Happy Little Soles Recensioni 

54
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

The most straight forward barefoot shoes purchase I've made. The sizing was really clear, particularly if you already own barefoot shoes and can compare. Amazing selection held in the UK from brands a... Leggi di più

Valutata 5 stelle su 5

Happy Little Soles is my go-to online shop for my kid's barefoot shoes. They stock a fantastic range of mostly European brands, offering plenty of choice for all foot shapes and needs. Their awesome s... Leggi di più

Valutata 5 stelle su 5

Great customer service, free returns, loyalty points, quick delivery. New website is smoother too. Hard to find stylish barefoot shoes, lots of trendy European brands, but the postage and returns a... Leggi di più

Valutata 1 stelle su 5

Their website is awfully slow, thought it was just my wifi but it’s been like this across devices and reading other reviews it seems this is a company issue! Takes up to 3 minutes to load a single thi... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di scarpe

Scritti dall'azienda

Happy Little Soles is a ecommerce barefoot shoe company specializing in providing high-quality, comfortable, and stylish footwear for children. Founded with a passion for ensuring the optimal development of young feet, Happy Little Soles offers an extensive range of barefoot shoes designed to support healthy foot growth and natural movement. The company prides itself on its commitment to using only the best materials to ensure children can move freely and comfortably, whether they are taking their first steps or running around the playground. Happy Little Soles is also renowned for its exceptional customer service. The knowledgeable and friendly team is always on hand to offer expert advice and help parents find the perfect fit for their little ones. The company’s user-friendly website makes shopping easy and enjoyable, featuring detailed product descriptions and sizing guides to assist in making informed choices. With a focus on sustainability, Happy Little Soles also emphasizes eco-friendly practices, offering shoes made from environmentally responsible materials. For parents seeking the best for their children's feet, Happy Little Soles is the go-to destination, blending comfort, style, and sustainability in every step.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

54 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(54)

8 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

So frustrating

I’ve just spent over an hour shopping on this site for shoes for my daughter who is in between sizes. Reason why it took longer than it should is because there’s no way to filter sizes or other specs. But I can live with that, because the brands are good quality and I think they’ll be good for her.
However, went to pay and my transaction was declined and the site emptied my entire shopping cart! Normally if a card is declined it’ll go back to the checkout page and you can reenter details, so this is really frustrating. I’ve wasted so much time!
I’ll probably go back and look for the same shoes again, but I’m not sure I’d shop here again, especially not until there’s a filter function.

14 settembre 2024
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Risposta di Happy Little Soles

Hi Puja,

We are sorry to hear that you experienced an issue with our website. We understand how frustrating this can be. We are unsure as to whether you accessed our website via desktop or mobile. We do have a number of filters on our site, however lhe location of the filters does differ between devices. On desktop, the style filters can be found at the top and product size filters on the left side of the page and style and size filters on the left side on mobile. You may have been unlucky that you were on our site at the time that our system was being refreshed and updated as this may have caused some issues. In relation to the basket being emptied due to declined payment, the cart is automatically emptied which is a default setting on the web software we use, however we are looking into making changes to this and to make the checkout process more user friendly.
In the future, if you do require any assistance with making an order and deciding on size or style, please do not hesitate to contact us via email or phone and we will be happy to assist in any way we can.

Valutata 5 stelle su 5

Will order again in the future

Paid for NDD service (bit pricey but needed it asap) and arrived as expected. Happy with the quality of the barefoot wellies for my little one. Wish they had more choice of stylish designs but overall happy with my experience. Thank you!

28 agosto 2024
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Risposta di Happy Little Soles

We are glad to hear you were happy with your welly purchase. Thank you for the fantastic review Sab! 😃

Valutata 5 stelle su 5

Brilliant company

I’ve ordered so many times from HLS and they’re just a brilliant company to deal with, so helpful and knowledgeable, fast dispatch, brilliant points benefits too. Can’t fault them at all.

9 settembre 2024
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Risposta di Happy Little Soles

Thank you for leaving such a great review AJ! 😃

Valutata 5 stelle su 5

I'm happy with these little souls

A superb outlet: they've got a great range of products (which are well described), they are efficient with their deliveries (and returns, if needed) and communication is excellent.

3 luglio 2024
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Risposta di Happy Little Soles

Thank you for such a fantastic review Patricia !😃

Valutata 5 stelle su 5

Great for school shoes

Switched to barefoot shoes for my child's school shoes. Ordered from Happy Little Soles three times recently and always had a great experience. Got the size wrong twice and had to return, but it was not an issue at all, free return and the refunds were promptly issued. Will definitely order again.

14 maggio 2024
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Risposta di Happy Little Soles

Thank you for the review Dominika! Please do not hesitate to get in touch with us if you need any advice in the future. 😃

Valutata 5 stelle su 5

Use Happly Little Soles regularly

Use HLS regularly, both for the kids and adult shoes. I find it easy to browse a huge range of barefoot style shoes and have always been very happy with the service. On rare occasions when I've had t return shoes, this was simple and easy to do.

1 giugno 2024
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Risposta di Happy Little Soles

It's great to hear that you found our returns service simple and easy. Thanks for the review Daisy! 😃

Valutata 5 stelle su 5

Brilliant for kids & adult barefoot shoes!

I've bought numerous pairs of barefoot shoes and sandals for me and my kids over the past 4 years and have never been disappointed. They have a wide variety of choice - love that I can buy different sizes (a bonus when buying for kids) then return the ones that don't fit for free. Great customer service when I've needed to discuss something. Thank you Happy Little Soles!

