Harvey Norman United Kingdom - Flagship Store Merry Hill Recensioni 

Demi was professional, helpful, she went above and beyond to help me with my purchase. She explained everything about my purchase to me before I made a final choice to purchase.

Gab was very patient with me and reassured me that all data from my old device would be present on my new device, the set up process was smooth and seamless. His calm and professional demeanor put my at ease and allowed me to feel comfortable that the job would be completed in a competent and professional manner.

The lady Mariah who served me is really helpful, and made the buying experience for me really delightful,

10/10 experience

Friendly, helpful & knowledgeable staff. Very competitive prices.

From the start there was no pressure to buy. Advice was given and nothing was too much trouble. I spoke to Gary initially and was given a printed quote and that quote lasted for about 2 weeks which gives you time to think about it. I went back with a few more questions then decided to buy my new iPhone. I had the copy service which was done within the hour and the young man who did it also made sure I was happy with things before leaving the store. I would recommend going here initially as the service was excellent and if there’s a problem they say to go back for help. This is one store I will go to first to have a look.

Muhammad the salesman was very helpful and informative. Nothing was too much trouble for him.

Went through the merry hill to have a look at three piece suites found one and then we found Tracey who was brilliant she gave us all the info we wanted so brought one

Lovely staff , a special shout out to Gary who was super helpful . I’ll definitely be spooling at this store again .

Emily has been fantastic very attentive not pushy or over selling. She allowed us to look around in peace and then advised us of our options. She even allowed us to go outside with the colour book to see the colours properly. She is so friendly and has good knowledge of the items in store.

Great staff (Bradley) clean store always a great experience.

Bradley & Paige at the Merry Hill branch have both been excellent at delivering good service. They were transparent in informing us of the products we were curious about, they were patient and honest. We are happy with every purchase we’ve maid at HN they played a massive part in this. We’ll be back.

He was very helpful

Ordered a dining table on the 2nd May - confirmed a 13 day delay…

After 8 weeks of chasing for updates I finally get a delivery date of 27th June to then have to call the store again for a delivery update as no communication from the delivery company on the specific day!

After several phone calls I then get updated that the table has a leg missing so we will need to wait a couple of weeks for delivery yet again. About 10 minutes after this call I then receive another call and get advised that the table has been discontinued and is no longer available so offered full refund! ..not one apology the whole time..

The general service and communication has been awful and I will not be returning to purchase any other items from your store

The delivery men weren't helpful and didn't phone 30 minutes before they arrived!

Fantastic service , really helpful
Didn’t feel pressured
Prescious was very knowledgeable

Gary was very helpful and made the transaction straightforward. He was knowledgeable and explained the differences between the models of iPad was buying.

Jayden was patient and kind in explaining my options. He provided
A lovely experience shopping with Harvey Norman.

Went into the store at merry hill & they couldn't have been more helpful. Got ourselves a couple of bargains as well. Highly recommend.

I purchased an iPad + accessories from Harvey Norman’s. I was helped in my choice by Mario who was knowledgeable and extremely supportive.
As I struggle with technology I was grateful for his advice the technology desk transferred my data from my old iPad onto the new one. This was done by Shawn who also did a great job.
Thanks to everyone at this store, what a fantastic group you are. Your company should be very proud of you all.
I would recommend this company for the care I received.
I would like to mention that the sofas and household goods brilliant, with a wide choice.

Service was immaculate from order to delivery. Special mention to Jazmin, Holly and Curtis for the last minute changes to my order and making everything seamless. Will definitely be shopping here again!

Unexpected visit and spoke to Demi from technology, very polite and knowledgeable and good discussion and guidance. End up getting few things sadly she was not available when I went back. Lovely customer service