Kingdom - Flagship Store Merry Hill

Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Francesca,

We're so glad to hear our team provided such a positive and special experience for your camera purchase. Thank you for sharing!

Kind Regards,
Kevin

Valutata 5 stelle su 5

Very helpful staff specially Jayden he…

Very helpful staff specially Jayden he gave us all information which we need 👍🏻😇😇

30 maggio 2026
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Logo di Harvey Norman United Kingdom - Flagship Store Merry Hill

Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Prabhjot,

We're so glad our team provided you with all the information you needed. We appreciate your kind words!

Kind Regards,
Kevin

Valutata 5 stelle su 5

Kenny and Amy were very very helpful

Kenny and Amy were very very helpful. Kenny spent a lot of time ensuring we could get the siemens products we wanted and gave us competitive pricing. All the staff we encountered were really lovely and helpful.

29 maggio 2026
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Logo di Harvey Norman United Kingdom - Flagship Store Merry Hill

Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Peter,

We're so happy to hear our team provided such helpful service and competitive pricing. We appreciate your wonderful feedback!

Kind Regards,
Kevin

Valutata 5 stelle su 5

First class attention with competitive

First class attention with competitive, knowledgeable assistance. Assistants Jayden and Sufail are a credit to Harvey Normans training and customer service ethos. Delivered product as arranged, with careful handling of placement with the home. Having previously dealt with the company when living in Ireland it is fantastic to avail of Harvey Norman's presence in the UK.

21 maggio 2026
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Logo di Harvey Norman United Kingdom - Flagship Store Merry Hill

Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi there,

We are so pleased to hear about your excellent experience and the first-class attention you received. It's wonderful to know our team's assistance and careful delivery met your expectations. We appreciate your kind words.

Kind Regards,
Conor

Valutata 5 stelle su 5

I was in Harvey Store

I was in Harvey Store, Merry Hill, looking for computer services and I found Mr Matthew, who was a reliable, very nice and helpful employee. Thank you very much for help and solving my problem quickly. Henry

26 maggio 2026
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Logo di Harvey Norman United Kingdom - Flagship Store Merry Hill

Risposta di Harvey Norman United Kingdom - Flagship Store Merry Hill

Hi Henry,

We're so glad to hear about your positive experience at our store. We appreciate you sharing your kind words about our team member's helpfulness. Thank you for your feedback!

Kind Regards,
Conor

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