Excellent experience with BGreater shoes. I ordered on Sunday and arrived Tuesday. I contacted customer service after I ordered as I was concerned about the width as my daughter is a narrow fit, the s... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Possibly the best school shoes I have ever bought. Some shoe brands have dropped their quality, like the well known brand I grew up so I was looking for a better option for my children. I'... Leggi di più
L'azienda ha risposto
Great website, very easily navigable. Granddaughter now wearing her 2nd pair of trainers and 2nd pair of school shoes. Definitely won’t be purchasing anywhere else anytime soon. Excellent returns po... Leggi di più
L'azienda ha risposto
Absolutely the best customer service ever ! No matter the issue or question they will help always go out of their way to give the best service and as well as the shoes being so comfy and fab for our... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We believe that barefoot shoes are better for everyone – that’s why we want to get kids off on the right foot and start their barefoot journey as soon as possible. We make what’s known as ‘barefoot’ shoes, which provide a more natural fit and a thinner, more flexible sole so that feet can move and develop as they were meant to. Unlike others, our shoes aren’t just a mini-version of an adult range. We’ve designed our shoes especially for kids, thinking about everything from fun colours to making it easier for kids to put their own shoes on. We only sell our shoes online. Without the overheads of a high street shop, we’re able to bring the cost of barefoot shoes down while keeping the quality high, with great customer service, too.
Informazioni di contatto
1-2 The Runnings, GL51 9QY, CHELTENHAM, Regno Unito
- 07762 726724
- customerservices@bgreatershoes.com
- bgreatershoes.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent experience with BGreater…
Excellent experience with BGreater shoes. I ordered on Sunday and arrived Tuesday. I contacted customer service after I ordered as I was concerned about the width as my daughter is a narrow fit, the shoes had already been dispatched but they were very helpful and informative, letting me know I could return the shoes if not suitable. To my surprise they fit perfectly! My daughter walks really well in them and loves them. It’s only the first day but hopefully they will last well and stay secure on her feet unlike her last pair from the high street.
Great custom services experience.
We purchased school shoes for our daughter in summer 2025, the shoes looked great, have become one of her favourite pairs of shoes, and are holding up well from the challenges of school life! She regularly uses them on her scooter to ride to school, running around the playground, climbing on park equipment and the occasional tree etc.
When it came time to get some new trainers for her we decided to go for BGreater based on our experience with the school shoes. Using the free measurer they sent us we measured her feet and ordered a couple pairs of trainers. Unfortunately, they were a bit tight in her feet, and while the length was fine she decided she didn’t like the fit. After a short email exchange with customer services, who were very responsive, we were able to nip into their warehouse (as we are relatively local) where we were helped by a lovely gentlemen to find a pair that fit her well. We were given a full refund for the original trainers, and my daughter now doesn’t want to take new trainers off!
Fantastic experience, will definitely buy from again, and whilst it was shame the initial pairs didn’t fit, that’s not the fault of the company. Would be great to see a wide fit shoe in the future, as my daughter’s feet do measure on the wide side of typical.
Amazing shoes that really do last
Amazing shoes that really do last! My daughter has been wearing The school shoes and they still look brand new when she outgrows them. They have so much growth room they last longer than leading brands and her feet are so healthy with them too. I would reccomend this company and there shoes to everyone!

Risposta di Bgreatershoes
Great customer service
I ordered my daughter some shoes for school and she loved them. She outgrew them after about 6 months so I ordered her the same again in a size up. When they arrived the box had the correct size on but the shoes inside were the wrong size.
I emailed asking how to return them for the correct size, and got a response first thing in the morning saying they'd already sent out another pair and sent a link to generate a label to return the incorrect ones. I was expecting to have to return the shoes before they would send out the replacement pair so I was really pleased with the customer service.
The shoes arrived the next day and they'd even included some chocolates as an apology. We love the shoes, my daughter finds them really comfortable and we will absolutely be ordering again in future.

Risposta di Bgreatershoes
Excellent customer service
Excellent customer service. I had issues claiming a free foot measurer. Emailed customer support and they responded immediately and arranged for one to be delivered.

Risposta di Bgreatershoes
Great customer service as great shoes
Great customer service as great shoes, our 3rd pair.

Risposta di Bgreatershoes
Really pleased with our new shoes
Really pleased with our new shoes! Will buy from this company again

Risposta di Bgreatershoes
The best customer service out there
Absolutely the best customer service ever ! No matter the issue or question they will help always go out of their way to give the best service and as well as the shoes being so comfy and fab for our girls feet this is why we come back again and again ! The shoes last and last we replace when they grow out of them and they are still always in fab condition ! Our only wish is they would do some bigger sizes our older little girl is a size 3 now and we are reaching the end of the sizes !
Thankyou again guys you are the very best !

Risposta di Bgreatershoes
Great website
Great website, very easily navigable. Granddaughter now wearing her 2nd pair of trainers and 2nd pair of school shoes. Definitely won’t be purchasing anywhere else anytime soon.
Excellent returns policy and service too.