8 dicembre 2023
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Risposta di Happy Little Soles

Thank you for such a lovely review Tara! 😃

Valutata 5 stelle su 5

I've ordered 3 times now from Happy…

I've ordered 3 times now from Happy Little Soles - the service is always excellent - everything shipped quickly and arrives as expected. It's fantastic to have a UK stockist of some hard to import barefoot shoes (Be Lenka, particularly!).

Writing as a very happy customer who will keep coming back!

Keep up the good work!

28 maggio 2024
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Risposta di Happy Little Soles

We are so glad to hear how happy you are John! Thank you for taking the time to leave us a review. 😃

Valutata 5 stelle su 5

Repeat customer

Repeat customer, very happy with all purchased shoes over the years! Thank you for excellent customer service, keep up the good work!

15 giugno 2024
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Risposta di Happy Little Soles

Thanks for such a positive review Lucie! We really do appreciate it. 😃

Valutata 5 stelle su 5

Fantastic company

I’ve ordered multiple times from this shop, and they are always fantastic! Shoes arrived really quickly and well packaged. It’s great you can order different sizes to try and return. They also have a fantastic range! I’ve recommended them to lots of friends! It’s the only place I go for barefoot shoes in the UK.

14 giugno 2024
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Risposta di Happy Little Soles

We are so glad to hear you were able to make use of our free returns for UK customers. Thank you for the review and recommendations! 😃

Valutata 5 stelle su 5

The best place to get barefoot shoes…

The best place to get barefoot shoes in the UK. Over the last few years, I have bought (and sometimes had to return) various shoes from Happy Little Shoes - for me and my two kids. I love: their great range, good value postage, free returns, excellent customer service, and detailed sizing advice. I hope the business goes from strength to strength, because I'm not sure where I'd shop without it.

11 giugno 2024
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Risposta di Happy Little Soles

Thank you for such an amazing review Julia! 😃

Valutata 5 stelle su 5

Pleased to find this company

Very happy with my Peerko shoes from Happy Little Soles. I was delighted to find a British company which sells them and I am sure I will shop from them again

27 aprile 2024
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Risposta di Happy Little Soles

We are so glad that you found us! Thank you for the review Ros 😃.

Valutata 5 stelle su 5

Good selection of barefoot shoes

Good selection of barefoot shoes. They stock my favourite brand Froddo. Quick processing times and delivery. I bought from them many times in the last few years and always had a very good experience

30 maggio 2024
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Risposta di Happy Little Soles

Thank you for a great review Aneta! 😃

Valutata 5 stelle su 5

Excellent service and product

I ordered the wrong size ( my fault) it couldn't have been easier to return them and got my money back. Ordered the right size and I love my new trainers. Customer service excellent, product fantastic

2 maggio 2024
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Risposta di Happy Little Soles

Thank you for Helen for leaving such a nice review. 😃

Valutata 5 stelle su 5

Seriously the best customer service I…

Seriously the best customer service I think I've ever received! We have ordered from them several times and always been happy. The last pair of shoes however I felt didn't hold up to their usual high quality (they lost their colour and pattern really quickly). I contacted them to feedback and they responded saying that as I was within 30 days of purchase I could return them for free and get a full refund. This in itself is fab! As my daughter is attached to the shoes I declined the offer but felt the feedback was important nonetheless. They responded saying - no probs, thanks for the feedback and here's a 15% discount on the cost of the shoes to help reduce the cost of them for you - they money is already in my account. Thank you! Will be back again in future for sure x

17 gennaio 2024
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Risposta di Happy Little Soles

Thank you so so much Sian for the review! We are really glad we were able to resolve the issue for you and to hear you were so happy with the customer service. 😃

Valutata 1 stelle su 5

Next day delivery is NOT next day

We ordered wellies late on a Saturday night. We paid £9.99 for P&P. Our expectation was that they’d arrived at least by the Monday. They didn’t arrive. Called them on the Tuesday and they said they’d arrive that afternoon. Still haven’t arrived. I would not recommend using the next day delivery option. We still don’t have the wellies. Should have opted for standard delivery.

9 gennaio 2024
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Risposta di Happy Little Soles

Stephen, we are so sorry to hear you experienced an issue with the delivery of your order. Unfortunately, our offices and warehouse are closed over the weekend and any orders placed at this time are dispatched the following Monday. We do include all of the delivery information on our delivery page and at point of purchase before checkout to ensure the terms and conditions have been read. We do help we were able to rectify this issue for you but please do contact us if you have any further queries and we would be more than happy to help in any way we can.

Valutata 5 stelle su 5

Excellent customer service

Wow, what brilliant service from Happy Little Soles! I ordered an e-voucher as a gift. They had to email it to me. Because they kept getting an automatic error message they called me twice to follow up and make sure that I'd received it OK. Really diligent and friendly people. I'd gladly order from them again.

18 dicembre 2023
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Risposta di Happy Little Soles

Sorry it took us a while to get the e-voucher over to you Susi, but we are so happy to hear that you may purchase from us again in the future. 😃

Valutata 5 stelle su 5

Fantastic!

Have been ordering trainers for my children for years and it’s always delivered very fast and great prices. I’ve had to do a return for a wrong size (my mistake) once and they were quick with a refund and no issues at all. Wouldn’t shop anywhere else for their trainers.

18 dicembre 2023
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Risposta di Happy Little Soles

Thank you for leaving such a great review Maria! 😃

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