Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Love the product. Great for curly hair. Arrived in a timely manner but on the slower side. Straight forward purchase and notifications on delivery along the way. Overall a positive experience

Valutata 3 stelle su 5

I appreciate that the delay may have been caused by Aus Post but it took over a month for my product to arrive and when it did the pump was smashed so now I have a litre of product that I cant pump... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought products online & they were sent quickly & efficiently. Thank you, will purchase again when needed.

Valutata 5 stelle su 5

I have been buying my haircare products from Harlequin hair for the past couple of years and I'm very happy with them. They carry a large range of products at reasonable prices and they post very qui... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti per capelli
  2. Salone da parrucchiere

Scritti dall'azienda

Moorooka Hair Salon: Experts in Curly Hair & Colour. Harlequin Hair is Moorooka’s ONLY Colour Degree Graduate & dedicated curly hair salon in Moorooka. For a full list of services & to book online: visit our website. For real reviews from our services visit our reviews page on our website (as anyone can leave a review here even if they haven’t visited the salon). Reviews on here (trustpilot) are for our online shop. We are one of a few curly hair specialist salons in the Brisbane area and that cuts based on the curly girl method & other curly methods. We have a tranquil & private salon for you to relax.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

92 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love the product

Love the product. Great for curly hair. Arrived in a timely manner but on the slower side. Straight forward purchase and notifications on delivery along the way. Overall a positive experience

27 aprile 2026
Valutata 5 stelle su 5

Patient and helpful

I didn't get an email to say my order was ready to pickup but they were very patient when I took a long time to pickup. They were helpful answering some questions I had.

18 aprile 2026
Valutata 3 stelle su 5

I appreciate that the delay may have…

I appreciate that the delay may have been caused by Aus Post but it took over a month for my product to arrive and when it did the pump was smashed so now I have a litre of product that I cant pump put and need to take the whole lid off each time I use it.
Suggest better packaging to protect the pump - ie put it in a box not a bag to post.

30 marzo 2026
Logo di Harlequinhair

Risposta di Harlequinhair

Hi Rachael,
We do thank you for your feedback.
I would like to address a couple of things: postage is with Australia post, so unfortunately we can’t do anything about their speed of delivery, as we run a hair salon not a delivery service.
The other thing is we give you two options of delivery one is a satchel bag and one is a box, you chose satchel, so we are not sure why we are given low stars over the choice you decided and Australia posts speed.
If you chose not to shop with us again, we hope they can do something about postage speed and if they offer multiple types of packaging it maybe better to pay for the extra.
Thank you again and we will take this into consideration but not sure what else we can do, but we will definitely try.

Valutata 5 stelle su 5

Great to shop with

Great range, great discounts always happy shopping with them

13 gennaio 2026
Logo di Harlequinhair

Risposta di Harlequinhair

Thank you so much, we appreciate it

Valutata 5 stelle su 5

Love their products

This is the 2nd time I have ordered my products thru their website. Easy to order, they arrived quite quickly and packaged very well. The bottles seemed to be extra sealed to prevent any leakage. I would defiantly visit the salon if I lived in Brisbane.

6 gennaio 2026
Valutata 5 stelle su 5

Love these products

Love these products . Ordering was easy and everything arrived quickly. Thankyou!!

6 ottobre 2025
Logo di Harlequinhair

Risposta di Harlequinhair

excellent and we thank you

Valutata 5 stelle su 5

My go-to shop for hair products

I have repeatedly ordered hair products online from this salon and find them a pleasure to deal with. They have extremely competitive prices, pack the products with care, and the parcel arrives in a timely manner. An absolute gem of a company.

25 settembre 2025
Logo di Harlequinhair

Risposta di Harlequinhair

thank you and thats fantastic and we appreciate your custom so much.

Valutata 5 stelle su 5

Great products

Great products, we love the puff cuffs for curly hair, they don't pinch or pull the hair, very comfortable for sensitive kids.

23 luglio 2025
Logo di Harlequinhair

Risposta di Harlequinhair

the puff cuffs are a great invention, more curlies should try them. thank you

Valutata 5 stelle su 5

Great range of products

I have been buying my haircare products from Harlequin hair for the past couple of years and I'm very happy with them. They carry a large range of products at reasonable prices and they post very quickly after purchase, so I have always received my parcel within a few days. Whilst I haven't visited the salon I'd happily recommend them for products.

27 marzo 2025
Logo di Harlequinhair

Risposta di Harlequinhair

Thank you and sorry for delay. we do try and we love supporting our curlies. Thank you very much.

Valutata 1 stelle su 5

The design is not user-friendly

The design is not user-friendly, and the instructions are unclear. I struggled to get it to work properly

22 febbraio 2025
Non scritta su invito
Logo di Harlequinhair

Risposta di Harlequinhair

Hi,
We do apologise that is how you feel. It’s a shame you gave us this ranking on a product we supply but don’t make. We also aren’t sure what you maybe talking about as we have no one that has ordered from us with your name and close to your name.
We do suggest you contact the actual brand about their product. Most of our products are hair care and styling. We sell some tools but they mostly have websites with instructions. If it’s a diffuser, that’s usually self explanatory. We can’t recall anything that would be complicated in what we sell or deserves a 1 star.
Hopefully everything that we had control over if we did supply to you was great as the source for the review is “organic” which usually means no link or request. So we do think you have the wrong place (hair salon products and tools usually aren’t complicated at all).

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più