I met Pratik today on site. He was extremely helpful and answered all questions I had with such ease and enthusiasm. Thank you! He recommended the Hapi Benefits app and the features on there. I tol... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were really pleased to have Lorna in the building for the week. From day one, she was fantastic with the team, taking the time to speak to people directly at the frame, which saved them having t... Leggi di più
When it works it's fine, but this morning I tried to get a discount code for Cineworld to get a cheaper movie entry, was met with a message that keeps saying billing address wrong and then I got l... Leggi di più
Happy with the savings made on everyday shopping and purchases. Spoke with Sean about the additional benefits available. So all good.
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 55% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I was locked out of my Hapi account
I was locked out of my Hapi account
David was at my easy jet checkin and was very helpful in recovering my account and updated to the new version very pleased I can log in again
Very professional and informative David was great
Rich F came to our care home .Was…
Rich F came to our care home .Was really helpful to staff in regards to benefits cover and they all really liked and appreciated all his help.
Rich F attended our care home today to…
Rich F attended our care home today to help with benefits for the staff.
Jordan M helped me setup the hapi app…
Jordan M helped me setup the hapi app today, will be looking forward to the benefits 👍
James W
James was very helpful and explained everything to me and I signed up, very happy
James W personal group
James was great to talk to. Helped me with 2 x claims, made me at ease whilst explaining the process and helped me through the questions. Would recommend 👌
James W
James was really informative and helpful when setting up and arranging my plans. Talked me through all the different plans and their benefits
Lisa is perfect
Lisa is perfect , Mary Poppins, thanks for helping me with all my claims . You never know when you need it and I did .
Thanks Lisa
Misleading “27% Discount” on Odeon Tickets — Don’t Be Fooled
I’m extremely disappointed with Personal Group and their Hapi app. They advertise a 27% discount on Odeon cinema tickets, but this is completely false and misleading. The vouchers don’t work as promised — instead of saving money, you are forced to pay more on top of the voucher price. So not only do you not get the advertised discount, you actually end up being charged extra.
When I raised this with their support team, I was met with inconsistent excuses and evasive answers from different staff members. Rather than fixing the problem, they seemed to justify these deceptive practices with a whole host of different comical reasons, which points to a systemic issue with their offers.
I have reported this to my company’s HR team and my bank. This situation should never have escalated this far.
I’m writing this review to warn potential users and HR decision-makers: do not trust the advertised discounts or vouchers on the Hapi app, especially for Odeon tickets. Always check the real cost yourself. Their so-called “discounts” are misleading and end up costing you more.

Risposta di Hapi
Mosa is the man
Mosa, hope that’s how you spell your name. Brilliant guy succeed in getting me back on the app after months of trying problems with account/registration, thank you so much.
Rich F came to assist our team…
Rich F came to assist our team members with this amazing App. He is very knowledgeable and had patience in abundance -- helped with all our questions. This App has so many amazing benefits. Thank you for your time and flexibility to cover all shifts
Charlotte was brilliant with my team
Charlotte was brilliant with my team - very helpful , thanks ☺️
Rich F came to Reading Multi user to…
Rich F came to Reading Multi user to show night shift. Very engaging with all colleagues. Ran through everything very well and mixed in some great humor too.
Shadon was brilliant
Shadon was brilliant. He was at our work and talked through everything and had the answers to a lot of questions. Very good deals and would happily deal with Shadon again if I have any issues.
Shadon showed me how to proper navigate…
Shadon showed me how to proper navigate the hapi app and get the full use of it. It was great having him share his knowledge
Shadon was amazing
Shadon was amazing. Helped with the Hapi App and showed me everything i need to know. Great guy and very approachable
Shadon archer ,showed us all the good…
Shadon archer ,showed us all the good benefits he f the Hapi app and how to use it
Excellent service
Shadon archer
Shadon archer . Showed me how to use yhe hapi app . Brilliant app brilliant service and a credit to your team . Thank you
Rich F came to our site
Rich F came to our site, very helpful with information regarding benefits and PG plans. Very friendly and professional as well.
Avoid at all costs.
Created a £132 e-voucher for the National Trust for an annual joint membership, transpired that it can't be used in Scotland. Why as someone who lives in Scotland and works for ScotRail is being targeted by unusable discounts. Applied for refund and refused so £132 lost. Have now uninstalled app will never use again.
Quite a few of my team have removed the app as well due to my experience. Will ask my company to review whether if there is a more transparent alternative to Hapi as they bang on about tees and cees, however voucher creation for most of us is at the point of sale and when there's is a queue behind you, you don't have time to look for well hidden gotchas.

Risposta di Hapi
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