Risposta di Bgreatershoes
Amazing shoes for kids
Amazing shoes for kids, last ages, kids live the designs and colours and they are comfortable too. I have bought trainers, boots and school shoes over the years and they've all been great.
Even bought myself a pair of boots.

Risposta di Bgreatershoes
Possibly the best school shoes …
Possibly the best school shoes I have ever bought.
Some shoe brands have dropped their quality, like the well known brand I grew up so I was looking for a better option for my children.
I'm so glad I tried Bgreater shoes! Not only have the shoes lasted a long time, the customer service has been excellent.
I came across a small issue with our shoes and the customer services were speedy in their response, also so helpful and thoughtful.
Will definitely be buying another pair when these ones no longer fit!

Risposta di Bgreatershoes
Great shoes for my little ones
Great shoes for my little ones, happy to find a good selection of quality barefoot style shoes. Had an issue with a pair or patent school shoes (the patent peeled off quite quickly). A couple of emails, shared some pics, and a brand new pair were sent as replacement. Can't fault that.
Most of my kids shoes now come from BGreater, and willingness continue to.

Risposta di Bgreatershoes
The Sterling is the only shoe my…
The Sterling is the only shoe my autistic son truly loves — and that says everything. We now have three pairs: one for school, one for outside, and one just for the garden. They are the only shoes he will happily wear, which has been such a relief for us.
The comfort and design are clearly spot on for children who are sensitive to footwear. They’re easy for him to put on, feel soft and flexible, and never cause any distress — which is incredibly important for us.
It’s rare to find a shoe that a child genuinely wants to wear every day, but these have been a complete game changer.
I really hope you expand the range further — sandals and more flexible winter boots for children with wider feet or legs would be amazing!

Risposta di Bgreatershoes
Happy return customer
Happy return customer.
I have been buying both school shoes and trainers for my child from BGreater for more than two years now and I love them. Delivery is quick. Prices are good. And back in stock notifications help you get the shoes you need without having to stalk the site. Highly recommend.

Risposta di Bgreatershoes
Great trainers, great customer service
I have now purchased three pairs of shoes as my toddlers feet have grown over the last year. The shoes quality are fantastic, my son wears them all day at nursery and at forest school and they are still going strong despite months of abuse.
I had to contact customer service for my recent pair and spoke to Essy who responded to my email the same day and we resolved the issue. Customer service is fantastic and I don’t think I would shop anywhere else for now for my sons trainers.
I have contacted customer services on two other occasions to confirm fit with photos of their orange foot measurer and they always reply very quickly confirming which size I should get and they have always been correct.
I genuinely feel like a valued customer (cheesy as that sounds).
My only complaint… make adult shoes because I want some!!!

Risposta di Bgreatershoes
Kids love them
I bought 4 pairs shoes/trainers for kids between 3-12 and all off them said they feel great, they look good, fit very well, and kids couldn't be happier. One child is autistic and hates having shoes or trainers on and even he likes them so it a win in my book.

Risposta di Bgreatershoes
Brilliant company!
I am genuinely amazed by the level of care and customer service this company provides. When we experienced an issue with a pair of shoes, their response was incredibly quick and helpful — they replaced them almost immediately, making the whole process smooth and stress-free.
The new pair arrived promptly, and although my daughter is still waiting for a blister on her heel to heal before she can wear them comfortably for long periods, we really appreciate how efficiently the situation was handled. We also returned the faulty pair without any trouble.
What truly stood out was the thoughtful touch included in the package — the sweets! That small gesture completely made my daughter’s day and showed how much the company genuinely cares about their customers.
It’s rare to come across such outstanding service these days. From start to finish, the experience has been excellent, and it has left a lasting impression on us. We will absolutely continue choosing this brand and highly recommend them to anyone looking for both quality products and exceptional customer care. 😊

Risposta di Bgreatershoes
Consistently great!
Have brought shoes for my little ones for a while now and still just so happy with them!
My biggest kid started school in September and I have just had to replace her shoes as she had a growth spurt. But the quality and condition of the shoes is still amazing so we will get more use out of them when my youngest starts next year. Big kid loves her school shoes and her trainers and says they are very comfy.
Delivery is always great.
Not one negative to say about this company!

Risposta di Bgreatershoes
Great childrens shoes
We have had school shoes, boots and toddler trainers from Bgreater and have always been great quality, proven test of time as the shoes have still looked in great condition once my children had grown out of them. Just ordered a 3rd pair of Edisons for my son and they arrived less than 24hours after purchase! Amazing service and highly recommend!

Risposta di Bgreatershoes
Excellent product, incredible customer service
Not only do they last the full school year providing your child doesn't have a growth spurt, my youngest has had a growth spurt and suddenly her shoes don't fit so I ordered her another pair at 8:30 and they had arrived by 9am the next day! Regular updates on the movement of the order just shows that it's a company that truly cares about the customer experience and is just another level of excellence from an already incredible product.

Risposta di Bgreatershoes
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







