H&T Pawnbrokers Recensioni 

Derek and Emma at cleyton Street are brilliant and understanding customer service always put in the customer first and paying attention to detail.I recommend that you give them both a pay rise

Fantastic service and customer care at crossgates branch in Leeds especially Donna who made my wife a happy Lady.
Once again many thanks.

Hamilton Branch - Me and my wife have been here a few times , and have been made to feel very welcome. The staff couldn’t be any nicer and more polite such lovely people - Nicole & Jackie thanks very much for our wonderful jewellery and hope to visit again soon. Highly recommended if you’re looking for some lovely jewellery.

I always have a fantastic experience at H&T Pawnbrokers in Blackpool. The staff are friendly, professional and welcoming from start to finish. The service is always excellent, and every single one member of staff takes the time to make sure everything is explained clearly and handled efficiently.
The customer service is 5-star — helpful, respectful and genuinely focused on making the experience as smooth as possible. I would definitely recommend H&T Pawnbrokers to anyone looking for a reliable and friendly service. ★★★★★

Just purchased diamond ring from HT online received today couldn’t be more pleased !! It’s stunning better than thought Thankyou so so much

I visited the store to sell some unwanted gold items. As soon as I entered the store I was greeted with a big smile by the lady at the front desk , she was welcoming and professional as was the lady working at the desk behind her..they also had a great sense of humour…I will definitely be letting my friends & family know about this store…I was also pleasantly surprised at how much I received for my unwanted bits of gold !!! Thank you.

I came into the Hamilton branch today and was greeted by three lovely professional Ladies!!

It was almost closing time and ALL the ladies went above and beyond to help me out!! They actually stayed behind 30 minutes after closing time to ensure my transaction was completed, which in my opinion is unheard of these days!!

They explained the process very thoroughly and ensured I understood it too!!

Each one of them went out their way to help me as I suffer from a disability and I was immediately offered a seat and some water!!

If you’re thinking of using a pawnbrokers I’d definitely recommend H&T in Hamilton!! I wouldn’t go ANYWHERE else!!

Three fantastic Ladies who also brightened my day so…….Thank you from the bottom of my heart 🥰🥰🥰 ps I hope your Boss recognises this also!!

Wonderful customer service from Charlie, everything explained clearly, no pressure to make a decision and good price given.

Went to Middlesbrough H &T. Wonderful staff. Very helpful and friendly and always a warm welcome.

This company only offer you a SCRAP VALUE for any jewellery you may want to sell on its gold content value even though the item is not for the melting pot.BE AWARE BEFORE YOU SELL

Went into the Swansea branch to sell some gold. They lady who helped me was fantastic, she explained the process to me and gave me more for my items than three other gold buyers in Swansea. Would recommend if you got gold to sell.
03/09/26

Very good and helpful

Staff in Darlington extremely helpful and friendly . Know their stuff great rates for euros always go there . Thank you

Having left a negative feedback and also making a formal complaint after my treatment in the Swindon branch of H&T nearly a month ago I have yet to receive a response other than the automated response you get when leaving any feedback.

I have rung H&T's customer service who then told me it would take:-

UP TO TWO MONTHS TO DEAL WITH MY COMPLAINT

I have also raised a 2nd comlaint with regard to an online purchase that was going to take at least 10 days to send the item out from one of their stores and a further 3 days for delivery, and have also not received a response regarding that complaint either.

H&T will now ask me to provide further information, which is completely insane as these are H&T's own policys not mine. What they are about to ask me, is completely out of my control.

1. Not being able to view an item in store unless you have a passport

2. Not being able to take my Omega to allow me to view the watch which cost a third of mine

3. Not willing to take full payment in cash and refund me on the same day when viewed in store if I was not happy with item

4. Taking over 10 days to send a stock item out from one of their stores when I made on online purchase

5. Being told that it is going to take up to TWO MONTHS to investigate each of my complaints

I am amazed that more customers have not made complaints about the companys policys, considering that they claim to have been trading since 1897.

Belle vale branch always treats you with kindness and respect never judging just helping

Most competitive currency exchange rates in Croydon. Clean and safe environment. I changed cash pounds to euro and the rate was the best and euro were available immediately. John was clear and helpful regarding final payment. They are now my go to.for currency exchange.

Widnes store. Very friendly and helpful staff. Professional service. Signposted all quotes along the way so everything was clear. Very happy with the service.

Very kind staff perfect rates

polite friendly staff always remember your name it’s a pleasure to shop there

Love dealing with H&T Hyde the staff are always helpful and helping me build a lovely watch collection

Kirsty was as helpful as always