H&T Pawnbrokers Recensioni 

The member of staff who I dealt with was brilliant. I got a very good price for my gold items which was considerably more than what another on line company had quoted. From accepting the offer to receiving payment, it was extremely quick. I certainly won’t hesitate on using H&T Pawnbrokers in the future and would highly recommend them. Good service for currency too 😊

We would highly recommend Fiona and Jason at H&T on Seagate, Dundee. My aunt and I regularly visit the store and always bring in a large amount of costume jewellery, often we're not sure of origin of it.
My aunt loves to get severed by Jason, she calls him "young boy". He is particularly fantastic. He is extremely thorough and pays attention to every single piece, taking the time to check everything carefully rather than rushing through it. We really appreciate the care, patience and professionalism he shows every time we visit. The last time I brought a pin without any engraving that happened to be gold worth £160.
Fiona is also always lovely, friendly and welcoming, which makes every visit a pleasant experience.
We have been very happy with the service we receive and will definitely continue coming back. Thank you, Fiona and Jason, for always making us feel welcome with our tupperware of costume jewellery and for providing such excellent customer service! ⭐⭐⭐⭐⭐

Very friendly staff, great exchange rate. Highly recommend *****

Romford store. Unprofessional. Not understanding. Completely unorganised. One member of staff doesn't know what the other staff members are doing. Tried to buy a ring in store. Apparently the ring had the wrong barcode on it. So it had to be sent back to head office. The next day I was told the ring will not be returned to the shop and possibly melted down. When jewellery is returned to head office it just disappears even through i wanted to buy it. Then I was asked to pick another ring out which I did and spent most of Saturday afternoon doing in store ordering it. When I went back to pick up the ring no one has any knowledge of it being ordered even the staff member who ordered it. I was treated like a fool. And I was told if I wanted anything to order it myself online and do a click and collect. Pay first then wait for the ring to arrive and then get my money back if there was a problem. How can anyone trust that process when you can't even buy something properly over the counter in store. Terrible service. And no customer care.

Sahara and Jackie very helpful
Really good 1st experience

I always use West Road and Helen ,Michael and Dawn are always helpful to me and help me with tickets

Eileen at the Edinburgh Queen street branch managed to remove my watch strap and put my new one on. It was a tricky process because the spring bars in the watch were the wrong size, and she and the other employee were super friendly and communicated throughout about what needed to happen and how, and got it fixed in no time. Fantastic service, thank you!

Went into your Grainger Street branch in Newcastle for some US dollars also bought a gents gold bracelet, was served by both Gary & Ian who were both polite , helpful and professional, would definitely use again and recommend.

used grainger street store for pawnbroking ian and gary were really helpful

I called into the Gateshead branch to sell an old ring and silver bangle, also to see if any of the Rolex Milgauss you have available are the z blue dial. I was offered a price for my jewellery and Sarah tried to get the information on the Rolex, she was a pleasure to deal with and I expect a call during the week about the watch. Thank you.

I went and treated myself to a watch which was advertised online a Tag Heuer grand Carrera which I bought and picked up at the store.When I got home I set the time on the watch a couple of hours later I noticed the watch was running way to fast the next day it was 40 minutes fast .I don’t want my money back I want to keep the watch so I took it back to the store but it is taking 12 weeks for them to fix this.This is totally unacceptable this watch should have been checked out before it was put online for sale.As a loyal customer of H&T for over 20 years both buying and selling I am seriously thinking of not dealing with H&T again as I have had a few problems with them in the past I will keep Trust Pilot posted on the end result.

Wallsend Branch,what can I say Sam & Sue are two of the friendliest people you would like to meet,great service with excellent exchange rates for your travel money,would recommend without hesitation.Keep up the great work and see you soon for more money exchange,

Today I got some gold and visit the Hanley store the staff was impeccable with me and with all customer the lady's who work today was very kind and sweet .
I recommend this store in Hanley if you got any gold to sell or byback .

Had a great experience i was served by 2 excellent staff Mandy + Michael they sorted out what i needed

Excellent service Rebecca and Fin know exactly what they are doing polite and very respectful and professional
Amazing team
Well done becks and fin

Dawn at West Road shop helped me get the money I needed by phoning her boss..thank you ,very good help

Caro at the duke street branch was amazing very professional and friendly 🥰