They double charged me for shipping. When I notified them of the mistake, they sent me a purchase order they had from Oriental Trading Company. They passed along the extra cost to me and refused to re... Leggi di più
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Scopri cosa dicono le persone
Ich habe leider mehrere Bestellungen getätigt. Allerdings habe ich z.B. anstatt eines E-BIKE, Spott billigen Modeschmuck erhalten. Das sind alles Ramschartikel. Ich rate jedem Käufer die Finger weg... Leggi di più
I ordered a Halloween costume a few days ago & the site clearly stated that if I pay a higher shipping fee that I will definitely get my package by the 30th. This ridiculous company has said on the tr... Leggi di più
I am impressed with how quickly I received my order & will probably order from Halloween Express regularly if they have the plus size costumes that I 💝 I would definitely refer them 2 anyone asking... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Halloween Express is one of the most aggressive and dynamic Halloween chains in the United States. Started in 1990, Halloween Express maintains an online ecommerce presence year round. We're open online 365 days a year. Our success is based on offering the largest selection of Halloween merchandise available anywhere. Our merchandise assortment is updated annually to ensure that the latest product trends, as well as the tried-and-true best sellers and licensed product are part of the merchandise mix.
Informazioni di contatto
6900 Morris Estate Drive, 28262, Charlotte, Stati Uniti
- 859.282.5520
- support@halloweenexpress.com
- halloweenexpress.com
Non risultano inviti alla recensione recenti
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Excellent service fast shipping great…
Excellent service fast shipping great experience
The order that I received was correct…
The order that I received was correct only one of the items was correct. Also the costumes look cheap and not as cute as they are on the model. I want to return it, but the instructions on how to return products are semi unclear.
Got my costume quickly
Got my costume quickly! Great quality! Would definitely order from you again.
So I have not received my order and…
So I have not received my order and it’s over week late. I sent an email to service and haven’t received a response. I guess it’s time to dispute with my credit card company.
DO NOT ORDER FROM THESE SCAM ARTIST
DO NOT ORDER FROM THESE SCAM ARTIST! They immediately charged my credit card. Promised 24-48 hour shipping. It has been 10 days and costume still has not shipped. None of their phone numbers work. I have contacted them by chat 4 times and lie after lie. Read other reviews (I wish I had).
The mask had a lot of quality it was…
The mask had a lot of quality it was very realistic It took a few days to come but it was worth the wait
Waited 2 weeks for order then you tell…
Waited 2 weeks for order then you tell me its out of stock.
Was charged and never informed the item…
Was charged and never informed the item was sold out until I called asking what the hold up was.
I did get refunded right away but it shouldn’t have taken a phone call to make that happen
We were worried it wouldn't arrive in…
We were worried it wouldn't arrive in time with an estimated delivery of 10/26. Needless to say they got it to us two weeks before the estimate. Very happy with the results!
Package came on time and nice fit!
Order status says awaiting shipment 2…
Order status says awaiting shipment 2 weeks later. Was supposed to arrive in 3 days. Now the chat person Nicolea C…. Has ended my chat Every-time I get her. This website is a scam!
Ordered item but never received further…
Ordered item but never received further information. Later found out it must have run out of stock and was canceled. While they did successfully process a refund the lack of communication was disappointing so will be looking into other companies in future for halloween decor.
Waiting, waiting, and more waiting
I originally placed my order on October 1st, at which time everything was showing as in stock. I was supposed to receive my order by October 8th, but when I hadn’t heard anything on my order or received any shipping info I sent a message to customer service. In their response to me a few days later I was notified that one of the items was out of stock and that my remaining items had been processed and shipped. I allowed another week to go by waiting for my items to be delivered, but still nothing, so I sent another message to customer service. After a few days of no response I went ahead and called today to only find out my other items still have not been processed or shipped as had been previously told to me and that they didn’t know why. The only reason I’m giving this two stars is because the lady on the phone was nice and helpful. I can’t even speak to whether the quality is good or not, but I can say we won’t be wasting our time or money with any further orders from here
still have not received what i ordered
Forgot controller
Only thing I didn't get was the controller for the lights on the costume
I tried repeatedly to contact the…
I tried repeatedly to contact the online store because they did not ship part of my order and left two chat messages. I only received a response when I threatened to dispute the charges with American Express. Then they immediately refunded me!
I ordered a swinging halloween prop and…
I ordered a swinging halloween prop and it didn't work when I received it so I had to send it back and they made me pay $24 in Shipping. Would never order again. I already paid $32 in shipping to have it sent to me.
Thought I was getting a red wig got a…
Thought I was getting a red wig got a purple one had to return it and pay shipping to send back so im out $10 for shipping it back now still waiting for refund of original order. Hopefully I will get a full refund but will still be out the 10 to return it.
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