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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The application process was smooth and was able to be completed all online. The automated statements & accounts was also simple and connected to the bank securely. Applied in the evening and got appro... Leggi di più

Valutata 5 stelle su 5

I've used Harmoney for a while now. Initially the unsecured loan percentages where too high for me. Lately, I've been getting better interest rates. The process of getting the loans is really simple a... Leggi di più

Valutata 5 stelle su 5

Loved how quick, efficient, simple and clean Harmoney work. The language they use is clear so that you know all parties roles, expectations, responsibilities and consequences if you don't uphold your... Leggi di più

Valutata 5 stelle su 5

I love Harmoney, the application was quick and the wait was a couple of days but I got it and I am so grateful.The team members kept in touch with me via email.My first loan helped me get my first veh... Leggi di più

Dettagli dell'azienda

  1. Azienda di servizi finanziari e prestiti per automobili

Scritti dall'azienda

Since our beginnings in 2014, Harmoney has sought to transform the way people borrow and lend money. We’ve created Australasia's largest direct online lending experience, having facilitated over $1.6 billions in loans to over 50,000 customers on both sides of the Tasman, giving people more choice and options. Along the way we’ve created over 100 jobs, and created a purpose‑driven culture focusing on helping people do better through technology, big data, and responsible lending.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

204 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(204)

27 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Excellent service. Applying for my loan did not feel like an invasive exercise like with a bank.
Was very quick and the lady I spoke with was great.
I would recommend Harmony as one of the best loan companies.

9 febbraio 2024
Valutata 5 stelle su 5

Really enjoyed completing the process…

Really enjoyed completing the process with Harmoney Finance. Clear communication, fast to respond, easy to fill out forms.
The process is well thought out and efficient for both the customer and Harmoney.
Competitive finance rates, Overall a Great experience

7 febbraio 2024
Valutata 5 stelle su 5

Pleasant

The staff were really helpful and friendly and the whole process was easy.
Ive never had a problem when I've rung and spoken to the staff

6 febbraio 2024
Valutata 5 stelle su 5

Quick and easy to apply

Good, easy communication throughout the whole application process. There wasn’t anything that I didn’t understand while I was applying and once I accepted the loan. Instructions and advice were clear and concise.

12 febbraio 2024
Valutata 3 stelle su 5

I talked to different people who had…

I talked to different people who had different ways of handling my loan application. In the end I got the result I wanted.

29 gennaio 2024
Non scritta su invito
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Risposta di Harmoney

Thank you for your feedback. We're glad you achieved the desired result, despite varied experiences. We value your input and are committed to improving our services.

Valutata 5 stelle su 5

Excellent service with no hassle

I did not believe that my loan could be approved so fast. The service was excellent and it is unbelievable. It was not only easy to navigate online but also very quick and efficient response.

I would highly recommend Harmoney to anyone who want to get the best deal out there when having to borrow money.

22 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Ridiculous rates

Offered me a loan at 23.99% when other companies offered me the same loan at 10-11%. I can't see any Google reviews for this company, I wonder why???

7 novembre 2023
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Risposta di Harmoney

Thank you for sharing your feedback with us. We're sorry to hear that you found our rates to be higher than expected.

Our rates are determined based on various factors, including creditworthiness and loan terms. We understand that you may have found lower rates elsewhere, and we apologise if our offer did not meet your expectations.

Regarding your concern about Google reviews, we want to clarify that we do have over 2000 reviews from our customers. However, it's possible that you may not have come across them during your search. We encourage you to visit our Google business page to read some of the experiences shared by our customers.

We value your input and would appreciate the opportunity to discuss your specific situation further. Please feel free to reach out to us directly if you have any questions or would like to explore your options.

Valutata 1 stelle su 5

info for customers…

Here is a copy on an email I just sent Harmoney..........
Your credit check system is dubious, your application process is antiquated, your unwillingness to provide a set interest rate is unforgiveable and corrupt, what is a ‘personalised interest rate’ it is bordering on illegal and corrupt and to set individual rates is dishonest, nobody else does this apart from loan sharks, A set rate needs to be mandatory! your customer communications and service is inadequate, your understanding of small business ABN tax and GST is inferior, your early positive response to applications is false, …………………… It appears that all the negative reviews (which are numerous) online are true, I will now join the cue and post as many negative reviews on as many sites I can find. For your information I have secured a consolidation loan today from one of your rivals at a set rate. You are no better than scammers.
I bet you don’t reply! Simply because you don’t care and you know what I am stating is all factual and true. I will ‘bag’ you lot to everyone I meet.

21 luglio 2023
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Risposta di Harmoney

Thank you for taking the time to share your feedback with us. We genuinely value all customer concerns and sincerely apologise for any negative experience you may have had with our service.

We regret if our credit check process and application system did not meet your expectations. Our goal is to maintain transparency and efficiency throughout our processes, and we will review your comments to identify areas for improvement.

As for our personalised interest rates, we understand your concerns and want to reassure you that our rates are determined based on a variety of factors, including credit history and financial situation.

Your feedback on our customer communications and service quality is greatly appreciated. We are constantly striving to enhance our customer experience, and your comments will serve as valuable insights for improvement.

We are disappointed that we were unable to meet your needs on this occasion and apologise for any inconvenience caused.

Valutata 1 stelle su 5

Komt afspraken niet na!

Een bedrijf dat verkeerde informatie verschaft via een derde. En zich daarna achter dit bedrijf blijft verschuilen.

Zal iedereen afraden om hier mee in zee te gaan.

10 marzo 2023
Non scritta su invito
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Risposta di Harmoney

We're sorry to hear about your experience. We apologise for any inconvenience caused and would like to make things right. Please contact us directly so we can address your concerns promptly.

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