HarvestRight Recensioni 8.554

Its by far the best machine service is second to none incredibly diligent people to deal with machine very user friendly

Ordered the large pro version from BPS and once I received it I noticed that instead of being wired for 15 amps I received a large with a 20 amp plug and the sticker on the back of the machine confirmed it was a 20 amp unit. On HR's website, the FAQ section states that all large units are 15 amp while their instruction manuals state that large units are 20 amp. Talked with HR who confirmed that mine would run with the provided 20 amp to 15 amp conversion plug on a dedicated 15 amp circuit without compromising the machine or the warranty. Better version control and model numbers could have prevented this and reduced confusion.

I’ve been using this product for some time now, and it has exceeded my expectations. The design is well thought out, performance is consistent, and the features are intuitive. Installation was straightforward, and customer support was responsive when I had questions. I would definitely recommend this product to others.

The process of Freeze Drying is excellent for long term management of food. The Harvest Right Freeze Dryer is excellent in its function and the Customer Service at Harvest Right has been excellent. Great overall experiences.

Affordable, easy to use and customer service is timely. Can’t ask for more!

Overall, I love the freeze dryer. But after having it for a few months, there was a vacuum issue. With the first customer service rep I got, I spent hours on the phone trying to correct the problem. I am not a handy-woman so it was overwhelming. I just stopped trying, I was so discouraged. BUT I contacted them again recently, and the customer service was fantastic! Itzia helped make it as simple as possible for me. We had a video call and she was able to diagnose the problem and help me fix it without too much difficulty. A wire was had just been knocked a little loose in transportation. This machine is a big investment and I do not live near the headquarters, so it seems to me that Customer Service has improved since my first experience with them. I give Itzia 5-stars and the machine 5-stars, but overall 4 stars for the lost food when the first customer service rep couldn't help me easily fix it.

Purchased the small freeze dryer, best investment in a long time. Use it everyday. Tech support is amazing! Resolved my problems in a very efficient and friendly manner, shout out to tech Trey! Thanx for all of your help

Harvest Right has a gal that is simply amazing her name is Victoria. One call 2 emails and wala she had my machine fixed right up (it had been down for 1 yr+) she is amazing.

I purchased my Harvest Right freeze dryer last year, and it has been running nearly nonstop ever since—this machine has truly exceeded my expectations. The technology is incredible, and the ability to preserve high-quality, nutritious freeze-dried food for myself and my family has been a game changer.

I chose the medium unit initially, and I absolutely love it. It’s been reliable, efficient, and easy to use. However, now that I’ve experienced just how often I use it, I would strongly recommend going with the large or even extra-large model if your budget allows. The added capacity is well worth the investment, especially if you plan to run continuous cycles like I do.

Another standout has been the customer service and technical support. On the rare occasions I’ve needed assistance or repairs, the support team has been responsive, knowledgeable, and very helpful—something that really adds value to the overall experience.

Overall, I couldn’t be happier with my purchase. This is a high-quality product backed by a company that stands behind it. If you’re considering a freeze dryer, I highly recommend it.

Great product and even better customer service!

Simple to set up and use, works great. Got the medium 5-tray model, stainless steel. It comes with everything you'll need to start freeze drying, but there are many other tray accessories available on the website. Definitely recommend grabbing an extra set of trays so you can prep the next batch while the current one is running. Silicone tray liners make the post-freeze process easier, and the food molds are great for making bite sized snacks like yogurt bites. We also grabbed the tray lids, which let you stack the trays in the freezer.

My only complaint so far, and the only thing keeping this from being a 5-star review, is WiFi connectivity. They sell a USB adapter that you can use to connect the unit to their app, but it's $70 and just hangs from the side port. I feel that with how expensive the machine is, it should just be integrated into the default design, with a simple external antenna if necessary. That's the standard with every modern home maker-machine I've seen (3D printers, lasers, etc). Still recommend getting it so you can monitor progress and get alerts on your phone, but disappointed it's not a default feature.

Amazing! Can’t stop using it! Last thing I freeze dried was some sour gushers and they turned out great!!

Absolutely in love with my purchase, highly suggest to get one for yourself. The end product is so tasty and crunchy i cant get enough of it.

I purchased mine is February and have been using it daily since I received it! My only complaint is that I didn’t get a bigger one!!

I purchased my freeze dryer several years ago and it is one of the most useful appliances I own. I have been able to save hundreds of dollars by freeze drying sale items that would either go to waste being perishable or would not be able to buy as much as I would like. It also helps keep most of my food shelf stable so I'm not worried if a freezer breaks down. One of the best purchases I've made.

We called in since the machine was not freezing, and we were able to get it fixed even though we were within weeks of the warranty expiring.

I ordered my Harvest Right from Berry Hill Limited in Canada. I have always had a great experience ordering from them and getting exceptional service. The Harvest Right Freeze Dryer is an exceptional piece of tech. It will allow us to preserve all of the excess garden goodies for longer periods and not fill up the freezer. We are looking forward to this journey.

I have owned a HarvestRight Freezedryer for approximately 3-4 years. I own the medium size. When you calculate to cost of buying freezedried food, say for a few months, it will cost you more money than what you will spend on this freezdryer. It has more than paid for itself already and I probably have more than a year's worth of backup food that I could eat and/or share with others, if needed. I give a 4-star only because, when repairs are needed, YOU are the repair person; no one tells you that upfront. The positive part is that HarevestRight has people to walk you through every step of the repair. They also have videos to guide you and the repairs I have made thus far have been relatively inexpensive. For the first 12 mos, all repairs to include the parts are free. After 12 Mos, you do have to pay for the parts but HarvestRight technicians, in my experience, have troubleshooted so well as to directly pinpoint the issue so that I'm not fixing things that don't need to be fixed. My last repair costed approx $24 in parts (that includes shipping) plus the diagnostic fee which I think was $40. My most expensive repair was around $250; I had to replace the computer board and another electonic piece i cannot remember the name of. Conclusion: My opinion is that I made a good decision when I purchased my freezedryer.

Like my freeze dryer and customer service was great to work with when I had a problem

I Have Really Enjoyed my Freeze Dryer and gives me a sense of freedom. When something goes wrong the tech support to help you is great.